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Ticket Manager Jobs (NOW HIRING)

AEG Presents

Ticket Service Representative

Ann Arbor, MI

$15.75 - $21.25/hr

Serve as the ticket manager for two or more Olympic Sports * Assist ticket managers with home/away athletic events to include working in a gameday capacity. * Work with various ticket managers to ...

AEG

Ticket Service Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Serve as the ticket manager for two or more Olympic Sports * Assist ticket managers with home/away athletic events to include working in a gameday capacity. * Work with various ticket managers to ...

titans

Manager, Ticket Operations

Nashville, TN

What you'll be doing The Tennessee Titans are seeking an experienced Ticket Operations Manager to lead box office operations at Nissan Stadium. Sitting at the intersection of technology, fan ...

Peraton

$112K - $179K/yr

Responsibilities Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network ...

AEG

Ticketing Manager

Kansas City, KS · On-site

Ticket Manager Reports to: President/GM Summary/Objective This person should be an outgoing, energetic, and creative sales professional who is a clear self-starter with strong sales and relationship ...

Peraton

Ticket Triage Manager

Montgomery, AL · On-site

$112K - $179K/yr

Responsibilities Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network ...

Peraton

$112K - $179K/yr

Responsibilities Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network ...

ASM Global

Ticket Seller

Fresno, CA · On-site

$16.90/hr

BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center.

AEG

Ticket Seller

Fresno, CA · On-site

$16.90/hr

BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center.

ASM Global

Ticket Seller

Rochester, MN

$14.06/hr

Box Office Manager FLSA STATUS: Hourly Hourly Wage: $14.06 Benefits Include: Paid sick time Job Summary : The primary responsibility of this position is to process single ticket sales for various ...

Airtron

Ticket Line Centralization Manager

Columbus, OH · On-site

The Ticket Line Centralization Manager provides oversight and management of the daily ticket-line function for the organization. Essential Duties/Responsibilities*: * Leads and develops the ticket ...

ASM Global

$16.90/hr

BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center.

San Jose Arena Management

Ticket Seller

San Jose, CA · On-site

$22.57/hr

Ticket Office Manager POSTING DATED: June 2026 Pay Range: The pay range for this role is $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position Overview Ticket Sellers are housed in our ...

New

ASM Global

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Box Office Manager FLSA STATUS : Part-Time, Non-Exempt Salary Range : $13.06 - $14.06 Benefits: Paid Sick Leave Job Summary : The primary responsibility of this position is to process single ticket ...

San Jose Arena Management

$22.57/hr

Ticket Office Manager POSTING DATED: June 2026 Pay Range: The pay range for this role is $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position Overview Ticket Sellers are housed in our ...

New

Livenation

Ticket Seller

Santa Ana, CA

Assisting Manager & Supervisor with internal Ticket Orders and Reports * Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service * Prompt, courteous ...

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Ticket Manager information

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How much do ticket manager jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for ticket manager in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What are Ticket Managers?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

How does a Ticket Manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.
More about Ticket Manager jobs
What cities are hiring for Ticket Manager jobs? Cities with the most Ticket Manager job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Manager jobs? States with the most job openings for Ticket Manager jobs include:
Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,618 per year, or $22.4 per hour.
Ticket Services Manager

Ticket Services Manager

Ruth Eckerd Hall

Clearwater, FL

Full-time

Posted 9 days ago

Job description

POSITION: Ticket Services Manager
STATUS: Full-Time/Exempt
DEPARTMENT: Ticket Office
REPORTS TO: Director of Ticketing amp; Sales
POSITION CONCEPT:
To serve the Mission, Vision and Values of REH, Inc by managing the daily operations of the Ticket Office including, but not limited to ticketing processes, financial controls, and support of membership and marketing objectives. Supervise Customer Service Representatives and Ticket Office Supervisors. Provide excellent customer service to all constituents – internal and external. Will be assigned to shifts at any of our venues, including Ruth Eckerd Hall, Bilheimer Capitol Theatre and The BayCare Sound.
ESSENTIAL FUNCTIONS:
  • Manage ticket office supervisors and customer service representatives – includes recruitment, training, development, scheduling and daily supervisory support.
  • Ensure adherence to department and organizational policies and standing operating procedures.
  • Ensure financial control and secure patron data and receipts; investigate and reconcile discrepancies.
  • Support accessibility and regulatory compliance.
  • Develop consistent adherence to customer service standards.
  • Analyze and resolve customer inquiries and complaints.
  • Serve as liaison to customer service representatives to disseminate information on promotions, on-sales, membership services, etc.
  • Prepare settlement reports and audits as required.
  • Implement incentive programs as defined or approved by senior leadership.
  • Provide support to ticketing operations as needed for inventory management.
  • Assist in formation of department budget and meet budget objectives.
  • Professionally represent Ruth Eckerd Hall at all times.
  • Attend various organizational meetings.
  • Assist upper management in development of efficient systems and data management.
  • All other duties as assigned.
Education/ Experiences:
  • Two years of college with concentration of business preferred. High school diploma or equivalent required.
  • Two years’ experience with computerized ticketing program required. Experience with Tessitura a plus.
  • Two years’ supervisory experience preferred.
  • Four years working in a customer service or public contact role.
Demonstrated Skills or Knowledge:
  • Ability to support a positive and collaborative work environment among Ticket Office staff, cross-functional departments, and patrons.
  • Basic cash management and bookkeeping skills.
  • Ability to teach Ticket Office procedures and customer service skills to others.
  • Ability to organize and coordinate people, projects and tasks.
  • Ability to analyze and quickly resolve customer problems, staff conflicts and operating problems.
  • Ability to anticipate problems or to identify them before significant impact on service delivery, expenses or revenues.
  • Demonstrated proficiency operating a PC required.
  • Demonstrated proficiency using Microsoft Word and Excel or equivalent strongly preferred.
  • Ability to multi-task and be successful in a high volume, fast paced environment.
Physical Demands:
  • Ability to lift and carry up to 25 lbs.
  • Ability to sit at a computer for an extended period.
  • Ability to stand at a Ticket Office window for an extended period.
  • Ability to operate computer, calculator, and other basic office machines.
  • Ability to work in various climates.
  • Ability to use telephone.
  • Ability to maintain good attendance is a condition of employment and a function of this position.
Other:
  • Ability to work nights and weekends.
  • Successful completion of a background check and drug screen.
Ruth Eckerd Hall is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our patrons and contributing to the financial success of the organization and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a human resources representative.

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