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Queue Jobs (NOW HIRING)

Gildan Activewear

Operator, Queue Monitoring

Charleston, SC · On-site

$16.50 - $21.75/hr

Responsible for the efficient operation of the work queue, allocating orders, writing SCNs, researching shorts, generating systemic picks, report research, providing information to 589 and/or reach ...

Beyond SOF

Queue Coordinator, Level 1

Fort George G Meade, MD · On-site

$22 - $27.75/hr

Position Summary Federal Data Systems is looking for aLevel 1 Queue Coordinator that will be Monitoring the queues and assigning tickets. Essential Job Functions * Verify correct routing of tickets ...

Photon Queue Inc.

Senior Optical Scientist

Lemont, IL · On-site

$130 - $150/hr

Company Overview Photon Queue builds the world's leading quantum memory devices - systems that store and release single photons. Using a unique free‑space storage architecture that achieves ...

Photon Queue Inc.

Senior Optical Scientist

Lemont, IL · On-site

$92K - $126K/yr

Company Overview Photon Queue builds the world's leading quantum memory devices - systems that store and release single photons. Using a unique free-space storage architecture that achieves kilometer ...

Photon Queue Inc.

Senior Optical Engineer

Lemont, IL · On-site

$130K - $170K/yr

Company Overview Photon Queue builds the world's leading quantum memory devices - systems that store and release single photons. Using a unique free-space storage architecture that achieves kilometer ...

AT&T

Queue Coordinator (QC 0) (Government)

Columbia, MD

$68K/yr

Join our dynamic team as a Queue Coordinator supporting a large-scale government contract! In this critical role, you'll be the central hub of our ticket management process, ensuring efficient ticket ...

New

Photon Queue Inc.

Senior Optical Scientist

Lemont, IL · On-site

$92K - $126K/yr

Company Overview Photon Queue builds the world's leading quantum memory devices - systems that store and release single photons. Using a unique free-space storage architecture that achieves kilometer ...

AT and T

Queue Coordinator (QC 0) (Government)

Columbia, MD · On-site

$33K - $68K/yr

Join our dynamic team as a Queue Coordinator supporting a large-scale government contract! In this critical role, you'll be the central hub of our ticket management process, ensuring efficient ticket ...

AT&T

Queue Coordinator (QC 0) (Government)

Columbia, MD · On-site

$33K - $68K/yr

Follow and maintain a set coverage schedule to guarantee seamless queue management across all shifts. * Team Collaboration:Participate actively in a supportive, team-based environment, sharing ...

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Queue information

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How much do queue jobs pay per year?

As of Aug 17, 2026, the average yearly pay for queue in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a queue?

Queue jobs typically refer to positions where an individual manages or operates queues, which are lines or sequences of people or items waiting for a service. These roles are common in customer service, IT (such as managing job queues in computing), or operations environments. The main responsibility is to ensure that the queue runs efficiently, customers or tasks are attended to in order, and any issues are resolved promptly. In IT, a queue job may involve managing tasks that are waiting to be processed by a system. Successful queue management helps improve workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a queue manager?

To thrive as a Queue Manager, you need strong organizational skills, attention to detail, and experience in workflow or operations management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with queue management systems, scheduling software, and possibly CRM platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set outstanding candidates apart. These skills ensure efficient service delivery, minimize wait times, and enhance the overall customer experience in busy environments.

What are some common challenges faced by professionals working in a queue management role, and how can they be addressed?

Professionals in queue management roles often face challenges such as handling high volumes of customer requests, maintaining efficient service flow, and quickly resolving bottlenecks or technical issues. To address these challenges, it's important to utilize robust queue management systems, communicate clearly with both team members and customers, and remain adaptable during peak periods. Collaboration with IT and customer service teams ensures smooth operations, while ongoing training helps staff stay prepared for unexpected situations.

What is the difference between Queue vs Call Center Agent?

AspectQueueCall Center Agent
Primary RoleManage and organize customer requests or tasks in a systemHandle inbound or outbound customer calls, providing support or information
Required SkillsOrganizational skills, system knowledgeCommunication skills, customer service experience
Work EnvironmentTypically in a technical or administrative settingCall centers, customer service departments
CertificationsNot usually requiredCustomer service certifications may be preferred

While a Queue involves managing tasks or requests within a system, a Call Center Agent directly interacts with customers via phone. Both roles are essential in customer service operations but differ in daily responsibilities and skill requirements.

More about Queue jobs

What cities are hiring for Queue jobs?

Cities with the most Queue job openings:

What are the most commonly searched types of Queue jobs?

The most popular types of Queue jobs are:

What states have the most Queue jobs?

States with the most job openings for Queue jobs include:

What job categories do people searching Queue jobs look for?

The top searched job categories for Queue jobs are:

Queue jobs near you
Infographic showing various Queue job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.

Fraud Operations Specialist - Queue Manager (Fraud & Claims Operations) - Johnston, RI 02919

Amicis Global

Johnston, RI • On-site

$21 - $23/hr

Contractor

Re-posted yesterday

Job description

Job Title: Fraud Operations Specialist – Queue Manager (Fraud & Claims Operations)
Job Location: Johnston, RI 02919  (Flexible - works 4 days or less in the office)
Job Duration: 5-month contract with extension
 
Kindly send me your most updated resume
Position Summary:
  • The Queue Manager oversees daily fraud and claims inquiry queues to ensure timely, accurate, and efficient case handling.
  • This role monitors workflow, prepares and manages Salesforce cases, tracks inquiry completion, and produces operational reports to support performance management and decision-making.
  • The Queue Manager plays a critical role in maintaining service level standards and supporting overall fraud and claims operations.

Key Responsibilities:
  • Monitor and manage fraud and claims operations inquiry queues to ensure timely intake, assignment, and resolution of cases
  • Prepare, review, and maintain Salesforce cases related to fraud and claims inquiries
  • Track workflow progression and ensure inquiries are completed within established service level agreements (SLAs)
  • Identify queue trends, bottlenecks, and risks, escalating issues as appropriate
  • Generate and distribute daily, weekly, and monthly operational reports using Salesforce data
  • Ensure data accuracy and completeness within Salesforce to support reporting and audit readiness
  • Support fraud and claims operations through additional duties and projects as assigned
  • Collaborate with operations leaders and team members to improve queue performance and workflow efficiency

Required Skills & Qualifications:
  • Experience in fraud, claims, or financial services operations
  • Strong working knowledge of Salesforce case management and reporting
  • Ability to monitor multiple queues and prioritize work effectively in a fast-paced environment
  • Strong analytical skills with the ability to interpret and present operational data
  • High attention to detail and commitment to accuracy
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office tools (Excel, Outlook, PowerPoint)

Preferred Qualifications:
  • Prior experience managing or monitoring operational queues
  • Experience supporting reporting for operational performance or service level tracking
  • Familiarity with fraud and claims workflows in a banking or financial services environment