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Technology Operations Associate Jobs in Urbandale, IA

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

Warehouse Associate

Des Moines, IA · On-site

$15.50 - $18.50/hr

Forklift experience * 1 year of warehouse operations experience preferred Skills & Requirements ... For certain sales roles, Accu-Tech also offers a commission structure that provides additional ...

Warehouse Associate

Des Moines, IA · On-site

$15.50 - $18.50/hr

Forklift experience * 1 year of warehouse operations experience preferred Skills & Requirements ... For certain sales roles, Accu-Tech also offers a commission structure that provides additional ...

... Tech - FTO Senior Associate, you will play a crucial role in designing and implementing secure ... Within our Internal Firm Services practice, you will focus on integrating development, operations ...

US Tech-Product Associate

Des Moines, IA · On-site

$50K - $140K/yr

... a US Tech-Product Associate, you will play a pivotal role in developing innovative software ... operations to drive profitable growth - Adopting habits to sustain performance and develop ...

Warehouse Associate

Des Moines, IA · On-site

$15.50 - $18.50/hr

Forklift experience * 1 year of warehouse operations experience preferred Skills & Requirements ... For certain sales roles, Accu-Tech also offers a commission structure that provides additional ...

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Technology Operations Associate information

See Urbandale, IA salary details

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How much do technology operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technology operations associate in Urbandale, IA is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.65 per hour, depending on experience, location, and employer.

What is a technology operations associate job?

A technology operations associate is responsible for supporting and maintaining an organization’s IT systems, networks, and infrastructure. They often handle tasks such as troubleshooting technical issues, monitoring system performance, and assisting with software updates, requiring knowledge of IT tools and strong problem-solving skills.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What cities near Urbandale, IA are hiring for Technology Operations Associate jobs? Cities near Urbandale, IA with the most Technology Operations Associate job openings:

Senior Investment Operations Associate

McGill Junge Wealth Management

Clive, IA • On-site

Full-time

Re-posted 8 days ago


Job description

Senior Investment Operations Associate


McGill Junge Wealth Management, a rapidly growing comprehensive wealth management team located in Central Iowa, is looking to hire a Senior Investment Operations Associate to its wealth management team. This individual will play a key role in ensuring accurate trade execution, portfolio maintenance, investment audits, alternatives administration, and efficient investment workflows that support excellent client outcomes.


Role Profile:
The Senior Investment Operations Associate role is responsible for the coordinating day to day operational priorities, maintaining execution quality standards, enforcing workflow discipline, and escalating issues appropriately to Investment Leadership.  This role serves as the primary operational point of coordination within Investment Operations and plays a key role in ensuring execution accuracy, efficiency, and consistency across all investment processes.

This role owns core execution responsibilities across trading, portfolio management, account administration, alternatives processing, and investment workflows, with an emphasis on precision, compliance, efficiency, and scalability.


Operational Coordination & Prioritization
•    Coordinate daily and weekly operational workload across investment operations activities
•    Prioritize tasks based on investment timelines, client needs, and risk considerations
•    Communicate capacity constraints, sequencing considerations, and dependencies to Investment Strategy and Investment Leadership
•    Ensure high priority and time sensitive tasks are executed accurately and on schedule


Trading Execution & Compliance
•    Own accurate and timely execution of all trades across client portfolios 
•    Execute trades in alignment with firm standards, model recommendations, client objectives, and regulatory requirements 
•    Ensure adherence to compliance controls, trading restrictions, and internal policies
•    Review portfolio activity for accuracy and completeness and identify potential execution risks or exceptions for escalation 


Issue Identification & Escalation
•    Identify execution errors, exceptions, or process breakdowns and take appropriate corrective action
•    Escalate material issues, risks, or capacity constraints to Investment Strategy or Investment Leadership in a timely manner
•    Document recurring issues and partner with leadership to prevent future occurrences
•    Exercise sound judgment in determining when issues require leadership awareness versus operational resolution


Daily Portfolio Management & Cash Positioning
•    Own daily portfolio management activities, including cash positioning and liquidity management
•    Monitor accounts to ensure sufficient cash for planned trades, distributions, and fees
•    Perform routine portfolio adjustments and operational maintenance to support strategy alignment and client service quality
•    Perform cashiering functions and process cash withdrawals
•    Partner with Investment Strategy and Advisors to maintain accurate portfolio implementation


Alternatives Administration & Compliance
•    Own the processing, administration, and tracking of alternative investment paperwork and documentation
•    Ensure alternatives investments are processed accurately and in compliance with firm policies and regulatory requirements
•    Coordinate with Advisors, custodians, and clients to ensure a seamless alternatives investment experience
•    Maintain accurate records and documentation for all alternative investment activity


Account Administration
•    Reviews and monitors progress on paperwork for investment/advisory accounts alongside planning team associates/advisors 
•    Monitor, process, and follow up on asset transfers and initial and subsequent funding of advisory accounts
•    Process proposal amendments, monitor alerts, and complete annual reviews in Envestnet


Workflow Design, Optimization & Process Documentation
•    Own and enforce the consistent execution of investment operations workflows including creation, documentation, and continuous refinement of investment operations processes
•    Promote workflow discipline and consistency across all investment operations activities
•    Identify opportunities to improve efficiency, consistency, clarity, compliance, and scalability across investment processes
•    Maintain current and accessible process documentation to support training, continuity, and operational excellence
•    Partner with Investment Leadership to implement process improvements and best practices


Technology & System Management
•    Ensure investment technology platforms and are accurate, optimized, and effectively integrated
•    Monitor data integrity and system outputs to support trading, reporting, and portfolio management accuracy
•    Identify, escalate, and assist in resolving system issues, inefficiencies, or enhancement opportunities
•    Drive testing and implementation of platform updates or new tools as needed


Presentation & Advisor Support
•    Prepare investment related data, reports, and documentation for advisory review meetings as needed
•    Support Advisors and Investment Strategy with portfolio, performance, and operational reporting as needed


Qualifications:
•    3-5+ yrs experience in Financial Services or Investment Operations
•    Bachelors degree with major in finance, economics, accounting, financial planning or related field required
•    FINRA Series 6 or 7 and series 63 license (required or obtainable within 6 months on the job).
•    Iowa Life and Health Insurance License (preferred or obtainable within 6 months on the job).
•    Progress toward professional designation a plus but not required:
     CFA, CAIA, CFP, CPWA, CPA, JD, MBA, or CIMA
•    Completion of Northwestern Mutual Signature advisory training.
•    Experience with Envestnet and custodial investment platforms strongly preferred
•    Proven experience executing and reviewing trades, cash movements, portfolio maintenance, and account administration with a high degree of accuracy
•    Demonstrated ability to take ownership, exercise sound judgment, and provide operational leadership without formal authority
•    Strong judgment in identifying execution issues, determining appropriate resolution paths, and escalating material risks or exceptions


Key Characteristics:
•    High integrity and strong attention to detail
•    Process‑oriented with disciplined execution mindset
•    Excellent written and verbal communication skills
•    Strong organizational and prioritization skills
•    Ability to manage multiple responsibilities in a fast‑paced environment
•    Commitment to accuracy, compliance, and continuous improvement
•    Ability to work independently and collaboratively
•    Maintains confidentiality and professionalism at all times