Respond to IT service tickets using documented procedures and supervision * Assist with workstation ... Adhere to Astreya and client-specific protocols, including change and incident management.

65 Astreya It Operations Manager Jobs Hiring Near You
Respond to IT service tickets using documented procedures and supervision * Assist with workstation ... Adhere to Astreya and client-specific protocols, including change and incident management.
Data Center Technician III
New Albany, OH · On-site
$59K - $94K/yr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
Data Center Technician III
New Albany, OH · On-site
$59K - $94K/yr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
Data Center Technician III
New Albany, OH · On-site
$28.76 - $45.40/hr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
Data Center Technician III
New Albany, OH · On-site
$28.76 - $45.40/hr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
Data Center Technician III
New Albany, OH · On-site
$59K - $94K/yr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
Data Center Technician III
New Albany, OH · On-site
$59K - $94K/yr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
Data Center Technician III
$28.76 - $45.40/hr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
Data Center Technician III
$28.76 - $45.40/hr
Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
AV Project Manager Role Summary The Project Manager will oversee all commercial aspects of Audio ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
AV Project Manager Role Summary The Project Manager will oversee all commercial aspects of Audio ... Astreya to remit. * Further, the salary information noted above is a range that consists of a ...
SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD ...
SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD ...
IT Operations Manager
Arlington, VA · On-site
Role Purpose The IT Operations Manager is responsible for coordinating and managing the day-to-day activities of the IT team on behalf of the CIO. Reporting directly to the CIO, the role monitors ...
Quick apply
IT Operations Manager
Arlington, VA · On-site
Role Purpose The IT Operations Manager is responsible for coordinating and managing the day-to-day activities of the IT team on behalf of the CIO. Reporting directly to the CIO, the role monitors ...
IT Operations Manager
Colorado Springs, CO · On-site
$160K - $200K/yr
Description SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a ...
IT Operations Manager
Colorado Springs, CO · On-site
$160K - $200K/yr
Description SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a ...
IT Operations Manager
Bend, OR · On-site
Summary: IT Operations Manager oversees the M365 Systems Administration team and the day-to-day operations, work management, and continuous process improvement of the IT Operations function. The ...
IT Operations Manager
Bend, OR · On-site
Summary: IT Operations Manager oversees the M365 Systems Administration team and the day-to-day operations, work management, and continuous process improvement of the IT Operations function. The ...
IT Operations Manager
San Diego, CA · On-site
Summary: IT Operations Manager oversees the M365 Systems Administration team and the day-to-day operations, work management, and continuous process improvement of the IT Operations function. The ...
IT Operations Manager
San Diego, CA · On-site
Summary: IT Operations Manager oversees the M365 Systems Administration team and the day-to-day operations, work management, and continuous process improvement of the IT Operations function. The ...
IT Operations Manager
San Antonio, TX · On-site
$108K - $127K/yr
POSITION DUTIES The IT Operations Manager provides strategic and operational leadership for NITOAD's technology services, infrastructure, cloud platforms, and end-user support functions. The duties ...
IT Operations Manager
San Antonio, TX · On-site
$108K - $127K/yr
POSITION DUTIES The IT Operations Manager provides strategic and operational leadership for NITOAD's technology services, infrastructure, cloud platforms, and end-user support functions. The duties ...
IT Operations Manager
San Antonio, TX · On-site
$108K - $127K/yr
POSITION DUTIES The IT Operations Manager provides strategic and operational leadership for NITOAD's technology services, infrastructure, cloud platforms, and end-user support functions. The duties ...
IT Operations Manager
San Antonio, TX · On-site
$108K - $127K/yr
POSITION DUTIES The IT Operations Manager provides strategic and operational leadership for NITOAD's technology services, infrastructure, cloud platforms, and end-user support functions. The duties ...
IT Operations Manager
Pleasantville, NY · On-site
$110K - $145K/yr
IT Operations Manager Company: ZWILLING J.A. Henckels Location: Pleasantville, New York, United States (Hybrid: In Office:3 days per week) Department: Information Technology Reports To: IT Director ...
Quick apply
IT Operations Manager
Pleasantville, NY · On-site
$110K - $145K/yr
IT Operations Manager Company: ZWILLING J.A. Henckels Location: Pleasantville, New York, United States (Hybrid: In Office:3 days per week) Department: Information Technology Reports To: IT Director ...
IT Operations Manager
Celebration, FL · On-site
The IT Operations Manager is responsible for overseeing IT service delivery, managing IT asset lifecycles, maintaining operational standards, and leading a team of supervisors, project leaders, and ...
New
IT Operations Manager
Celebration, FL · On-site
The IT Operations Manager is responsible for overseeing IT service delivery, managing IT asset lifecycles, maintaining operational standards, and leading a team of supervisors, project leaders, and ...
New
IT Operations Manager
Alexandria, VA · On-site
$125K - $165K/yr
Tuvli is seeking a highly motivated, self-directed and experienced individual to fill the role of an IT Operations Manager for our existing government client in Alexandria, VA. To join our team of ...
IT Operations Manager
Alexandria, VA · On-site
$125K - $165K/yr
Tuvli is seeking a highly motivated, self-directed and experienced individual to fill the role of an IT Operations Manager for our existing government client in Alexandria, VA. To join our team of ...
IT Operations Manager
Lake Zurich, IL · Hybrid
$125K - $135K/yr
The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of IT services across the organization. This role leads the IT support and operations team while ...
IT Operations Manager
Lake Zurich, IL · Hybrid
$125K - $135K/yr
The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of IT services across the organization. This role leads the IT support and operations team while ...
IT Operations Manager
Lake Zurich, IL · On-site
$125K - $135K/yr
The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of IT services across the organization. This role leads the IT support and operations team while ...
IT Operations Manager
Lake Zurich, IL · On-site
$125K - $135K/yr
The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of IT services across the organization. This role leads the IT support and operations team while ...
IT Operations Manager
Bridgeport, CT · On-site
As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...
IT Operations Manager
Bridgeport, CT · On-site
As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...
The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...
The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...
Astreya Jobs Information
Do workers at Astreya get paid breaks?
50% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.
Does Astreya pay people when they’re sick?
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.
At Astreya, are sick days and vacation days separate paid time off?
67% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Astreya affordable enough for their workers?
78% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get paid time off at Astreya?
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers at Astreya worry about hours?
83% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and April 2026.
Do Astreya workers get to choose the shifts they work?
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to get time off at Astreya?
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
Do Astreya managers change schedules at the last minute?
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and April 2026.
Do jobs at Astreya spill into time workers aren’t paid for?
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at Astreya?
100% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at Astreya feel treated with respect by their managers?
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Astreya get to take their breaks without interruption?
100% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Is it stressful to work at Astreya?
44% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at Astreya enjoy their jobs?
78% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at Astreya recommend working with their team?
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get enough training when they start at Astreya?
67% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get support to advance at Astreya?
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think Astreya’s headquarters understands what’s happening where they work?
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
Do workers feel well informed about how Astreya is doing?
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.

Other
Posted 7 days ago
Astreya rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
35th of 221 rated it services
Job description
Level 1 - Associate
Field Services Technician I
- Respond to IT service tickets using documented procedures and supervision
- Assist with workstation setups and peripheral connections
- Perform basic AV checks and room readiness tasks
- Support imaging and deployments under direction
- Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)
- Follow proper inventory handling, tagging, and tracking
- Escalate unresolved issues appropriately
- Adhere to safety protocols and client-specific guidelines
ssential Duties and Responsibilities (All Levels):
End-User Support
- Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices.
- Troubleshoot and resolve common hardware and software issues.
- Deliver a high-quality, customer-focused service experience in a timely manner.
Ticket Management
- Receive, document, and close support requests in ITSM tools (e.g., ServiceNow).
- Prioritize tickets based on urgency and impact.
- Escalate complex or unresolved issues following defined protocols.
Hardware Deployment & Recovery
- Assist with or independently perform workstation deployments, device imaging, and equipment setup.
- Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines.
- Ensure accurate labeling, tagging, and asset tracking for all deployed equipment.
Inventory & Asset Management
- Maintain and reconcile inventory of IT equipment and accessories at assigned site.
- Use asset tracking systems to manage device records, check-ins/outs, and stock levels.
- Participate in regular audits and support logistics for shipping/receiving hardware.
AV & Conference Room Support
- Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras).
- Set up and tear down conference room tech for meetings or events.
- Support room readiness, monitor usage, and report or resolve AV issues.
Documentation & Process Compliance
- Follow documented processes and standard operating procedures (SOPs) for all support tasks.
- Maintain clear and concise documentation for resolutions, escalations, and asset updates.
- Adhere to Astreya and client-specific protocols, including change and incident management.
Customer Service & Communication
- Serve as a visible, approachable point of contact for IT-related issues at the site.
- Communicate effectively with users to understand issues and set clear service expectations.
- Represent Astreya’s service commitment with professionalism and courtesy
Education and/or Work Experience Requirements:
Level I
- Required: High School Diploma or GED
- Preferred: Enrollment in IT-related coursework or vocational training
- Certifications (plus): CompTIA A+ Google IT Support Certificate or similar entry-level credential
Physical Requirements:
Lifting & Carrying:
- Must be able to regularly lift and carry up to 50 lbs (22 kg)
- Includes monitors, CPUs, AV equipment, and other IT hardware
Mobility & Posture:
- Frequent standing, walking, bending, kneeling, crouching, and reaching
- May require working in tight or awkward spaces (e.g., under desks, behind racks)
Manual Dexterity:
- Ability to use hands and fingers to handle, install, or adjust small components and cables
- Use of standard IT tools (e.g., screwdrivers, cable testers, label printers)
Vision & Focus:
- Close vision required for reading device labels, part numbers, and screen details
- Must be able to focus on a computer screen for extended periods
Work Environment:
- Work performed primarily in office, data center, and/or AV-equipped conference rooms
- Exposure to electric components, server noise, and climate-controlled spaces
Onsite Requirements:
- This is a 100% onsite role; presence during working hours is mandatory
- Occasional local travel may be required (for multi-building campuses or nearby sites)
About Astreya
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
San Jose, CA, US
Year founded
2001