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Claims Operations Manager Jobs in Indiana (NOW HIRING)

MED-BILL CORPORATION

Be Seen First

Claims Manager

Indianapolis, IN · On-site

$49K - $60K/yr

Manages and coordinates the activities and operations of the Ambulance Claims department and staff Management Responsibilities * Oversee claim submission activities to ensure maximum first-pass ...

Floor & Decor

Operations Manager

Greenwood, IN · On-site

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Handle claims and other KCM/MOD duties as needed * Ensure maximum scheduling coverage especially ...

Floor & Décor

Operations Manager

Greenwood, IN

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Handle claims and other KCM/MOD duties as needed * Ensure maximum scheduling coverage especially ...

Rumpke

Operations Manager

Columbus, IN · On-site

The Operations Manager oversees the day-to-day waste and recycling collection operations within an ... Conduct investigations for accidents, incidents, and property damage claims, completing accurate ...

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Showing results 1-20

All JobsClaims Operations JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Indiana

Claims Operations Manager information

See Indiana salary details

$33.3K

$83.6K

$132.3K

How much do claims operations manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for claims operations manager in Indiana is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

How does a Claims Operations Manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a Claims Operations Manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

What are Claims Operations Managers?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.
What are the most commonly searched types of Claims Operations jobs in Indiana? The most popular types of Claims Operations jobs in Indiana are:
What are popular job titles related to Claims Operations Manager jobs in Indiana? For Claims Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Claims Operations Manager jobs in Indiana look for? The top searched job categories for Claims Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Claims Operations Manager jobs? Cities in Indiana with the most Claims Operations Manager job openings:
Claims Operations Manager jobs near you
Infographic showing various Claims Operations Manager job openings in Indiana as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.
Claims Manager- Hybrid (Indianapolis, Indiana)

Claims Manager- Hybrid (Indianapolis, Indiana)

Gainwell Technologies

West Lafayette, IN • Hybrid

$86K - $123K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

115th of 202 rated software companies

Job description

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

As a Claims Manager at Gainwell Technologies, you will lead claims operations supporting Indiana Medicaid programs while ensuring service excellence, regulatory compliance, and operational efficiency. This role is responsible for overseeing claims processing functions, driving performance improvements, supporting client relationships, and leading teams responsible for delivering high-quality claims outcomes.

Your role in our mission
  • Lead daily claims operations to ensure service levels, quality standards, and client expectations are consistently achieved.
  • Manage teams responsible for claims adjudication, adjustments, escalations, inventory management, and issue resolution.
  • Monitor operational metrics and identify opportunities to improve productivity, accuracy, compliance, and customer satisfaction.
  • Partner with clients, business stakeholders, and cross-functional teams to support operational initiatives and claims enhancements.
  • Ensure compliance with federal and state regulations, including Medicaid and HIPAA requirements.
  • Coach, mentor, and develop team members while fostering a culture of accountability and continuous improvement.
What we're looking for
  • 5 + years of healthcare claims processing experience, including adjudication, adjustments, issue resolution, and claims operations.
  • 3+ years of leadership experience managing claims teams, supervisors, or operational staff.
  • Strong knowledge of Medicaid claims processing, payment methodologies, and healthcare claims regulations.
  • Experience working with claims systems, operational reporting, dashboards, and performance metrics.
  • Ability to lead cross-functional initiatives, solve complex operational challenges, and drive process improvements.
  • Indiana Medicaid and Managed Care Organization (MCO) experience strongly preferred.
What you should expect in this role
  • Hybrid position requiring onsite support at 6612 E. 75th Street, Indianapolis, IN 46250, with collaboration across claims operations, finance, compliance, and leadership teams.
  • Opportunity to support critical Medicaid programs serving vulnerable populations.
  • Collaboration with operations, compliance, finance, technology, and client-facing teams.
  • Fast-paced environment focused on operational excellence, quality outcomes, and client satisfaction.
  • Leadership role with visibility across multiple stakeholders and business partners.
  • Comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and company-observed holidays.

This is a pipeline requisition intended to proactively build a strong pool of qualified candidates for upcoming business needs. We will be actively reviewing applications, conducting screenings, and coordinating interviews on an ongoing basis. Our goal is to identify qualified talent in anticipation of filling this position by July 2026.

Please note that cameras will be required to be turned on during video screening calls and interview meetings as part of the interview process.

#LI-JT1

#LI-HYBRID

The pay range for this position is $86,000 - $123,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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