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Queue Manager Jobs in Elkhart, IN (NOW HIRING)

Everwise Credit Union

Collector

South Bend, IN · On-site

$16.75 - $22.25/hr

Collector I impact the financial health of our organization by managing and collecting past due accounts. This role involves learning the collections process, working through a structured queue of ...

Everwise Credit Union

Collector

South Bend, IN

$16.75 - $22.25/hr

Collector I impact the financial health of our organization by managing and collecting past due accounts. This role involves learning the collections process, working through a structured queue of ...

Everwise Credit Union

Collector

South Bend, IN · On-site

$16.75 - $22.25/hr

Collector I impact the financial health of our organization by managing and collecting past due accounts. This role involves learning the collections process, working through a structured queue of ...

Surf Internet

Field Service Dispatcher

Elkhart, IN · On-site

$22 - $24/hr

Manage the stand-by appointment queue * Work with field service managers to optimize scheduling lead times for installation and service work * Work with service and installation managers to optimize ...

Surf Internet

Field Service Dispatcher

Elkhart, IN · On-site

$22 - $24/hr

Manage the stand-by appointment queue * Work with field service managers to optimize scheduling lead times for installation and service work * Work with service and installation managers to optimize ...

Lkqcorp

Inside Sales Representative - RV Specialty

Elkhart, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Daily maintenance of CRM database to ensure all customer/account information is accurate and ... Provide front-line incoming phone queue support, including technical support * Proper entry of ...

FedEx Office

Retail Customer Service Associate

Elkhart, IN

$14.25 - $15.75/hr

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail ...

FedEx

Retail Customer Service Associate

Elkhart, IN

$14.25 - $15.75/hr

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail ...

Motorola

Business Analyst, Sales Operations

Three Rivers, MI

$75K - $85K/yr

  • Medical

  • Dental

  • Retirement

In close collaboration with the Digital Product Owner and Sales Process and Tech Manager, you will ... Oversee the daily work queue of technical testers and observe reported system bugs through to final ...

TJX Companies

Part Time Morning Store Cleaner

Mishawaka, IN · On-site

$13.25 - $13.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

Tjx

Cleaning associate

South Bend, IN · On-site

$13.25 - $13.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

TJX Companies

Store Maintenance Associate

Warsaw, IN · On-site

$13.25 - $13.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

TJX Companies

Part Time Morning Store Cleaner

Mishawaka, IN · On-site

$13.25 - $13.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

Tjx

Store Maintenance Associate

Warsaw, IN · On-site

$13.25 - $13.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

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Queue Manager information

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How much do queue manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for queue manager in Elkhart, IN is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $20.24 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Elkhart, IN?

For Queue Manager jobs in Elkhart, IN, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Elkhart, IN look for?

The top searched job categories for Queue Manager jobs in Elkhart, IN are:

What cities near Elkhart, IN are hiring for Queue Manager jobs?

Cities near Elkhart, IN with the most Queue Manager job openings:

Queue Manager jobs near you

Collector

Everwise Credit Union

South Bend, IN • On-site

$16.75 - $22.25/hr

Full-time

Posted 7 days ago

Job description

Job Description:
Position Summary:
Collector I impact the financial health of our organization by managing and collecting past due accounts. This role involves learning the collections process, working through a structured queue of accounts adhering to laws and regulations. The incumbent assists members in making payment arrangements, evaluating their financial conditions, and recommending appropriate loan workout and payment relief solutions. Collector I is responsible for each member's experience ensuring a well-hosted, empathetic, and respectful collection process.
Primary Responsibilities and Duties:
  • Contact members with past due accounts via phone, email, and other communication channels to secure payment and resolve delinquencies.
  • Evaluate members' financial conditions to recommend effective loan workout and payment relief solutions.
  • Maintain detailed and accurate records of all collection activities and member interactions.
  • Provide a courteous and empathetic experience for members during all collection activities.
  • Monitor and manage workload in a structured queue-based call center environment.
  • Analyze credit reports to assist in the evaluation of members' creditworthiness.
  • Collaborate with other departments to resolve member issues and improve the collections process.
  • Stay informed about the credit union's products, services, policies, and procedures.
  • Assume additional responsibilities as required for the growth and advancement of Everwise.

Knowledge/Skills:
  • Strong communication skills, both verbal and written.
  • Ability to effectively manage time and prioritize tasks in a high-volume, queue-based environment.
  • Basic knowledge of credit evaluation and the ability to analyze credit reports.
  • Strong problem-solving skills and the ability to think critically.
  • Proficiency with computer systems and Microsoft Office suite (e.g., Word, Excel, Outlook).
  • High level of empathy and respect in interactions with members.
  • Ability to work independently and as part of a team.

Minimum Requirements:
  • High School Diploma or GED
  • Previous work experience in collections, customer service, or a related field required

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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