1

Claims Operations Manager Jobs in Indiana (NOW HIRING)

$20 - $27/hr

Provide operational support to workers' compensation adjusters by managing claim-related ... Experience in claims operations, claims processing, claims support, or a related insurance ...

Intern - Claims Operations

Fort Wayne, IN · On-site

$15 - $19.75/hr

Consult with Claims Operations staff & Leadership the findings of monthly internal audits ... Manage and prioritize multiple assignments. * Insure all claim related requests are executed with ...

Operations Manager

Elkhart, IN · On-site

$75K - $85K/yr

The Operations Manager oversees day-to-day logistics, contractor performance, and service ... Monitor KPIs such as on-time delivery, customer satisfaction, claims, and productivity, taking ...

The Operations Manager oversees day-to-day logistics, contractor performance, and service ... Monitor KPIs such as on-time delivery, customer satisfaction, claims, and productivity, taking ...

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Handle claims and other KCM/MOD duties as needed * Ensure maximum scheduling coverage especially ...

Operations Manager

Elkhart, IN · On-site

$75K - $85K/yr

The Operations Manager oversees day-to-day logistics, contractor performance, and service ... Monitor KPIs such as on-time delivery, customer satisfaction, claims, and productivity, taking ...

The Operations Manager oversees the day-to-day waste and recycling collection operations within an ... Conduct investigations for accidents, incidents, and property damage claims, completing accurate ...

Operations Manager Company Overview: Triton Stone Group is a leading U.S. distributor and importer ... Manage returns and damage claims Requirements & Qualifications: REQUIREMENTS * High School Diploma ...

Operations Manager

Noblesville, IN · On-site

$77K - $83K/yr

... The Operations Manager is responsible for overseeing the day-to-day operations of multiple ... Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating ...

next page

Showing results 1-20

Claims Operations Manager information

See Indiana salary details

$33.3K

$83.6K

$132.3K

How much do claims operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for claims operations manager in Indiana is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

What are popular job titles related to Claims Operations Manager jobs in Indiana?

For Claims Operations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claims Operations Manager jobs in Indiana look for?

The top searched job categories for Claims Operations Manager jobs in Indiana are:

What cities in Indiana are hiring for Claims Operations Manager jobs?

Cities in Indiana with the most Claims Operations Manager job openings:

Infographic showing various Claims Operations Manager job openings in Indiana as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.

Claims Operations Training & Systems Liaison

Fort Wayne, IN

MedPro Group
Insurance Services • 1 - 5K employees

Full-time

Posted 10 days ago


Job description

  • Provide claims systems training for new Claims Consultants and Division Claim Managers across all lines of business.
  • Partner with system vendors and third-party support teams to resolve issues, enhance system functionality, and maximize productivity.
  • Coordinate with Information Technology on system-related issues, including changes to existing systems and the design and implementation of new systems.
  • Serve as administrator and liaison for the Claims SharePoint page, maintaining support information for Claims personnel.
  • Administer the CounselLink electronic billing system, including adding new firms, applying firm rates, and assisting firms and Claims Consultants with billing and system issues.
  • Monitor and enter manual off-panel payments related to claims billing and payment activity.
  • Provide regular tips, reference materials, and system guidance to Claims personnel to enhance productivity.
  • Provide administrative and management support for Claims operations, systems activity, training coordination, reporting, and special projects.
  • Support the Claims Communication Portal for internal and external users by establishing and maintaining law firm personnel accounts, managing user access, troubleshooting issues, responding to inquiries, and coordinating with technical support teams.
  • Support annual corporate audits by managing system access and data requests, validating claims data and reports, preparing audit documentation, and maintaining data integrity and confidentiality.
  • Prepare and submit reports related to assigned projects, audits, systems activity, and Claims operations support.
  • Participate in system development meetings, Claims training sessions, staff meetings, and claims meetings.
  • Perform other duties as assigned.