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It Operations Manager Jobs in Baltimore, MD (NOW HIRING)

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

... managing Microsoft 365 environments, and serving as a key point of contact for local IT operations. The position works closely with global technology teams and external partners to ensure reliable ...

Certis Biologicals

Manager of IT Services

Columbia, MD · On-site

$120 - $170/hr

The Manager of IT Services provides strategic and operational leadership for Certis Biologicals' technology environment, ensuring reliable IT operations, cybersecurity, infrastructure stability, and ...

Certis USA

Manager of IT Services

Columbia, MD · On-site

$120 - $170/hr

The Manager of IT Services provides strategic and operational leadership for Certis Biologicals' technology environment, ensuring reliable IT operations, cybersecurity, infrastructure stability, and ...

Revel Staffing

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...

BISM

IT Director

Baltimore, MD · On-site

Oversee and maintain a robust cybersecurity program, including risk management, threat prevention, vulnerability management, and incident response. * Oversee all IT operations and service delivery ...

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Showing results 21-40

All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Baltimore, MD

It Operations Manager information

See Baltimore, MD salary details

$43.2K

$108.2K

$162.5K

How much do it operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for it operations manager in Baltimore, MD is $108,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $129,700.00 per year, depending on experience, location, and employer.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs

What are the most commonly searched types of It Operations jobs in Baltimore, MD?

The most popular types of It Operations jobs in Baltimore, MD are:

What are popular job titles related to It Operations Manager jobs in Baltimore, MD?

For It Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching It Operations Manager jobs in Baltimore, MD look for?

The top searched job categories for It Operations Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for It Operations Manager jobs?

Cities near Baltimore, MD with the most It Operations Manager job openings:

It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,206 per year, or $52 per hour.

IT Support Tech

Cherry Bekaert

Annapolis, MD • On-site

$21.25 - $29.25/hr

Full-time

Posted 26 days ago

Cherry Bekaert rating

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 23 rated bookkeepers and accountants

Job description

IT Support Technician
Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time
Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization seeking an IT Support Technician to support day-to-day technology operations for its U.S. office.
This role is ideal for a hands-on IT professional who enjoys troubleshooting technical issues, supporting end users, managing Microsoft 365 environments, and serving as a key point of contact for local IT operations. The position works closely with global technology teams and external partners to ensure reliable systems, strong user support, and seamless business operations.
About the Opportunity
As the primary IT support resource for the U.S. location, you will provide front-line technical support for hardware, software, networking, and business applications while helping maintain a productive and secure workplace technology environment. The role also serves as a liaison for Microsoft Dynamics 365 Business Central-related issues, coordinating with internal stakeholders and external vendors to drive resolution and system performance.
Responsibilities
  • Provide first-level IT support for hardware, software, user accounts, and workplace technology issues.
  • Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and mobile devices.
  • Manage device provisioning and deployment through MDM tools such as Microsoft Intune and Autopilot.
  • Maintain IT asset inventory and oversee hardware lifecycle management, including procurement, deployment, replacement, and disposal.
  • Administer Microsoft 365 services including user accounts, mailboxes, Teams, and SharePoint.
  • Coordinate onboarding and offboarding activities, including account provisioning and workstation setup.
  • Track incidents and service requests through ticketing and ITSM platforms.
  • Serve as the local point of contact for Microsoft Dynamics 365 Business Central support issues and coordinate resolution efforts.
  • Troubleshoot local network, VPN, printer, and connectivity issues.
  • Collaborate with global IT teams on technology standards, security initiatives, and system rollouts.
Qualifications
  • 3-6 years of experience in IT support, help desk, desktop support, or a related role.
  • Associate degree, vocational training, or comparable IT experience.
  • Experience supporting users in a business environment.
  • Hands-on experience administering Microsoft 365, including user accounts, mailboxes, Teams, and SharePoint.
  • Experience with ticketing systems and ITSM platforms.
  • Strong troubleshooting abilities across hardware, software, and networking issues.
  • Experience with Windows operating systems and Microsoft technologies.
  • Knowledge of device deployment, lifecycle management, and endpoint support.
  • Ability to work independently while providing exceptional customer service.
  • Strong written and verbal communication skills.
Preferred Qualifications
  • Experience with Microsoft Dynamics 365 Business Central, Dynamics GP, or other ERP systems.
  • Familiarity with Microsoft Intune, Autopilot, or similar endpoint management tools.
  • Knowledge of networking concepts including TCP/IP, DNS, VPN, and Wi-Fi.
  • Experience supporting international teams or working across multiple time zones.
  • Experience coordinating with external IT vendors and service providers.
Additional Details
  • Primarily on-site position located in Annapolis Junction, MD.
  • Hybrid schedule offering one remote workday per week.
  • Opportunity to work closely with both local and global teams in a collaborative environment.
  • Competitive compensation and comprehensive benefits package.
Interested candidates should apply today for immediate consideration.

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