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Queue Coordinator Jobs (NOW HIRING)

O'Reilly Auto Parts

... Coordinator queue. The function of the RFC is to initiate, oversee, and execute facility ... maintenance routine break fix repairs in a cost effective and timely manner. Provides cost per ...

Northwoodspace

Production Coordinator

Torrance, CA · On-site

Own and maintain the production schedule and work queue for antenna system builds and subassemblies ... and manufacturing coordination within hardware manufacturing environments, with a strong ...

divvyDOSE

Patient Care Coordinator

New Hyde Park, NY · On-site

$18.50 - $24.50/hr

Patient Care Coordinator Optum NY/NJ, is seeking a Patient Care Coordinator to join our team in ... Consistently correct registration work queue errors * Confirms and schedule appointments

UnitedHealthcare

Patient Care Coordinator

New Hyde Park, NY · On-site

$18.50 - $24.50/hr

Patient Care Coordinator Optum NY/NJ, is seeking a Patient Care Coordinator to join our team in ... Consistently correct registration work queue errors * Confirms and schedule appointments

UMR

Patient Care Coordinator

New Hyde Park, NY · On-site

$18.50 - $24.50/hr

Patient Care Coordinator Optum NY/NJ, is seeking a Patient Care Coordinator to join our team in ... Consistently correct registration work queue errors * Confirms and schedule appointments

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How much do queue coordinator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for queue coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a Queue Coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a Queue Coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a Queue Coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.
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Queue Coordinator jobs near you

Nurse (RN) - Capacity Coordination Center

D-H Lebanon-MHMH

Lebanon, NH • On-site

$44.75 - $63/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Overview
Are you looking to advance your knowledge and skills? You will enhance your critical thinking while engaging with clinical professionals - as the command center - to support other member hospitals within the Dartmouth-Hitchcock Health system?
This is the opportunity for you !
Nurse, Capacity Coordination Center
1x12 hour shift p/week, D/N Rotation, regularly scheduled
As part of a multi-disciplinary team, applies the nursing process to develop a plan using telephone triage and review of the medical record for patients who require urgent/emergent DH consultation, outpatient procedure or transfer as well as transfers between levels of care during patients' inpatient hospitalization. Capacity Coordination Center Nurses are responsible for providing a high level of customer service in a high stress, fast paced environment while maintaining flexibility and the ability to adapt, improvise and problem solve in rapidly changing conditions.
Responsibilities
  • Obtains and documents relevant clinical data to individually assess the needs of each patient to ensure appropriate level of care and proper placement of patients.
  • Acts as a navigator for referring providers in identifying and accessing appropriate DHH services.
  • Manages and coordinates communications between referring and DH providers via telephone and electronic communication methods.
  • Identifies and facilitates patients for redirect and placement to DHH affiliates.
  • In collaboration with the On Call Medical Director determines appropriateness of requests for outside transfers, and identifies patients who are considered high priority such as EMTALA, active cancer care, dialysis, DH readmission, etc.
  • Obtains and communicates to DH providers, relevant medical records and images from referring providers.
  • Arranges and coordinates local, regional and international transfers to DH, for patients who require tertiary care or who have established care at DH. .
  • Works with medical staff to appropriately re-prioritize transfer queue.
  • Communicates and collaborates with DH medical staff to prioritize activities associated with accurate transfer timing, placement needs, and bed assignment. .
  • Coordinates and actively participates in daily capacity huddles with On-Call Medical Director, administration, and designated departmental charge nurses to develop relevant mitigation strategies that maximize safe patient intake and patient care resource needs.
  • Advocates on patient behalf in obtaining access to appropriate DHH services.
  • Directs, coordinates, and updates patient transfer queue.
  • Coordinates and assists in developing transportation plans for Neonatal, Pediatric, and Adult Critical Care patients.
  • Identifies and delegates appropriate tasks to assistive personnel/coordinators.
  • Develops and promotes long-term relationships with house supervisors, charge nurses, referring facilities and providers.
  • Determines and assigns accurate patient admission type following established guidelines and criteria.
  • Collaborates with other to maximize day to day patient and bed flow management. This includes, but is not limited to, preparing for critical care bed meetings, monitoring, interacting with, and ensuring accuracy of electronic patient placement systems data, providing back up for patient placement discussion and decisions.
  • Implements standardized and consistent patient placement processes across all areas of responsibility. Assigns locations/beds for stepdown and critical care patients. Arranges external, and facilitates internal transfers for stepdown and critical care patients.
  • Implements and communicates patient census procedures. Analyzes, synthesizes, and corrects census errors and act as a resource to ensure accurate census and patient charges.
  • Actively engages in the daily implementation of strategic goals. Engages with leadership to develop, maintain, and improve departmental policies, procedures, and workflows. Interprets and supports policies, procedures, and safety standards to facilitate daily operations.
  • Identifies and defines problem areas, making recommendations for improvement.
  • Perform other duties as required or assigned.

    • Qualifications
    • Graduate from an accredited Nursing Program required.
    • Bachelor of Science Degree in Nursing (BSN) is strongly preferred.
    • 3 years of Critical Care experience strongly preferred.
    • Leadership experience desirable.
    • Previous computer experience required (Word, Windows, and Excel).
    • Proven organizational and multi-tasking abilities along with strong customer service skills that include excellent phone etiquette.
    Required Licensure/Certifications
    - Licensed Registered Nurse with NH eligibility required. - Basic Life Support (BLS) required upon hire.
    • Area of Interest: Nursing
    • Pay Range: $44.75/Hr. - $63.00/Hr.
    • FTE/Hours per pay period: 0.30 - 12 hrs/per week
    • Shift: Rotating
    • Job ID: 39807

    Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
    Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Apply