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Ticket Manager Jobs (NOW HIRING)

Vinik Sports Group

Responsible for ticket office opening and closing procedures * Provide allguestsa positive first impression by offering World-Class Plus Service * Greetguests in a polite, professional, and friendly ...

titans

Manager, Ticket Operations

Nashville, TN · On-site

What you'll be doing The Tennessee Titans are seeking an experienced Ticket Operations Manager to lead box office operations at Nissan Stadium. Sitting at the intersection of technology, fan ...

ASM Global

Ticket Seller

Fresno, CA · On-site

$16.90/hr

BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center.

ASM Global

$16.90/hr

BOX OFFICE MANAGER DEPARTMENT: BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has immediate openings for Part Time Ticket Sellers at Save Mart Center.

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How much do ticket manager jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for ticket manager in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What are Ticket Managers?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

How does a Ticket Manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.
More about Ticket Manager jobs
What cities are hiring for Ticket Manager jobs? Cities with the most Ticket Manager job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Manager jobs? States with the most job openings for Ticket Manager jobs include:
Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,618 per year, or $22.4 per hour.

Ticket Seller Supervisor

Vinik Sports Group

Part-time

Re-posted 8 days ago

Job description

Job Summary

Responsible for overseeing part-time window staff on event nights. Will occasionally berequiredtoassistwith the sale and distribution of event tickets. This position will cover a wider array of even types (Sports/Concerts/NCAA Events) across multiple venues. This role requires employees to learn and efficiently use VSG ticketing platforms as well as assist guests, Season Ticket Members, and staff withticketing-related items. This is a part-time opportunity.

Essential Duties and Responsibilities

  • Act as liaison between frontline window staff and full-time Ticket Operations staff

  • Independently and accurately troubleshoot and resolve guest issues

  • Responsible for ticket office opening and closing procedures

  • Provide allguestsa positive first impression by offering World-Class Plus Service

  • Greetguests in a polite, professional, and friendly manner

  • Courteous, helpful demeanor when answering phones

  • Maintain composure when interacting with all guests

  • Ensure guests' needs are met by providing accurate information regarding directions, arena information, event details, etc.

  • Facilitate ticket sales and distribution transactions

  • Obtain and use general knowledge of Ticketmaster ticketing system

  • Obtain general knowledge of ticket sellingplatformand mobile ticketplatform

  • Troubleshoot any ticketing matters

  • Assistguests in selecting seating for events

  • Accurately organize and distribute Will Call tickets to guests

  • Willingness toassistwith various Ticket Operations items and/or projects as necessary

  • Perform other related duties as assigned

Qualifications

  • Ticketing experience (Archtics, Host, TM1 Sales) preferred but notrequired

  • Minimum of one year of guest service experience

  • Comply withVSG company policy of background checks

  • Maintain an energetic, pleasant, and neat professional appearance

  • Must be polite, friendly andpossessexceptional customer relations skills

  • Punctual, dependable, and excellent work attendancerequired

  • Ability to relate with a diverse customer background

  • Adaptable to work independently or in a team environment

  • Ability to multitask and work well under pressure

  • Ability to work at various locations including but limited to: Benchmark International Arena, Yuengling Center, and Raymond James Stadium

Working Conditions

  • Must be able to stand onfeetforlong periodsof time, walk long distances and climb stairs.

  • Must be able to communicate clearly and concisely in the English language

  • Ability to work in areas that can become crowded with equipment and/or people

  • Ability to work comfortably around special effects including, but not limitedto:haze, strobe lights, lasers, etc.

  • Ability to work in loud environments

  • Ability to lift and carry up to 25lbs

  • Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times

  • Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays

  • Must be able to work in cold/hotindoorand outdoor temperatures

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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