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Technology Operations Associate Jobs in Maryland

Potomac Inc

Operations Associate

Bethesda, MD · On-site

Summary We're looking for an Operations Associate to scale efficient processes for our fast-growing ... technology integrations (e.g., Zoho), custodian changes, and automation initiatives. Required ...

RadNet

IT Operations Field Specialist

Chestertown, MD · On-site

$25 - $30/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... Level of knowledge equivalent to that ordinarily acquired through completion of an Associate ...

RadNet

IT Operations Field Specialist

Chestertown, MD

$25 - $30/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... Level of knowledge equivalent to that ordinarily acquired through completion of an Associate ...

RadNet

IT Operations Field Specialist

Chestertown, MD · On-site

$25/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... Level of knowledge equivalent to that ordinarily acquired through completion of an Associate ...

RadNet

IT Operations Field Specialist

Chestertown, MD

$25 - $30/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... Level of knowledge equivalent to that ordinarily acquired through completion of an Associate ...

RadNet

IT Operations Field Specialist

Stevensville, MD · On-site

$25 - $30/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ... Level of knowledge equivalent to that ordinarily acquired through completion of an Associate ...

14 West

Marketing & Operations Associate

Baltimore, MD · On-site

$45K - $55K/yr

Marketing tech. Setting up emails and SMS in platforms like Iterable. Segments, automations, sends ... Operations. Overseeing customer service. Spotting patterns. Improving the process. Partnerships.

14 West

Marketing & Operations Associate

Baltimore, MD · On-site

$45K - $55K/yr

Marketing tech. Setting up emails and SMS in platforms like Iterable. Segments, automations, sends ... Operations. Overseeing customer service. Spotting patterns. Improving the process. Partnerships.

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Technology Operations Associate information

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$10

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How much do technology operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for technology operations associate in Maryland is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate, and why are they important?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What does a technology associate do?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, including monitoring network performance, troubleshooting technical issues, and assisting with system maintenance. They often work with tools like ticketing systems and may require knowledge of hardware, software, and basic cybersecurity practices. The role typically involves collaboration with IT teams and may require certifications such as CompTIA A+ or Network+.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Technology Operations Associate jobs near you
Operations Associate

Operations Associate

Potomac Inc

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Opportunity
At Potomac, we're not for everyone-and that's by design. We attract people who think critically, communicate clearly, and execute with urgency. People who care deeply about their work and don't need handholding to make things happen.
We're a boutique tactical asset manager with a differentiated product that serves the independent broker-dealer and RIA channel
Headquartered in Bethesda, MD, we combine institutional-grade investment expertise with a quantitative process that is Built to Conquer Risk.
Summary
We're looking for an Operations Associate to scale efficient processes for our fast-growing asset management firm. You'll ensure operational accuracy, and help manage workflows across the organization. Intellectual curiosity, transparency, responsiveness, and attention to detail are key to thriving in this role.
Key Responsibilities
Operational
  • Involved in all core RIA operations including onboarding, transfers, money movement, service requests, and custodian interaction-executing with accuracy, urgency, and transparency.
  • Maintain GIPS-compliant reporting processes with meticulous documentation and audit-ready accuracy.
  • Assist in firmwide operational audits and proactively identify improvements that simplify processes without sacrificing detail.
  • Establish and enforce operational SLAs that reflect our commitment to responsiveness and excellence.
Client, Advisor & Custodian Support.
  • Ensure all client and account data in Orion, Zoho CRM, and custodial systems is accurate, consistent, and maintained with rigorous attention to detail.
  • Manage all custodial documentation, ensuring forms are executed correctly and processed without delay.
  • Build transparent, high-functioning relationships with custodians and operational vendors.
Process, People & Projects
  • Identify workflow gaps and implement solutions that reduce friction and enhance scalability.
  • Assist and create SOPs, training materials, and operational playbooks that reflect a culture of clarity and transparency.
  • Assist in special projects including system upgrades, new technology integrations (e.g., Zoho), custodian changes, and automation initiatives.
Required Qualifications
  • 3+ years of RIA or RIA-custodian operations experience, including leadership or elevated responsibility.
  • Demonstrated ability to operate with urgency, simplify complex workflows, and maintain elite attention to detail.
  • Strong analytical and problem-solving skills with a bias toward taking action and getting things done.
  • Exceptional follow-through, communication, and accountability skills.
  • Ability to work full-time on-site at Potomac's Bethesda, MD Headquarters.
Preferred Qualifications
  • Experience with Zoho CRM or similar CRM systems.
  • Cross-department collaboration experience (Ops + Marketing + Sales).
Potomac is not your typical asset manager. We cut through the industry BS with brutal transparency and an obsession with execution. If you're looking for a slow pace and low volume, this isn't for you.
If you want to drive, build, and scale, this is your shot.
Benefits:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Health savings account option
  • 401(k) & other retirement benefits
  • Paid maternity leave
  • Paid paternity leave
  • Commuter benefits
  • Disability insurance
  • Paid time off

The pay range for this role is:

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