ZipRecruiter

Log In

1

Ticket Operations Coordinator Jobs (NOW HIRING)

Nascar

Coordinator, Ticket Operations

Kansas City, KS · On-site

Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...

Los Angeles Rams

Ticket Ops Coordinator

Los Angeles, CA · On-site

$24.04/hr

The Los Angeles Rams Ticket Operations Coordinator must be a professional, team-oriented individual willing and able to immediately contribute to the goals of the Ticket Office Department. Must ...

NCSU

Ticket Office Operations Assistant

Raleigh, NC · On-site

Ticket operations include the following sports: football, men's and women's basketball, volleyball ... Work schedules are flexible and can be coordinated with the part-time employee supervisor. Is Time ...

New York Racing Association

$84K - $97K/yr

Coordinates with IT and Event Operations teams to ensure all systems are tested, functional and optimized for peak performance. Manages a team of full-time and seasonal Ticket Operations staff ...

next page

Showing results 1-20

All JobsTicket Operations JobsTicket Operations Coordinator Jobs

Ticket Operations Coordinator information

See salary details

$13

$24

$37

How much do ticket operations coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ticket operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Coordinator, and why are they important?

To thrive as a Ticket Operations Coordinator, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing software platforms such as Ticketmaster, Paciolan, or AudienceView, as well as familiarity with CRM systems, is typically required. Exceptional customer service, problem-solving abilities, and effective communication are crucial soft skills for this role. These abilities ensure efficient ticket distribution, positive patron experiences, and the smooth execution of events.

What does a Ticket Operations Coordinator do?

A Ticket Operations Coordinator manages the ticketing processes for events, such as concerts, sports games, or theater productions. Their responsibilities include overseeing ticket sales, coordinating with vendors, managing seating assignments, troubleshooting ticketing issues, and ensuring a smooth customer experience. They also work closely with event organizers and box office staff to ensure all ticketing logistics are handled efficiently and accurately. Attention to detail and strong organizational skills are important in this role.

How does a Ticket Operations Coordinator typically collaborate with other departments during major events?

A Ticket Operations Coordinator works closely with departments such as sales, marketing, event management, and customer service to ensure a seamless ticketing experience during major events. They coordinate ticket allocations, manage access controls, and communicate ticketing updates or issues to relevant teams. Effective collaboration is essential, especially when troubleshooting ticketing problems or accommodating last-minute changes, ensuring both staff and attendees have a smooth experience.

What is the difference between Ticket Operations Coordinator vs Ticketing Specialist?

AspectTicket Operations CoordinatorTicketing Specialist
ResponsibilitiesOversees ticketing processes, manages ticket inventory, ensures smooth operationsHandles ticket sales, customer inquiries, and ticket distribution
Required SkillsOrganizational skills, knowledge of ticketing systems, communication skillsCustomer service, sales skills, familiarity with ticketing platforms
Work EnvironmentEvent venues, ticketing offices, or online platformsBox offices, customer service centers, online sales channels
Common UsageUsed by organizations managing large-scale events or venuesUsed by ticketing agencies, box offices, and event organizers

The main difference is that Ticket Operations Coordinators focus on managing the overall ticketing process and operations, ensuring efficiency and accuracy, while Ticketing Specialists primarily handle sales and customer interactions. Both roles require knowledge of ticketing systems and excellent communication skills, but their focus areas differ within the ticketing workflow.

More about Ticket Operations Coordinator jobs
What cities are hiring for Ticket Operations Coordinator jobs? Cities with the most Ticket Operations Coordinator job openings:
What are the most commonly searched types of Ticket Operations jobs? The most popular types of Ticket Operations jobs are:
What states have the most Ticket Operations Coordinator jobs? States with the most job openings for Ticket Operations Coordinator jobs include:
What job categories do people searching Ticket Operations Coordinator jobs look for? The top searched job categories for Ticket Operations Coordinator jobs are:
Ticket Operations Coordinator jobs near you
Infographic showing various Ticket Operations Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.

Coordinator - Ticket Operations - CLTFC

Tepper Sports & Entertainment

Charlotte, NC • On-site

Full-time

Posted 27 days ago

Job description

Position: Ticket Operations Coordinator
Department: Ticket Operations
Reporting Relationship: Reports to the Ticket Operations Manager
Status: Full-Time (Exempt)
About Charlotte FC
Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club's mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit CharlotteFootballClub.com.
Summary
The Ticket Operations Coordinator position is primarily responsible for assisting in the management of the Charlotte FC ticketing system and assisting with the oversight of the box office on a daily and event day basis. The ideal candidate has proven experience in ticket operations and a strong desire to provide the very best customer service.
Primary Responsibilities
  • Assist in creating manifests, events, plans and price codes for all Bank of America Stadium events.
  • Provides support to the Ticket Sales Department by maintaining accurate seat inventory, accurate pricing information and ensuring that the completion of new season ticket sales is done in a timely manner.
  • Ensures that all seasons, individual event, and group tickets are paid in full and fulfilled accurately and in a timely manner.
  • Serves as lead in the recruitment of all Ticket Operations game day staff.
  • Assist with all functions of the Ticket Office including, but not limited to, ticket sales, phone calls, written correspondence and programs, etc.
  • Serve as liaison for special event promoters for the Ticket Operations Department.
  • Become familiar with the Ticketmaster system including customer service to season ticket accounts, as well as selling single game tickets.
  • Administrative duties including filing, answering phones, and providing support to the Ticketing department.
  • Other duties as assigned by the Director and/or Manager of Ticket Operations.

Minimum Qualifications
  • Bachelor's degree
  • At least 2 years of ticket operations experience
  • Experience in building events, plans and price codes on Ticketmaster
  • Must be flexible to work evenings and/or weekends and all Charlotte FC and Stadium events, including events held on weekends, nights, and holidays
  • Must pass pre-employment screens

Preferred Qualifications
  • Preferred experience with Archtics, TM Host ticketing systems, TM Painter, as well as the TMone online portal.

Essential Functions
  • Strength in teamwork, professionalism, and time management
  • Must possess excellent oral, written, organizational and proofreading skills
  • Must, at all times, display the character and values of the Tepper Sports and Entertainment brand
  • Must be detail-oriented and must be able to multi-task while managing time successfully
  • Works well under pressure and flexible when necessary
  • Must be able to handle confidential, privileged, and/or sensitive information with carefully and with sensitivity
  • Ability to collaborate with cross-functional teams to achieve desired outcome
  • Self-starter with a hands-on approach, good instincts for prioritization and the ability to work under a high-pressure, fast-paced environment

Physical Requirements
  • Standing for extended periods of time
  • Sitting and working at desk on a computer
  • Walking throughout the stadium which may include stairs
  • Lift at least 30 pounds

Work Environment
  • This job operates mostly in an office environment and outside in a stadium facility at times which may include inclement weather conditions.

Charlotte FC is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Apply