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Technology Operations Associate Jobs in Annapolis, MD

Maersk

CHB Operations Associate

Baltimore, MD

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Technology adoption - contributing to continuous improvement and digital transformation initiatives ...

Maersk

CHB Operations Associate

Baltimore, MD · On-site

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Technology adoption - contributing to continuous improvement and digital transformation initiatives ...

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All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Annapolis, MD

Technology Operations Associate information

See Annapolis, MD salary details

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How much do technology operations associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for technology operations associate in Annapolis, MD is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $30.00 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What are the most commonly searched types of Technology Operations jobs in Annapolis, MD?

The most popular types of Technology Operations jobs in Annapolis, MD are:

Technology Operations Associate jobs near you

Operations Associate

Foundation for Defense of Democracies (FDD)

Washington, DC • On-site

$60K - $65K/yr

Full-time

Medical

Posted 16 days ago

Job description

Operations Associate

The Operations Associate plays a critical role in ensuring the smooth, professional, and efficient operation of FDD's headquarters. This highly visible and dynamic position combines the day-to-day management of front office operations, organizational and internship program administration, and on-site events support. The Operations Associate serves as a key point of contact for staff, guests, interns, and vendors, providing outstanding service and attention to detail in a fast-paced environment. The role reports to the Senior Director of Operations and Strategy and is supervised by FDD's Associate Director of Office Operations and Internships.

Roles and Responsibilities:

  • Serve as the first point of contact upon arrival for leadership, guests, staff, and vendors at FDD, providing a professional and welcoming experience.
  • Execute day-to-day front office operations including incoming and outgoing mail and shipping, and supply inventory tracking and management.
  • Maintain shared office spaces, conference rooms, and common areas to ensure cleanliness, organization, and readiness for meetings and events.
  • Manage shared workspaces, hotdesking, and conference room calendars, responsive to the needs of a hybrid office work environment.
  • Coordinate with Senior Director of Administration and building management regarding maintenance requests and office services.
  • Monitor and respond to inquiries via FDD's main phone line and general email inbox, directing messages to the appropriate teams.
  • Collaborate with Events team for on-site events and meetings including guest reception, security list submission, room setup, catering coordination, and front-facing hospitality.
  • Support the internship program, including job postings, application screenings, interview scheduling, candidate communications, and first-day documentation.
  • Facilitate technology setup – from hybrid meetings to new employee onboarding.
  • Support Development and Finance departments by receiving and handling incoming checks, processing and logging payment information, and ensuring secure handoff.

Qualifications and Qualities:

  • Friendly, customer-service attitude, well-suited for a client-facing role.
  • A team player comfortable with receiving and implementing feedback.
  • A "can-do" approach to learning and executing – no task too small or job too large to attempt.
  • Detail-oriented and well-organized, with the ability to manage competing priorities and work independently in a fast-paced environment.
  • This position is located in downtown Washington D.C. and the candidate must live within commuting distance and be available to work from FDD's office.
  • Expected to work in-person up to five days per week during normal business hours.
  • Ability to lift and carry items up to 30 pounds, move standard office furniture and supplies as needed, and remain on feet for extended periods during events or office tasks.
  • Experience with office administration, front desk management, or event coordination preferred.
  • Proficiency with Outlook, Microsoft Office, Slack, and Monday.com a plus. (Incoming mastery of these tools and platforms is not a must, but willingness to learn is.)
  • Interest in FDD's mission and programs; familiarity with the foreign policy and national security landscape a plus.

This role has a projected salary band of $60,000-$65,000 per year, based on candidate's experience and qualifications. Additional benefits are available, including healthcare coverage based on eligibility.

Interested and qualified candidates are encouraged to send a resume and letter of interest to FDD Human Resources (hr2@fdd.org).

FDD is a Washington, DC-based non-partisan research institute focusing on foreign policy and national security.

For more information, please visit FDD.org and follow FDD on X @FDD.

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