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Director Operations Manager Jobs in Baltimore, MD

Prime Outlets

Director, Operations-VI

Hanover, MD

The Operations Director will oversee all operational functions, projects, construction, and ... Manage Property Operating expenses within or below budget levels. Effectively manage negative ...

CVS Health

Operations Manager

Baltimore, MD

$19 - $29/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

CVS Health

Operations Manager

Pasadena, MD

$19 - $29/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

New

CVS Health

Operations Manager

Columbia, MD

$21 - $35/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

CVS Health

Operations Manager

Catonsville, MD · On-site

$19 - $29/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

CVS Health

Operations Manager

Ellicott City, MD

$21 - $35/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

New

CVS Health

Operations Manager

Arnold, MD

$20 - $34/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

Ryder System, Inc.

Operations Manager

Baltimore, MD · On-site

The Operations Manager I must be able to accomplish results and ensure business objectives and ... Directs his/her direct reports in maintaining the appearance and maintenance of assigned location ...

Ryder

Operations Manager

Baltimore, MD

The Operations Manager I must be able to accomplish results and ensure business objectives and ... Directs his/her direct reports in maintaining the appearance and maintenance of assigned location ...

Lineage Logistics

Operations Manager

Baltimore, MD

$68K - $123K/yr

Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness * Continuously improve operational procedures such as verifying ...

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Director Operations Manager information

See Baltimore, MD salary details

$33.8K

$107K

$178.4K

How much do director operations manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for director operations manager in Baltimore, MD is $106,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Operations Manager, and why are they important?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

Is a director of operations higher than a VP?

In most organizations, a Vice President (VP) of operations is considered higher than a Director of Operations, as VPs typically oversee multiple departments or divisions and have broader strategic responsibilities. Directors usually focus on managing specific teams or functions within the operations hierarchy. The exact hierarchy can vary depending on the company's size and structure.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and healthcare. Factors such as experience, location, company size, and certifications like PMP can influence compensation levels.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is higher than the Director of Operations. The COO typically oversees multiple departments and reports directly to the CEO, while the Director of Operations manages daily operational activities and reports to the COO or senior leadership. The specific hierarchy can vary depending on the company's size and structure.

What does a Director Operations Manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is considered a high-level position often reporting to executive management and requiring strong leadership, management skills, and industry experience.

How does a Director Operations Manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.
What are the most commonly searched types of Operations Manager jobs in Baltimore, MD? The most popular types of Operations Manager jobs in Baltimore, MD are:
What are popular job titles related to Director Operations Manager jobs in Baltimore, MD? For Director Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Director Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Director Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Director Operations Manager jobs? Cities near Baltimore, MD with the most Director Operations Manager job openings:
Director Operations Manager jobs near you
Infographic showing various Director Operations Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $106,995 per year, or $51.4 per hour.

Director, Operations-VI

Simon Property Group, Inc.

Hanover, MD • On-site

Full-time

Posted 10 days ago

Simon Property Group rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

75th of 200 rated real estate companies

Job description

Job Location:
Arundel Mills
PRIMARY PURPOSE:
The Operations Director Center is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
  • Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
  • Oversees Preventative Maintenance of equipment and record keeping/related logs
  • Ensures property safety systems are up to code, maintained and inspected
  • Conduct daily walk-through's of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections
  • Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
  • Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
  • Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability
  • Manage the work process for both capital projects and ongoing services - including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
  • Manage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment
  • Manage relationships with third party contracted services providers and ensure adherence to Simon's Purchasing Policy and Code of Business Conduct
  • Co-manage Construction activities with the corporate Development team
  • Maintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc)
  • Lead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews
  • Ensure public safety, Center security and effective risk management
  • Read and interpret engineering drawings and schematic diagrams
  • Assist General Manager with maximizing margin of profit centers
  • Performs Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets
  • Ensure information contained within the capital database is accurate, current and updated on a real time basis as changes occur
  • Complete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment
  • Knowledge of leases in order to determine financial responsibility of operational issues.
  • Implement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience
  • Prepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight
  • Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary
  • Fulfill Manager-on-Duty rotation and manage day-to-day activities as necessary.
  • Provide operations support as necessary for special events and holidays
  • Contribute to the preparation and annual update of the Center's five year strategic plan
  • Complete required weekly, monthly and quarterly reports
  • Assist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response
  • Oversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets
  • Resolve escalated customer complaints
  • Work with security and local officials to plan and oversee a fire safety program.
  • Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)

MINIMUM QUALIFICATIONS:
  • Bachelor's degree or equivalent experience
  • Minimum 5 years of prior Operations, Facilities or Property Management experience
  • Working knowledge of maintenance and operational functions strongly preferred
  • Ability to read and understand blue prints, CAD drawings and other schematics
  • Meets commitments - produces accurate work
  • Solution oriented and results driven
  • Basic to moderate computer skills (email, excel, word, online order systems etc.)
  • Valid Driver's License
  • Ability to lift and carry up to 50 pounds

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