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Technology Operations Associate Jobs in Maryland

Potomac

Operations Associate

Bethesda, MD · On-site

$60K - $80K/yr

Summary We're looking for an Operations Associate to scale efficient processes for our fast-growing ... technology integrations (e.g., Zoho), custodian changes, and automation initiatives. Required ...

Maersk

CHB Operations Associate

Baltimore, MD

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Technology adoption - contributing to continuous improvement and digital transformation initiatives ...

Maersk

CHB Operations Associate

Baltimore, MD · On-site

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Technology adoption - contributing to continuous improvement and digital transformation initiatives ...

Kohl's

Part-Time Operations Associate

Ellicott City, MD · On-site

$16 - $23.10/hr

... technology equipment as directed. * Ability to maintain prompt and regular attendance and meet ... Pay Range: $16.00 - $23.10 Kohl's offers a variety of benefits to associates depending on full-time ...

Techstars

Operations Associate, Baltimore

Baltimore, MD · On-site

$3.0K - $3.5K/mo

The Operations Associate role is responsible for administrative duties and supports operational ... Strong interest in the discourse around technology, startups, entrepreneurship, venture capital

Kohl's

Part-Time Operations Associate

Arnold, MD · On-site

$15/hr

... technology equipment as directed. * Ability to maintain prompt and regular attendance and meet ... stockroom operations, truck unloading, etc. * Perform work in accordance with the Physical ...

Kohl's

Part-Time Operations Associate

Seabrook, MD · On-site

$15/hr

... technology equipment as directed. * Ability to maintain prompt and regular attendance and meet ... stockroom operations, truck unloading, etc. * Perform work in accordance with the Physical ...

Togetherwork

Hardware Operations Associate

Columbia, MD · On-site

Hardware Operations Associate Location: Columbia, MD (onsite and must be local to Columbia, MD ... Prior experience in IT support, hardware logistics, or asset management * Familiarity with imaging ...

RadNet

IT Operations Field Specialist

Owings Mills, MD · On-site

Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience. * Demonstrate strong operational and analytical abilities, with superior ...

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Technology Operations Associate information

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$10

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$51

How much do technology operations associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for technology operations associate in Maryland is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.38 per hour, depending on experience, location, and employer.

What is a technology operations associate job?

A technology operations associate is responsible for supporting and maintaining an organization’s IT systems, networks, and infrastructure. They often handle tasks such as troubleshooting technical issues, monitoring system performance, and assisting with software updates, requiring knowledge of IT tools and strong problem-solving skills.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Technology Operations Associate jobs near you

Operations Associate

Potomac

Bethesda, MD • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

The Opportunity
At Potomac, we're not for everyone-and that's by design. We attract people who think critically, communicate clearly, and execute with urgency. People who care deeply about their work and don't need handholding to make things happen.
We're a boutique tactical asset manager with a differentiated product that serves the independent broker-dealer and RIA channel
Headquartered in Bethesda, MD, we combine institutional-grade investment expertise with a quantitative process that is Built to Conquer Risk®.
Summary
We're looking for an Operations Associate to scale efficient processes for our fast-growing asset management firm. You'll ensure operational accuracy, and help manage workflows across the organization. Intellectual curiosity, transparency, responsiveness, and attention to detail are key to thriving in this role.
Key Responsibilities
Operational
  • Involved in all core RIA operations including onboarding, transfers, money movement, service requests, and custodian interaction-executing with accuracy, urgency, and transparency.
  • Maintain GIPS-compliant reporting processes with meticulous documentation and audit-ready accuracy.
  • Assist in firmwide operational audits and proactively identify improvements that simplify processes without sacrificing detail.
  • Establish and enforce operational SLAs that reflect our commitment to responsiveness and excellence.

Client, Advisor & Custodian Support.
  • Ensure all client and account data in Orion, Zoho CRM, and custodial systems is accurate, consistent, and maintained with rigorous attention to detail.
  • Manage all custodial documentation, ensuring forms are executed correctly and processed without delay.
  • Build transparent, high-functioning relationships with custodians and operational vendors.

Process, People & Projects
  • Identify workflow gaps and implement solutions that reduce friction and enhance scalability.
  • Assist and create SOPs, training materials, and operational playbooks that reflect a culture of clarity and transparency.
  • Assist in special projects including system upgrades, new technology integrations (e.g., Zoho), custodian changes, and automation initiatives.
Required Qualifications
  • 3+ years of RIA or RIA-custodian operations experience, including leadership or elevated responsibility.
  • Demonstrated ability to operate with urgency, simplify complex workflows, and maintain elite attention to detail.
  • Strong analytical and problem-solving skills with a bias toward taking action and getting things done.
  • Exceptional follow-through, communication, and accountability skills.
  • Ability to work full-time on-site at Potomac's Bethesda, MD Headquarters.
Preferred Qualifications
  • Experience with Zoho CRM or similar CRM systems.
  • Cross-department collaboration experience (Ops + Marketing + Sales).

Potomac is not your typical asset manager. We cut through the industry BS with brutal transparency and an obsession with execution. If you're looking for a slow pace and low volume, this isn't for you.
If you want to drive, build, and scale, this is your shot.
Benefits:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Health savings account option
  • 401(k) & other retirement benefits
  • Paid maternity leave
  • Paid paternity leave
  • Commuter benefits
  • Disability insurance
  • Paid time off

The pay range for this role is:
60,000 - 80,000 USD per year (US)

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