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Claims Operations Manager Jobs in Indiana (NOW HIRING)

CSAA

Partners cross-functionally with Claims Operations Support, TPA relationship managers, business leadership, Legal/Compliance teams, and operational partners to identify risks, evaluate performance ...

CSAA

Strong relationship management, operational problem-solving, and strategic thinking skills are ... Analyze existing claims data and identify trends or performance gaps (severity, cycle time ...

New

Floor & Décor

Operations Manager

Greenwood, IN · On-site

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Handle claims and other KCM/MOD duties as needed * Ensure maximum scheduling coverage especially ...

AmeriClean Inc.

Be Seen First

Operations Manager

Merrillville, IN · On-site

$75K/yr

As Operations Manager, you'll oversee the day-to-day performance of our water damage, fire damage ... Insurance claims process knowledge * Background in scaling a service operations team * Bilingual ...

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All JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Indiana

Claims Operations Manager information

See Indiana salary details

$33.3K

$83.6K

$132.3K

How much do claims operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for claims operations manager in Indiana is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

How much do insurance claims managers make?

Insurance claims managers typically earn a median annual salary of around $80,000 to $100,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $120,000 in high-demand areas or senior roles, and the position often requires strong leadership, analytical skills, and industry certifications.

How does a Claims Operations Manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a Claims Operations Manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

How much do claims managers make in the US?

Claims operations managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and the size of the organization. Senior claims managers or those in high-demand regions can earn higher salaries, often supplemented with bonuses and benefits.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

What are Claims Operations Managers?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

What jobs pay 2000 a day?

Jobs that can pay around $2,000 a day typically include high-level executive roles, specialized medical professionals, certain consulting positions, and some highly skilled trades or contractors. These roles often require advanced certifications, significant experience, or working in high-demand industries with substantial project-based or commission-based pay structures.

What does a claims operations manager do?

A claims operations manager oversees the processing and management of insurance claims to ensure efficiency, accuracy, and compliance with company policies. They coordinate between claims adjusters, customer service, and other departments, often using claims management software, and may analyze data to improve workflows and reduce costs.
What are the most commonly searched types of Claims Operations jobs in Indiana? The most popular types of Claims Operations jobs in Indiana are:
What are popular job titles related to Claims Operations Manager jobs in Indiana? For Claims Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Claims Operations Manager jobs in Indiana look for? The top searched job categories for Claims Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Claims Operations Manager jobs? Cities in Indiana with the most Claims Operations Manager job openings:
Claims Operations Manager jobs near you
Infographic showing various Claims Operations Manager job openings in Indiana as of June 2026, with employment types broken down into 1% Internship, 35% Full Time, 54% Part Time, 3% Temporary, 5% Contract, and 2% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.
Claims Operations Supervisor - Hybrid (Indianapolis, Indiana)

Claims Operations Supervisor - Hybrid (Indianapolis, Indiana)

Gainwell Technologies

West Lafayette, IN • Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

108th of 188 rated software companies

Job description

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

The Claims Operations Supervisor provides day-to-day operational leadership for claims processing, adjudication, resolutions, adjustments, and mailroom functions. This role supports timely and accurate claim outcomes, monitors quality and productivity, assists with complex claims questions and escalations, and partners with internal teams to drive compliant, repeatable processes. The supervisor will identify trends, escalate risks, and recommend improvements to support operational excellence and service-level performance.

Your role in our mission
  • Supervise daily claims and mailroom workflow, including assigning work, balancing priorities, and monitoring inventory to meet service-level targets.
  • Provide subject-matter expertise and support analysts with complex claims questions, escalations, adjustments, and reprocessing scenarios.
  • Track and report operational metrics including quality, timeliness, productivity, inventory, and remediation plans.
  • Lead quality activities and ensure claims are processed accurately, consistently, and in compliance with procedures and plan guidelines.
  • Partner with IT, business owners, finance, and operations teams on change requests, release readiness, issue resolution, and process improvements.
  • Maintain procedures, job aids, and workflow documentation while supporting onboarding, training, coaching, and team development.
What we're looking for
  • High school diploma or GED required; associate or bachelor's degree in business, finance, healthcare administration, or related field preferred.
  • 5+ years of claims processing experience, including experience handling complex or escalated claims.
  • Prior lead, supervisory, or informal leadership experience preferred.
  • Working knowledge of claim forms, benefits, coordination of benefits, adjustments, reprocessing, and quality control practices.
  • Proficiency with claims platforms, reporting tools, Microsoft Excel, and operational dashboards.
  • Strong analytical, communication, documentation, coaching, and problem-solving skills with the ability to drive accountability and process
What you should expect in this role
  • Hybrid position requiring onsite support at 6612 E. 75th Street, Indianapolis, IN 46250, with collaboration across claims operations, finance, compliance, and leadership teams.
  • Fast-paced, deadline-driven environment focused on claims accuracy, quality, service-level performance, and operational excellence.
  • Regular interaction with leadership, internal stakeholders, and operational teams to support workflow management and issue resolution.
  • Opportunities to support process improvements, operational initiatives, team development, and workflow optimization.
  • Comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and company-observed holidays.

This is a pipeline requisition intended to proactively build a strong pool of qualified candidates for upcoming business needs. We will be actively reviewing applications, conducting screenings, and coordinating interviews on an ongoing basis. Our goal is to identify qualified talent in anticipation of filling this position by July 2026.

Please note that cameras will be required to be turned on during video screening calls and interview meetings as part of the interview process.

#LI-JT1

#LI-HYBRID

The pay range for this position is [[salaryMin]] - [[salaryMid]] per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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