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Director Operations Manager Jobs in Maryland (NOW HIRING)

Lonza

Director, Operations

Walkersville, MD · On-site +1

$198K - $232K/yr

Director, Operations Location: This position is currently remote. A future transition to an on-site ... Strong communication, strategic planning, problem-solving, and change management skills, with the ...

Lonza

Director, Operations

Walkersville, MD · On-site +1

$198K - $232K/yr

Director, Operations Location: This position is currently remote. A future transition to an on-site ... Strong communication, strategic planning, problem-solving, and change management skills, with the ...

LifeStance Health

Director, Operations

Columbia, MD

$130K - $150K/yr

Role Overview The Director of Operations serves as a key role in LifeStance's operational team and ... Responsible for supporting a platform of practices and managing field employees and supported ...

LifeStance Health

Director, Operations

Columbia, MD · On-site +1

$130K - $150K/yr

Role Overview The Director of Operations serves as a key role in LifeStance's operational team and ... Responsible for supporting a platform of practices and managing field employees and supported ...

Prime Outlets

Director, Operations-VI

Hanover, MD

The Operations Director will oversee all operational functions, projects, construction, and ... Manage Property Operating expenses within or below budget levels. Effectively manage negative ...

CVS Health

Operations Manager

Towson, MD

$19 - $29/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

CVS Health

Operations Manager

Columbia, MD

$21 - $35/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

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Director Operations Manager information

What are the key skills and qualifications needed to thrive as a director operations manager?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

What does a director operations manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

How does a director operations manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.

What are the most commonly searched types of Operations Manager jobs in Maryland?

The most popular types of Operations Manager jobs in Maryland are:

What are popular job titles related to Director Operations Manager jobs in Maryland?

For Director Operations Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Director Operations Manager jobs in Maryland look for?

The top searched job categories for Director Operations Manager jobs in Maryland are:

What cities in Maryland are hiring for Director Operations Manager jobs?

Cities in Maryland with the most Director Operations Manager job openings:

Director Operations Manager jobs near you
Infographic showing various Director Operations Manager job openings in Maryland as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Director Operations

Fresenius Medical Care

Hagerstown, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 hours ago

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,330 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers

Job description

PURPOSE AND SCOPE:
Acts as a serving leader to direct, administer and oversee the day to day operations and activities of dialysis facilities and programs within a specified and potentially changing geographic proximity. The scope includes, but is not limited to, chronic in-center clinics and home therapy programs, in an assigned area ensuring compliance with established company and regulatory guidelines and procedures, to provide high quality dialysis service and superior patient care to the community. Participates in the implementation of divisional and company initiatives and strategies. Practices cost containment strategies, maintaining profitability and growth of area, while ensuring compliance with all pertinent company policies and regulatory requirements.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides strategic leadership of short- and long-term goals through the use of thoughtful and collaborative techniques in the communication of the company's mission and core values as a means to implement positive change and/or create organization structure within the designated facilities/programs.
Leadership
  • Acts as a serving leader to oversee the dialysis business of assigned facilities and programs within a defined area through effective leadership and management of quality patient care, customer relations, marketing and responsible fiscal management. Coordinates operational strategies and activities to ensure the provision of superior quality patient care and dialysis service while adhering to regulatory and company guidelines and requirements ensuring efficiency and economy.
  • Leads the development of area strategic plans, goals and objectives ensuring alignment with those of the region, division and company. Implements, disseminates and administers operations strategies and objectives to ensure the achievement of the division's and company's goals and objectives. Implements facility, program and area specific quality goals and action plans in order to achieve company quality standards.
  • Provides leadership support and guidance to facility/program management including clinical and home therapy managers and other support staff. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR.
  • Mentors, guides, supports and provides subject matter expertise to direct supervisory reports with region.
  • Ensures all employees receive the appropriate training and education according to company policies and procedures including ongoing compliance training.
  • Collaborates with the appropriate Corporate and local groups to ensure the growth of all modalities.
  • Ensures a strong and robust communications process and high level of engagement between all managers and staff within the area and clinics, and across the division as needed by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support within the area.
  • Participates in all pertinent training and development opportunities to grow and develop business knowledge, and skills and leadership competencies.

Relationships
  • Maintains continual presence in facilities and programs within assigned area and accessibility to staff and patients.
  • Acts as the primary liaison between the company and the Medical Directors, Medical Advisory Board members, and referring physicians, ensuring appropriate communication of company initiatives.
  • Responsible for developing and maintaining strong Medical Director and physician relationships.
  • Presides over facility Governing Body.

Strategic Operations/Development
  • Responsible for addressing and acting upon adverse event and action thresholds in area of responsibility.
  • Collaborates with management to develop clinical and program budgets, monitoring performance to ensure optimal, efficient and effective operations practices with regulatory and company guidelines.
    • Responsible for profit and loss management of assigned clinics, programs and areas including optimal performance of facility operations to achieve or exceed budgets and key performance indicators.
    • Works closely with Managed Care resources to increase the payor mix and to retain commercial patients.
    • Manages the payroll and oversees facility expenses and accounts payable for the assigned programs and ensures cost containment strategies are practiced.
    • Reviews the balance sheet and income statements regarding revenue growth and commercial payer mix on a frequents basis to understand the status of the business.
    • Determines impact of proposed changes and identified improvements prior to implementation to ensure a positive effect.
  • Accountable for implementing and driving the Staffing, ScheduleWise and other business initiatives including the prompt implementation of corrective action plans for clinics/programs with below threshold performance.
  • Ensures efficient and economical performance in accordance with clinic operating budgets and takes the appropriate actions to ensure the attainment of profit and year-end goals and objectives. Responsible for the implementation and achievement of the business plan and key performance indicators. Reviews analysis of performance including financial and productivity data for area with management and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. Coordinates and oversees all logistics associated with patient care within the assigned area.
  • Collaborates with the operations management team to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include, but is not limited to, providing oversight of the JV operations; participating in JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements.
  • Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of FMCNA products, services and strategies to market the company and grow the business.
  • Works with clinical and program managers to synergize and drive patients to move to Home where applicable while balancing the needs for incenter/home programs and creating a collaborate approach.

Quality/Compliance
  • Responsible and accountable for facility/program maintenance of environmental integrity including safety of all facilities and water systems within designated area.
  • Maintains Administrative policy and procedure manuals.
  • Oversees Privacy and Security compliance according to company Risk Management and Compliance requirements.
  • Prepares reports and audits current procedures and processes to monitor efficiency of operations.
  • Practices risk management strategies and collaborates with internal and external legal counsel as appropriate to resolve legal issues with goal of reducing company exposure.

  • Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
The Physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Day to day work includes desk and personal computer work and interaction with patients, facility, staff and physicians. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly travels between locations primarily during the business day, although some out-of-the-area and overnight travel may be expected.
SUPERVISION:
Manages subordinate supervisors and/or predominately exempt staff.
EDUCATION:
  • Bachelor's Degree; Advanced Degree preferred or an equivalent combination of education and experience

EXPERIENCE AND REQUIRED SKILLS:
  • 3-5 years of business operations management and leadership experience.
  • Demonstrated leadership and management competencies and skills including excellent financial competence, operational excellence, exceptional communication and customer service skills.
  • Strong Business Acumen; multiple modality exposure a plus
  • Demonstrated practice of continuous quality improvement and relationship development.
  • Results oriented.
  • Excellent skills for team building, motivating employees, performance management and decision making
  • Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.

The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Rate: $XX - $XX
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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