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It Operations Manager Jobs in Silver Spring, MD (NOW HIRING)

The Midtown Group

Be Seen First

IT Operations Manager

Washington, DC · On-site

$90K - $120K/yr

The IT Operations Manager is a hands-on technical leader responsible for supporting the company's day-to-day IT operations while driving cybersecurity, infrastructure, and technology initiatives that ...

The Midtown Group

IT Operations Manager

Washington, DC · On-site

Drive Technology Excellence Across a Growing Organization We are seeking an experienced and forward-thinking IT Operations Manager to lead and evolve our technology infrastructure, business systems ...

camd

IT - IT OPERATIONS MANAGER

Columbia, MD · On-site

$125K - $145K/yr

The IT Operations Manager leads and optimizes Columbia Association's IT operations to maintain system availability, service reliability, and secure infrastructure performance. This role oversees ...

camd

IT - IT OPERATIONS MANAGER

Columbia, MD

$125K - $145K/yr

The IT Operations Manager leads and optimizes Columbia Association's IT operations to maintain system availability, service reliability, and secure infrastructure performance. This role oversees ...

COMSO Inc

IT Operations Manager

Columbia, MD

$80K - $115K/yr

Currently, we are seeking a Manager of IT Operations-CISPOINT to join our Team! This position will work with COMSO's Managed Service Provider, CISPOINT. CISPOINT is a fast-growing Managed Service ...

New

TriOptus

IT operations manager

Ashburn, VA · On-site

$50 - $54.57/hr

... IT operations across the Americas Data Centre space. * The role includes team and talent management, critical event management, incident management, problem management, change management, risk ...

Peraton

Senior IT Operations Manager

Washington, DC · On-site

$146K - $234K/yr

Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...

Peraton

Senior IT Operations Manager

Washington, DC

Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...

Peraton

Senior IT Operations Manager

Washington, DC · On-site

Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...

VITG

IT Operations Analyst

Ellicott City, MD · On-site

Minimum of 8 years of experience as a product owner, business analyst, IT operations analyst, leading requirements capture, management and analysis activities along all phases of the agile software ...

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All JobsIt Operations Manager JobsIt Operations Manager Jobs in Silver Spring, MD

It Operations Manager information

See Silver Spring, MD salary details

$45K

$112.6K

$169K

How much do it operations manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for it operations manager in Silver Spring, MD is $112,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $134,900.00 per year, depending on experience, location, and employer.

What is the salary of an IT manager in the USA?

The average salary for an IT Operations Manager in the USA ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Senior roles with specialized skills or certifications can earn higher salaries, often exceeding $150,000 per year.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What are IT Operations Managers?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the minimum salary of an operations manager?

The minimum salary for an IT Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually in many regions. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers with certifications and technical skills can earn significantly more.

What is an IT operations manager?

An IT operations manager oversees an organization's information technology infrastructure, including networks, servers, and systems, ensuring they run efficiently and securely. They coordinate IT teams, implement policies, and manage budgets, often using tools like IT service management software. Strong leadership, technical knowledge, and certifications such as ITIL are typically required for this role.

What is the highest salary for an operations manager?

The highest salaries for an IT Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience, advanced certifications, and expertise in managing complex IT infrastructures. Compensation varies based on industry, location, and company size.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are popular job titles related to It Operations Manager jobs in Silver Spring, MD? For It Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for It Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for It Operations Manager jobs? Cities near Silver Spring, MD with the most It Operations Manager job openings:
It Operations Manager jobs near you
IT Operations Manager

IT Operations Manager

ECG Management Consultants

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Overview

With over 50 years of proven success, ECG, ranked as a Best Midsized Firm to Work For 2025 by Consulting Magazine, is the most experienced healthcare consulting firm in the US. Working exclusively in this space, our people consistently demonstrate their ability to solve challenges for providers and achieve better patient outcomes. Across our eight office locations, we’re seeking individuals who will show the courage to find innovative solutions and make a direct impact on the delivery of healthcare services nationwide.

About ECG

ECG is a national consulting firm that is redefining healthcare together with its clients. We provide a broad range of strategic, financial, operational, and technology-enabled consulting services to the full continuum of care, including hospitals, health systems, medical groups, academic medical centers, children’s hospitals, cancer centers, ambulatory surgery centers, investors, and payers/health plans.

Our work focuses on creating practical, tailored solutions that help clients maximize resources and achieve sustainable results. We value collaboration, integrity, and innovation, and are committed to fostering an inclusive and supportive work environment.


Job Details

Your Opportunity with ECG: IT Operations Manager

Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment. This role is responsible for ensuring the reliability, performance, and security of IT services that support a highly mobile consulting workforce.

This role will oversee service delivery and infrastructure operations while enabling the adoption and operational support of cloud platforms, SaaS applications, data and analytics, and AI-powered productivity tools. This individual will play a key role in advancing ECG’s cloud operations (CloudOps), IT service management (ITSM), and emerging AI support capabilities to enhance employee productivity and organizational scalability.

Your Responsibilities May Include

IT Service Management and Operations

  • Lead day-to-day IT operations, including incident management, service requests, and on-call support, ensuring adherence to service-level agreements (SLAs).
  • Define, monitor, and report on IT operational performance metrics and service quality.
  • Oversee problem management processes, including root cause analysis and continuous improvement initiatives.
  • Develop and maintain IT operations documentation, standards, and procedures.

Cloud and Infrastructure Operations (CloudOps)

  • Manage and optimize IT operations across cloud environments (Microsoft Azure, Microsoft 365) and on-premises systems.
  • Oversee infrastructure operations, including networking, identity, and endpoint management, ensuring high availability and scalability.
  • Support cloud migration and modernization initiatives, leading architecture and engineering teams.
  • Implement monitoring, alerting, and performance optimization practices across cloud platforms.
  • Partner with finance and leadership to manage cloud cost optimization and resource utilization (FinOps principles).

AI and Emerging Technology Support

  • Support the rollout and ongoing operations of AI-enabled tools, for both everyday AI (e.g., Microsoft Copilot and automation platforms) and business-transforming AI solutions.
  • Establish support processes for AI tool usage, monitoring, and troubleshooting, in alignment with governance and compliance requirements.
  • Enable end-user adoption of AI-driven capabilities through training, documentation, and support.
  • Support efforts from our Analytics Hub related to AI, analytics, and automation.

End-User Experience and Enablement

  • Ensure high-quality end-user experience across all IT services and technologies.
  • Contribute to onboarding and IT orientation for new employees.
  • Evaluate and recommend new end-user technologies to improve productivity and collaboration.

Vendor and Asset Management

  • Manage vendor relationships for IT infrastructure, cloud platforms, and enterprise applications.
  • Oversee licensing compliance for hardware, software, and cloud services.
  • Contribute to IT budgeting, forecasting, and cost management activities.

Vendor and Asset Management

  • Manage vendor relationships for IT infrastructure, cloud platforms, and enterprise applications.
  • Oversee licensing compliance for hardware, software, and cloud services.
  • Contribute to IT budgeting, forecasting, and cost management activities.

Leadership and Team Management

  • Lead, mentor, and develop a small team of IT professionals.
  • Foster a culture of accountability, continuous improvement, and customer service excellence.
  • Manage team workload, priorities, and performance to ensure effective service delivery.

Qualifications

Required Qualifications

  • Bachelor’s degree in computer science, information systems, or related field (or equivalent experience)
  • 5+ years of progressive experience in IT operations, engineering, or technical support roles in an enterprise environment
  • 3+ years of experience in a people management or team leadership role
  • Experience supporting cloud platforms (Azure, Microsoft 365) and hybrid IT environments
  • Working knowledge of networking, systems administration, and IT security practices
  • Strong problem-solving, analytical, and troubleshooting skills
  • Excellent communication, leadership, and customer service skills

Preferred Qualifications

  • Experience with small- to midsize organizations or professional services firms is strongly preferred 
  • Demonstrated ability to support and collaborate with distributed teams across hybrid work environments, including remote and on-site offices
  • Experience with cloud operations, monitoring, and cost management practices (CloudOps/FinOps)
  • Familiarity with AI-enabled tools, automation platforms, or advanced analytics solutions
  • IT service management (ITSM) or enterprise service management (ESM) certification
  • Exposure to HIPAA or regulated industry environments
  • Experience with tools such as Azure Monitor, Sentinel, or Microsoft Purview

Job Locations

  • Preferred locations: Dallas, Minneapolis, San Diego, or Washington DC 
  • Other locations: Atlanta, Boston, or Chicago 
  • Will explore remote options based on candidate qualifications
  • Travel as needed (approximately 10%) 
  • Ability to support occasional after-hours or weekend activities for planned implementations

Schedule

Full time/exempt


What You Can Expect of Us

To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.

The estimated base salary range for this job is $130000.00 - $140000.00 annually. It represents a good faith estimate of the range that ECG reasonably expects to pay at the time of the job posting. The actual salary paid will vary based on multiple factors, including but not limited to years of experience, special skills, and market changes. This job is eligible to participate in ECG's annual incentive compensation program, which reflects ECG's pay-for-performance philosophy. The job is also eligible to participate in ECG's benefit plans, which include medical, dental, and vision coverage, a 401(k) matching program, unlimited PTO, and other wellness programs.
Apply now and make an impact for years to come.

To begin the recruitment process, please submit your resume via our career site at https://careers.ecgmc.com.

 

ECG provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, disability, pregnancy, medical condition (cancer and genetic characteristics), genetic information, gender, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other legally protected characteristic. We participate in E-Verify as part of our onboarding process. Having the permanent legal right to work in the United States is a condition of employment. ECG is not currently able to provide assistance to candidates requiring sponsorship or a visa.

#LI-SC1 #LI-HybridQualifications:

To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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