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Ticket Operations Jobs (NOW HIRING)

AEG

Manager, Ticket Operations

MD · On-site

$60K - $70K/yr

The Washington Commanders are seeking a manager of ticket operations to join our ticketing department. This individual will work closely with the ticket sales, service, and premium teams, and report ...

AEG

Ticket Operations Coordinator

Tampa, FL · On-site

Ticket Operations Coordinator Organization: Tampa Bay Sun FC Reports To: Director of Revenue Classification: Part time, Hourly Job Summary The Ticket Operations Coordinator will support the day to ...

AEG

Ticket Operations Coordinator

Louisville, KY · On-site

$45K - $55K/yr

The Ticket Operations Coordinator is responsible for supporting all ticketing operations functions for Louisville City FC, Racing Louisville FC, and ticketed events at Lynn Family Stadium. This ...

AEG

Coordinator, Ticket Operations

Nashville, TN · On-site

The Ticket Operations Coordinator position will provide assistance to the Ticket Sales Department for Nashville SC. Primary responsibilities include but are not limited to event creation and ...

Nascar

Coordinator, Ticket Operations

Kansas City, KS · On-site

Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...

AEG

Coordinator, Ticket Operations

Kansas City, KS · On-site

Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...

AEG

Manager, Ticket Operations

Cleveland, OH · On-site

The Manager of Ticket Operations will work with the Vice President and Senior Director of Ticket Operations to oversee all aspects of ticket operations for events held at Rocket Arena. This includes ...

titans

Manager, Ticket Operations

Nashville, TN · On-site

What you'll be doing The Tennessee Titans are seeking an experienced Ticket Operations Manager to lead box office operations at Nissan Stadium. Sitting at the intersection of technology, fan ...

AEG

Director, Ticket Operations

Las Vegas, NV · On-site

Position: | Director, Ticket Operations Department: | Ticket Operations Reporting Manager: | Senior Director, Ticket & Premium Status: | Full-Time Classification: | Exempt Location: | Las Vegas, NV ...

AEG

Ticket Operations Internship

Loves Park, IL · On-site

$14.75 - $19.25/hr

The Rockford Rivets are actively seeking qualified individuals to join our team as Ticket Operations Interns for the upcoming season at Rivets Stadium. In this role, you will play a vital part in ...

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Ticket Operations information

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How much do ticket operations jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for ticket operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

More about Ticket Operations jobs
What cities are hiring for Ticket Operations jobs? Cities with the most Ticket Operations job openings:
What are the most commonly searched types of Ticket Operations jobs? The most popular types of Ticket Operations jobs are:
What states have the most Ticket Operations jobs? States with the most job openings for Ticket Operations jobs include:
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Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 3% Internship, 42% Full Time, 14% Part Time, 32% Contract, and 8% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Manager, Ticket Operations

AEG

MD • On-site

$60K - $70K/yr

Part-time

Posted 9 days ago

Job description

The Washington Commanders are seeking a manager of ticket operations to join our ticketing department. This individual will work closely with the ticket sales, service, and premium teams, and report directly to the director of ticket operations.
Overview
The manager of ticket operations will support the ticket operations and management for all Commanders football and live events, while representing the department across the organization.
Duties & Responsibilities
• Build events in the ticketing system, including seating manifests, price tables, special offers, holds / kills, presales, etc.
• Work closely with ticket sales, service, and premium teams to build packages, products, and processes that aid in reaching the revenue goals of the department
• Assist in financial reconciliation regarding daily reporting, monthly reporting, and event settlement
• Act as ticketing liaison between departments within the organization
• Assist the director in the hiring, direction, evaluation, and leadership of part-time staff and box office personnel
• Support ticket operations for all Commanders games and related events
Requirements
• 5+ years of experience with increasing ticket operations / box office experience; preferably with a professional sports team
• Experience managing inventory and pricing
• Experience managing full-time or part-time staff
• Ability to provide a high level of customer service to all customers, both internal and external
• Seat Geek Unify experience preferred
The qualified Individual personifies our values: CHARACTER, COMPETE, COLLABORATE, COURAGE, CREATIVE
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. Describe your ticket operations experience as it relates to the requirements of this position.
  2. Are you able to work evenings, holidays, and weekends?
  3. Are you able to work mornings, evenings, and weekends?
  4. Do you have Seat Geek/Unify Experience?
  5. If no, please describe equivalent ticketing system experience. If yes, to previous question please note N/A.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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