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Ticket Operations Jobs (NOW HIRING)

AEG

Ticket Operations Coordinator

Tampa, FL · On-site

Ticket Operations Coordinator Organization: Tampa Bay Sun FC Reports To: Director of Revenue Classification: Part time, Hourly Job Summary The Ticket Operations Coordinator will support the day to ...

AEG

Coordinator, Ticket Operations

Nashville, TN · On-site

The Ticket Operations Coordinator position will provide assistance to the Ticket Sales Department for Nashville SC. Primary responsibilities include but are not limited to event creation and ...

AEG

Coordinator, Ticket Operations

Pasco, WA · On-site

$17.20 - $19/hr

The Ticket Operations Coordinator will support the overall ticket operations function, assisting with event builds, ticket fulfillment, customer service, box office operations, and general day-to-day ...

AEG

Coordinator, Ticket Operations

Kansas City, KS · On-site

Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...

AEG

Coordinator, Ticket Operations

Manhattan, NY · On-site

$50K - $55K/yr

Ticket Operations/Business Intelligence LOCATION: Hybrid, New York, NY POSITION OVERVIEW: The Coordinator of Ticket Operations will assist with all aspects of ticketing and box office services. This ...

AEG

Manager, Ticket Ops

Riverdale Park, MD · On-site

$65K - $70K/yr

Manager, Ticket Operations The Washington Commanders are seeking a manager of ticket operations to join our ticketing department. This individual will work closely with the ticket sales and service ...

AEG

Ticket Operations Coordinator

Sacramento, CA · On-site

$19 - $23/hr

POSITION DESCRIPTION Sacramento Republic FC's Ticketing Department is seeking a full-time Ticket Operations Coordinator to support the day-to-day execution of ticket operations. With a range of ...

AEG

Manager, Ticket Operations

Papillion, NE · On-site

The Ticket Operations Manager will manage all aspects of ticket operations, ticket printing, ticket fulfillment, customer service, game day box office operations, event day box office operations ...

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How much do ticket operations jobs pay per hour?

As of May 30, 2026, the average hourly pay for ticket operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.
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Ticket Operations jobs near you
Coordinator, Ticket Operations

Coordinator, Ticket Operations

The National Association for Stock Car Auto Racing (NASCAR)

Kansas City, KS • On-site

Full-time

Posted 10 days ago

Job description

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
Coordinator, Ticket Operations
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer service initiatives, fulfillment needs, and special projects. This role is responsible for maintaining ticketing system accuracy, supporting event operations, driving process improvements, and delivering a seamless ticket-buying experience for customers across all events.
Key Responsibilities
  • Support Ticket Operations leadership and staff with daily functions, fulfillment needs, and special projects.
  • Identify opportunities to improve, streamline, and simplify ticket operations processes.
  • Assist with product training for the Consumer Services team and Sales Academy.
  • Provide support for special projects such as:
    • Venue reseating initiatives
    • Declined payment plans
    • Other department-wide operational projects
  • Audit event builds, ticket system updates, pricing changes, and financial controls on a daily basis.
  • Maintain ticket system price code management, including:
    • Adding new ticket products or offers
    • Updating pricing and package details
    • Setting access permissions for users and agencies
  • Oversee inventory management across all events, including daily ticket allocation reviews.
  • Manage and process all Corporate and Complimentary ticket accounts.
  • Oversee Ticketmaster Account Manager processes and account setup.
  • Monitor and respond to inquiries in the designated ticket operations inbox in a timely manner.
  • Ensure quality control of the online ticket-buying experience by:
    • Identifying and correcting broken links
    • Reviewing purchase flows for accuracy
    • Partnering with Marketing to maintain current offers and messaging
  • Support all event weekend ticket operations needs, including:
    • Event staffing coordination
    • Ticket issue resolution and customer service
    • Daily sales reconciliation
    • Final event reporting
  • Where applicable, assist with hiring, scheduling, and supervision of temporary event staff.
  • Assist in the development and implementation of operational efficiencies within Ticket Operations.
  • Additional duties as assigned.

Qualifications
  • High school diploma or GED required; equivalent combination of education and experience considered.
  • Experience with ticketing software such as Ticketmaster preferred.
  • Previous box office, ticketing, or live event operations experience preferred.
  • Strong project management skills with the ability to move initiatives from concept through execution.
  • Proficiency in Microsoft Office, particularly Microsoft Excel.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to prioritize multiple deadlines.
  • Self-motivated with the ability to work independently and with minimal supervision.
  • Familiarity with the sport of NASCAR is a plus.

Apply Now!
Learn more about this role and our team by applying at www.careers.nascar.com for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.
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