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Technology Operations Associate Jobs in Tennessee

Operations Associate

Brentwood, TN · On-site

$48K - $71K/yr

Support the Associate Director of Data and Technology and Director of Operations to ensure that all staff have access to working resources including copiers, printers, equipment, and laptops.

... capable Depot Operations Associates to ensure our autonomous vehicle fleet maintains optimal ... This position offers a unique opportunity to work with cutting-edge autonomous vehicle technology ...

... capable Depot Operations Associates to ensure our autonomous vehicle fleet maintains optimal ... This position offers a unique opportunity to work with cutting-edge autonomous vehicle technology ...

As a global firm, we offer employees resources in both technology and industry expertise, but we ... The Financial Operations Associate is responsible for providing a variety of operational accounting ...

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Technology Operations Associate information

See Tennessee salary details

$10

$23

$48

How much do technology operations associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technology operations associate in Tennessee is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $27.50 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What are the most commonly searched types of Technology Operations jobs in Tennessee?

The most popular types of Technology Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Technology Operations Associate jobs?

Cities in Tennessee with the most Technology Operations Associate job openings:

Operations Associate

Brentwood, TN • On-site

LEAD Public Schools
Colleges, Universities, and Professional Schools • 11 - 50 employees

$48K - $71K/yr

Full-time

Posted 22 days ago


Job description

 
JOB TITLE:  Operations Associate

REPORTS TO:  Director of Operations


JOB GOAL:  The Operations Coordinator is responsible for supporting the Director of Operations in ensuring the smooth day-to-day school operations as it serves a vital element of a healthy school along with academics and culture. The Assistant Director of Operations will assist the Director of Operations with facilities maintenance, family communication platforms, school level attendance and chronic absenteeism. 


MAJOR PERFORMANCE RESPONSIBILITIES AND DUTIES:

Facilities

  • Manage the school level ticketing system for issues within the building and route specific issues to the appropriate person and/or entity

  • Regularly communicate with custodians as needs arise during the day

  • Support with preparing the facilities for student and teacher return over the summer

  • Support with compliance issues as needed (i.e. monthly elevator checks)

  • Work with the Director of Operations to regularly gather data from school staff as to the cleanliness of buildings

  • Support teachers with unexpected facilities needs that arise during the school day (AC goes out and classrooms need to be switched or fans are needed, ceiling leaks, etc)


Communication

  • Collaborate with Front Office staff to create a streamlined communication plan for families that includes but is not limited to Talking Points, Blackboard, Weekly Notes and Emails 

  • Support the Front Office staff in creating systems that allow quarterly updates to family contact information (including gathering email addresses) in order to maintain accurate and up-to-date family communication

  • Support the Office Manager in creating incentives to increase and track teacher participation in contacting families 

  • Gather information to create a weekly or monthly newsletter to send to families

  • Collaborate with Director of Operations to create a quarterly Operations newsletter in order to keep staff informed about what is happening on campus as it relates to operations


Attendance

  • Assist with Daily Attendance and data accuracy as needed

  • Support, and in some cases lead, the Attendance Team and have direct responsibility for Chronic Absenteeism at the school level

    • Manage data to be analyzed and used by team

    • Organize process for outreach, attendance meetings and attendance plans for students

    • Create and manage attendance incentives

  • Support Office Manager with filing truancy petitions


Technology/Equipment Support 

  • Support the Associate Director of Data and Technology and Director of Operations to ensure that all staff have access to working resources including copiers, printers, equipment, and laptops.

  • Support the Associate Director of Data and Technology with taking and maintaining inventory of all devices including student chromebooks, staff computers, hotspots, etc.

  • Support the Office Assistant with problem solving student tech issues during the school day as needed


Additional Responsibilities

  • Work with the Principal to arrange coverage for teacher and staff outages by working with Kelly Services or finding in house coverage

  • Assist with Special Projects as they come up throughout the school year, i.e. Teacher Appreciation Week, Vendor Appreciation Days (Nurses, Food Services, Bus Drivers), TN Ready, COVID Protocols, Special Events

  • Transportation support where needed


Qualifications: 

  • GED required 

    • Bachelor's degree preferred

  • 3+ years working in school systems preferred

  • Experience in K-12 School Operations preferred

  • Customer service focus

  • Strong interpersonal and communication skills

  • Ability to work independently with a high degree of accuracy

  • Belief in the LEAD mission of developing responsible citizens who will graduate and be accepted to a Four-Year College or University

  • Ability to quickly build relationships with a wide range of stakeholders

  • Flexibility to lead and attend initiatives and events on evenings and weekends


Compensation

This is a full-time position. Compensation is competitive and commensurate with experience and includes full benefits and technology provisions.


Application

To apply, please complete an online application through our website at https://leadpublicschools.org/join-our-team/