ZipRecruiter

Log In

1

Technology Operations Associate Jobs in Annapolis, MD

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

... operations for its U.S. office. This role is ideal for a hands-on IT professional who enjoys ... Associate degree, vocational training, or comparable IT experience. * Experience supporting users ...

The Brixton Group

IT Field Support

Hyattsville, MD · On-site

$21.50 - $29.50/hr

... s * Perform data analysis on trends in specific platforms for process improvement * Complete ... Communicate / interface with other IT associates to improve IT systems to keep up with demand from ...

previous page

Showing results 41-60

All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Annapolis, MD

Technology Operations Associate information

See Annapolis, MD salary details

$11

$25

$52

How much do technology operations associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for technology operations associate in Annapolis, MD is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $30.00 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What are the most commonly searched types of Technology Operations jobs in Annapolis, MD?

The most popular types of Technology Operations jobs in Annapolis, MD are:

Technology Operations Associate jobs near you

Senior Associate, Digital Transformation (IT Services)

Washington, DC • On-site

Ankura Consulting Group, LLC
Business Management Consulting • 11 - 50 employees
Learn more about Ankura Consulting Group, LLCexternal

Full-time

Posted 7 days ago

Job description

Ankura is a team of excellence founded on innovation and growth.
Practice Overview
Ankura's Digital Transformation practice helps clients modernize their organizations through technology, data, analytics, automation, and AI. Our IT Services professionals help clients establish high-performing, secure, reliable, and scalable IT functions that enable business transformation and growth.
Role Overview
We are seeking a Senior Associate to support IT assessments, transformation programs, and operational improvement initiatives across client engagements. This role combines hands-on analysis and problem-solving with project execution, client collaboration, and coordination of defined workstreams. This role can be based in any of Ankura's US offices.
The Senior Associate will help evaluate clients' IT operations, infrastructure, cloud environments, applications, service delivery, organizations, vendors, costs, risks, and performance. The individual will work with senior team members to develop recommendations and support implementation of practical improvements.
Responsibilities
  • Support assessments of IT strategy, operations, infrastructure, cloud services, applications, service delivery, organization, vendors, costs, and risks.
  • Analyze operational, financial, organizational, and technology data to identify performance gaps and improvement opportunities.
  • Document current-state IT environments, processes, operating models, application portfolios, organizational structures, and vendor arrangements.
  • Help develop IT strategies, operating models, transformation roadmaps, governance frameworks, and implementation plans.
  • Support improvements to IT service management, including incident, problem, change, request, asset, and service-level management.
  • Assist with infrastructure and cloud modernization, application rationalization, cost optimization, vendor management, and operational resilience initiatives.
  • Develop financial models, benchmarks, performance metrics, dashboards, presentations, and other client deliverables.
  • Conduct stakeholder interviews, facilitate working sessions, document requirements, and communicate findings.
  • Manage assigned workstreams, including activities, timelines, dependencies, risks, and deliverables.
  • Collaborate with client business and technology teams to implement recommended improvements.
  • Prepare clear executive-level presentations that translate technical findings into business implications and actions.
  • Support proposals, solution development, research, effort estimates, and other business-development activities.
  • Provide guidance and quality review to junior team members as experience permits.
  • Contribute to the development of methodologies, assessment tools, accelerators, and practice knowledge.

Qualifications
  • Two to six years + of experience in IT operations, IT consulting, technology transformation, managed services, infrastructure, application management, or a related field.
  • Working knowledge of enterprise IT operations, including infrastructure, cloud, applications, service delivery, vendors, governance, and technology costs.
  • Experience supporting IT assessments, transformation programs, implementation initiatives, or operational improvement efforts.
  • Familiarity with IT service management processes and frameworks, such as incident, problem, change, request, asset, and service-level management.
  • Strong analytical and problem-solving skills, including the ability to organize data, identify trends, and develop practical recommendations.
  • Ability to understand technical issues and communicate their business, financial, operational, and risk implications.
  • Strong project-management and organizational skills, with the ability to manage multiple priorities and meet deadlines.
  • Proficiency in Microsoft Excel, PowerPoint, and other business analysis and presentation tools.
  • Experience with cloud platforms, infrastructure, application portfolios, service-management tools, or IT financial analysis is preferred.
  • Experience in consulting, professional services, corporate IT, or a managed-services environment is preferred.
  • Strong written and verbal communication skills and the ability to work effectively with client stakeholders.
  • Ability to work collaboratively in multidisciplinary and geographically distributed teams.
  • Relevant certifications, such as ITIL, cloud-platform, project-management, or technology-governance credentials, are beneficial.
  • Bachelor's degree in information technology, computer science, engineering, business, or a related field is preferred.
  • Travel expectations are minimal / as needed. Up to 10% max

#LI-MJ1
#LI-Hybrid
For individuals assigned and/or hired to work in California, Colorado, New York or other states with relevant pay transparency laws, Ankura is required to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the said markets and considers a broad range of factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The range does not include additional benefits outside of salary. At Ankura, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each role. A reasonable estimate of the current base pay range is between $65,000 to $155,000; this range is not a promise of a particular wage.
Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

Apply