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Credit Card Operations Jobs (NOW HIRING)

Vhr_atlantahousing

Credit Card Administrator

Credit Card Administrator Department: Finance Reports to: Controller Salary grade: N Salary Range ... To provide operational and project-based support functions for Director and above. Strong ...

OnPath Credit Union

Card Services Manager

Metairie, LA · On-site

$58K - $73K/yr

Oversee all card dispute operations, including debit card, credit card, ATM, and ACH disputes where applicable. * Manage dispute management systems, ensuring timely case resolution, regulatory ...

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Credit Card Operations information

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$15

$32

$42

How much do credit card operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for credit card operations in the United States is $32.54, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $38.22 per hour, depending on experience, location, and employer.

What are some common challenges faced in credit card operations, and how can they be managed effectively?

Professionals in Credit Card Operations often encounter challenges such as managing high transaction volumes, ensuring compliance with evolving regulations, and promptly resolving discrepancies or customer disputes. Effective time management, attention to detail, and strong communication skills are essential for addressing these issues. Many teams use specialized software and collaborate closely with customer service, risk, and compliance departments to streamline workflows and maintain accuracy. Staying updated on industry best practices and participating in ongoing training can also help professionals navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in credit card operations, and why are they important?

To excel in Credit Card Operations, you need a solid understanding of financial processes, attention to detail, and experience with banking or payment systems, often supported by a degree in finance or business. Familiarity with credit card management software, transaction processing platforms, and regulatory compliance systems is typically required. Strong analytical thinking, problem-solving, and effective communication are crucial soft skills for resolving issues and collaborating with teams. These skills ensure accurate transaction handling, regulatory adherence, and efficient customer service in a fast-paced financial environment.

What is the difference between Credit Card Operations vs Credit Card Customer Service?

AspectCredit Card OperationsCredit Card Customer Service
Primary FocusProcessing transactions, managing account systems, and ensuring operational efficiencyAssisting customers with inquiries, disputes, and account issues
Required SkillsTechnical knowledge, attention to detail, process managementCommunication skills, problem-solving, customer service
Work EnvironmentBack-office, operational departments within banks or financial institutionsCall centers, customer support centers, or branch offices
CertificationsOften requires banking or finance certifications, familiarity with banking softwareCustomer service certifications, communication training

While both roles are integral to credit card services, Credit Card Operations focuses on the backend processing and system management, ensuring smooth transaction flow. Credit Card Customer Service centers on direct customer interactions, resolving issues and providing support. Understanding these differences helps job seekers target the right roles within the credit card industry.

What does a credit card operations manager do?

A credit card operations manager oversees the daily activities involved in processing credit card transactions, ensuring compliance with regulations and security standards. They manage teams, optimize processes, and coordinate with departments like fraud prevention and customer service to maintain efficient card operations.

What is a credit card operations?

Credit card operations involve managing the processes related to credit card transactions, including authorization, processing, settlement, and fraud prevention. Professionals in this field ensure smooth transaction flow, maintain security standards, and often work with payment processing systems and compliance regulations.
More about Credit Card Operations jobs

What are the most commonly searched types of Credit Card Operations jobs?

The most popular types of Credit Card Operations jobs are:

What states have the most Credit Card Operations jobs?

States with the most job openings for Credit Card Operations jobs include:

What job categories do people searching Credit Card Operations jobs look for?

The top searched job categories for Credit Card Operations jobs are:

Credit Card Operations jobs near you
Infographic showing various Credit Card Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,684 per year, or $32.5 per hour.

Card Services Specialist - Operations Center

Farmers Bank

Magnolia, AR • On-site

$49K - $66K/yr

Other

Posted 3 days ago

New

Job description

The Part-Time Card Services Specialist is responsible for administering, managing, and providing expert-level support for all aspects of the Bank's debit and credit card programs. This includes overseeing operations, ensuring compliance with regulations, and addressing any customer-related or internal issues. The role also involves managing key programs such as instant issuance and fraud resolution, as well as supporting employees with card-related concerns. The Card Services Specialist plays a critical role in maintaining seamless operations for the Bank's card services and ATM functions.
Duties:
• Administers and serves as a subject matter expert for all aspects of the Bank's debit and credit card programs, ensuring efficient operations, compliance with regulatory requirements, and a high level of customer service.
• Administers the Regulation E Error Resolution program, managing the debit card dispute process in accordance with regulatory requirements and internal policies.
• Oversees the Bank's instant issuance debit card program, ensuring timely and accurate card production and distribution.
• Create and maintain credit card accounts, performing account maintenance, adjustments, and processing payments.
• Handles fraud-related issues for debit and credit cards, working closely with customers and internal departments to investigate and resolve cases promptly and effectively.
• Reconciles general ledger (GL) accounts associated with Bank-owned ATMs, ensuring accuracy and timely resolution of discrepancies.
• Provides research and support to internal employees regarding card services and related banking issues, acting as a key resource for information and problem resolution.
• Monitors debit card exceptions, identifying and addressing any discrepancies or issues to maintain smooth card operations.
• Maintains international travel reporting for both debit and credit cards, ensuring accurate tracking and compliance with internal policies and regulations.
• Handles all other card services and ATM operations duties as assigned, providing flexibility and support across various functions as needed.
Qualifications:
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc.
Experience:
2 years related experience and/or training
Other:
Must be available to work part-time hours
Must deliver Service with HEART to all customers, both internal and external. Must maintain confidentiality of customer and bank information at all times. Must have strong attention to detail and accuracy and be able to work independently. Must be able to cross-train for other positions.

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