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Technology Operations Associate Jobs in Des Moines, IA

ITA Group Inc

Business Analyst I

West Des Moines, IA · On-site

Manage and maintain program technology operations procedures and documentation, including but not ... Associates Degree in Business Administration, Computer Science or related major or two years of ...

New

Accu-tech, Inc.

Supervisor - Operations

Des Moines, IA · On-site

You will train, coach and council associates, and can have at least 2 or more direct reports. You ... For certain sales roles, Accu-Tech also offers a commission structure that provides additional ...

ITA Group

Business Analyst I

Des Moines, IA · On-site

Manage and maintain program technology operations procedures and documentation, including but not ... Associates Degree in Business Administration, Computer Science or related major or two years of ...

New

ITA Group

Business Analyst I

West Des Moines, IA · On-site

Manage and maintain program technology operations procedures and documentation, including but not ... Associates Degree in Business Administration, Computer Science or related major or two years of ...

New

DoorDash

Variable Schedule Team Member

Urbandale, IA

$16.15/hr

Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this ... We are a technology and logistics company that started by enabling door-to-door delivery, and we ...

DoorDash

Variable Schedule Team Member

Urbandale, IA · On-site

$16.15/hr

Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this ... We are a technology and logistics company that started by enabling door-to-door delivery, and we ...

JAG FINANCIAL

Operations Manager

Johnston, IA · On-site

$30K - $60K/yr

... learning new technology platforms. * Excellent written and verbal communication skills, with ... Associate or Bachelor's degree in business, finance, management, or a related field preferred, or ...

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All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Des Moines, IA

Technology Operations Associate information

See Des Moines, IA salary details

$11

$25

$52

How much do technology operations associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for technology operations associate in Des Moines, IA is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.57 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What are the most commonly searched types of Technology Operations jobs in Des Moines, IA?

The most popular types of Technology Operations jobs in Des Moines, IA are:

What cities near Des Moines, IA are hiring for Technology Operations Associate jobs?

Cities near Des Moines, IA with the most Technology Operations Associate job openings:

Technology Operations Associate jobs near you

Success Strategy and Business Operations Senior Associate

Des Moines, IA • On-site

Relativity
See more jobs at Relativityexternal

$100K - $150K/yr

Other

Posted 20 days ago

Job description

Posting Type

Hybrid/Remote

Job Overview

Relativity's Success Operations team drives strategy, planning, and business operations for the company's post-sale Customer Success organization, Relativity Success. We are trusted thought and execution partners to department leadership, working closely with them to shape and deliver the strategies that drive value for our customers and internal teams. Within Success Operations, the Strategic Execution team governs how the department operates - sequencing priorities, owning the planning cycle, and advising leadership.
As part of this team, the Senior Strategy & Business Operations Associate will act as a business partner to the teams across Relativity Success, keeping Strategic Execution close to what's happening on the ground. Reporting to the Manager, Strategic Execution, you'll build the relationships and gather the intelligence that - combined with the department's operational data - become a single, decision-ready operating picture that leadership uses to prioritize work across teams, people capacity, AI and technology efforts, make trade-off calls, and report value to executives. You'll act as both a strategic thought partner and a hands-on operator who helps turn strategy into grounded decisions - a role for someone who is both a credible relationship-builder and a rigorous analyst, energized by building a capability rather than inheriting one.

Job Description and Requirements

Core duties of the role

  • Serve as a strategic thought partnerto Success leadership, supporting the planning, alignment, and execution of the department'soperating rhythm.

  • Partner with teams across Relativity Successto understandwhat'shappening on the ground andchannel thatintelligence into Strategic Execution's prioritization and reportingcapabilities.

  • Support prioritization for cross-team work, helping assess dependencies, surface conflicts, and keep sequencing decisions groundedto ensure it all leads towards the department's goals and priorities.

  • Stay close to in-flight work across the departmentthrough the relevant cross-team forums, so prioritization and reporting reflect a complete picture.

  • Recommend action, not just report it- surface cross-team dependencies, risks, and AI-maturity signals with a proposed course of action attached, not just the finding.

  • Contribute to executive reporting and annual planningwith current intelligence on adoption, cross-team dynamics, and where the organization is heading.

Qualifications

  • 3-5 years of experience in strategy, business operations, management consulting, or customer success operations, ideally within a SaaS or technology environment.

  • Abalance of relationship-building and analytical rigor: you build trusted relationships with and influence senior leaders whodon'treport to you, and you turn quantitative measurement and qualitative intelligence into a coherent, actionable picture. Candidatesweightedheavily to one side are notthe fit.

  • A track recordof owning consequential decisions in ambiguous, fast-moving situations, and of standing up new processes or capabilities where none existed before.

  • Proven ability to manage a heavy, competing workload with disciplined prioritization, and the intellectual honesty to name trade-offs directly and say what leadership needs to hear.

  • An exceptional communicator across formats - written, verbal, and executive-facing - with experience using tools such as Gainsight, Salesforce, and Tableau and practical fluency in AI-enabled operations.

  • Bonus:SaaS, legal tech, or e-discovery experience; or exposure to AI adoption or transformation programs.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$100,000 and $150,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Operations, Change Management, Consulting, Cross-Functional Teamwork, Operational Excellence, Process Improvements, Project Management, Risk Management, Strategic Planning, Strategy Development

Apply