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Technology Operations Associate Jobs in Des Moines, IA

Revel Staffing

IT Manager

Des Moines, IA

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

Accu-Tech

Warehouse Associate

Des Moines, IA · On-site

$15.50 - $18.50/hr

Forklift experience * 1 year of warehouse operations experience preferred Skills & Requirements ... For certain sales roles, Accu-Tech also offers a commission structure that provides additional ...

Accu-Tech

Warehouse Associate

Des Moines, IA · On-site

$15.50 - $18.50/hr

Forklift experience * 1 year of warehouse operations experience preferred Skills & Requirements ... For certain sales roles, Accu-Tech also offers a commission structure that provides additional ...

Community and Family Resources

IT Specialist

Ames, IA · On-site

Maintain operational, configuration or other procedures. * Perform periodic performance reporting ... Associate degree or higher in computer troubleshooting/networking. * One-year satisfactory ...

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Technology Operations Associate information

See Des Moines, IA salary details

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$52

How much do technology operations associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for technology operations associate in Des Moines, IA is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.57 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a technology associate do?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, including troubleshooting hardware and software issues, maintaining network infrastructure, and assisting with system updates. They often work with tools like ticketing systems and may require certifications such as CompTIA or Cisco. The role typically involves collaboration with IT teams and may require availability for on-call support or shift work.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What is the job role of an operations associate?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, ensuring smooth operations, troubleshooting technical issues, and maintaining infrastructure. They often work with IT tools, monitor system performance, and assist with process improvements to enhance efficiency.

What does an IT operations associate do?

An IT operations associate is responsible for maintaining and supporting an organization’s technology infrastructure, including servers, networks, and hardware. They monitor system performance, troubleshoot issues, and assist with software updates and security measures, often using tools like ticketing systems and monitoring software. This role requires technical skills, problem-solving ability, and knowledge of IT best practices.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate, and why are they important?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What hot tech job pays $775 000?

High-level executive roles in technology, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach compensation levels around $775,000 or higher, especially in large corporations or tech firms with stock options and bonuses. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.
What are the most commonly searched types of Technology Operations jobs in Des Moines, IA? The most popular types of Technology Operations jobs in Des Moines, IA are:
What cities near Des Moines, IA are hiring for Technology Operations Associate jobs? Cities near Des Moines, IA with the most Technology Operations Associate job openings:
Technology Operations Associate jobs near you

Operations Associate, Wealth

Integrity Marketing Group

Urbandale, IA • On-site

Full-time

Posted 11 days ago

Integrity Marketing Group rating

7.5

Company rating: 7.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

19th of 50 rated marketing agency

Job description

The Role
As an Operations Associate, Wealth Services, you will play a critical role in supporting advisors and wealth management teams by serving as a subject matter expert across key wealth technology platforms, including Black Diamond, Salentica, CRM Wealth Platform, and RCI.
In this highly collaborative role, you will be a trusted resource for advisors, helping them navigate systems, resolve complex issues, and optimize platform functionality. You will work closely with internal teams and external partners to support onboarding, training, data integrity, and operational excellence across the wealth services organization.
This position is ideal for a detail-oriented professional who enjoys problem solving, building relationships, and leveraging technology to create a seamless advisor experience.
Essential Job Functions, other duties assigned
Advisor Support & Relationship Management
  • Serve as a primary point of contact for advisors regarding platform functionality, navigation questions, account reviews, and transaction-related inquiries.
  • Resolve complex service requests and escalated issues while ensuring a high-quality advisor experience.
  • Act as a liaison between advisors, internal teams, and business partners to facilitate timely issue resolution.
Training & User Enablement
  • Deliver virtual and in-person training sessions, webinars, and development programs for advisors, Registered Representatives, and Investment Advisor Representatives.
  • Provide one-on-one coaching and support to users as needed.
  • Assist with onboarding new users by setting up system access and ensuring a smooth transition onto wealth platforms.
Platform Administration & Data Management
  • Maintain user accounts, permissions, security rights, and group assignments across supported systems.
  • Manage the flow of data between Black Diamond and related platforms, ensuring information is accurate, complete, and up to date.
  • Monitor and maintain data integrity through regular audits, updates, and validation activities.
Operational Support & Project Coordination
  • Review and triage advisor service tickets, routing requests to the appropriate teams and stakeholders.
  • Coordinate account assignments, household setup, and workload distribution across teams.
  • Track, monitor, and report on project status, training effectiveness, webinar feedback, and operational initiatives.
  • Prepare reporting and documentation related to customer satisfaction, platform usage, and team performance metrics.

Knowledge, Skills, and Abilities
  • Commitment to demonstrating company core values.
  • Exceptional written and verbal communication skills.
  • Strong active listening skills with the ability to understand advisor needs and deliver effective solutions.
  • Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong analytical and problem-solving abilities.
  • Ability to collaborate across departments and coordinate efforts among multiple stakeholders.
  • High level of attention to detail and commitment to accuracy.
  • Experience reviewing, validating, and managing large data sets.
  • Understanding of broker-dealer and RIA business processes and operational workflows.

Experience and Education
Experience:
  • 3-5 years of experience in Financial Services, Wealth Management, or a related industry.
  • Experience working with wealth reporting, CRM, or advisor technology platforms.
  • Experience supporting platforms such as Pershing, Schwab, Fidelity, or similar custodial and wealth management systems.
  • Hands-on experience with Black Diamond or a comparable portfolio reporting platform is required.

Education:
Four-year college or university program certificate in Business, Finance or related field; or equivalent combination of education and experience.
Licensing:
None
Physical Requirements
Office Position
Travel
10%
About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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