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Technology Operations Associate Jobs in Urbandale, IA

Stifel

Part-time Client Service Associate - NR

Ames, IA · On-site

Perform operational or administrative functions for client related requests (i.e., check requests ... None Systems & Technology * Proficient in Microsoft Excel, Word, PowerPoint, Outlook About Stifel ...

Stifel

Part-time Client Service Associate - NR

Ames, IA · On-site

Perform operational or administrative functions for client related requests (i.e., check requests ... None Systems & Technology * Proficient in Microsoft Excel, Word, PowerPoint, Outlook About Stifel ...

NVA

Hospital Operations Manager

Clive, IA · On-site

Implement new technologies and initiatives to improve operational efficiency * Establish and drive ... At National Veterinary Associates, we want to make sure your experience connecting with us is ...

Accenture

Mainframe Specialist

Des Moines, IA

$70K - $196K/yr

Depending on experience, this role may be filled at the Mainframe Specialist or Associate Manager ... Technology, Operations, Industry X and Song, together with our culture of shared success and ...

Peraton

Customer Technical Specialist

Des Moines, IA · On-site

... s, making recommendations, supporting multiple Operations and Maintenance (O&M) project related ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

Peraton

Customer Technical Specialist

Des Moines, IA · On-site

$30K - $48K/yr

... s, making recommendations, supporting multiple Operations and Maintenance (O&M) project related ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

Peraton

Customer Technical Specialist

Des Moines, IA

... s, making recommendations, supporting multiple Operations and Maintenance (O&M) project related ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

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All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Urbandale, IA

Technology Operations Associate information

See Urbandale, IA salary details

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How much do technology operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technology operations associate in Urbandale, IA is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.65 per hour, depending on experience, location, and employer.

What is a technology operations associate job?

A technology operations associate is responsible for supporting and maintaining an organization’s IT systems, networks, and infrastructure. They often handle tasks such as troubleshooting technical issues, monitoring system performance, and assisting with software updates, requiring knowledge of IT tools and strong problem-solving skills.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What cities near Urbandale, IA are hiring for Technology Operations Associate jobs? Cities near Urbandale, IA with the most Technology Operations Associate job openings:
Technology Operations Associate jobs near you

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Indianola, IA • On-site

$48K - $64K/yr

Full-time

Re-posted 26 days ago

Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Apply