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Ticket Operations Coordinator Jobs in Indiana (NOW HIRING)

AllSTEM Connections

Training Associate

Indianapolis, IN · On-site

$62K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Ticket Governance: Serve as the primary operational point of contact between internal Learning Strategists and our external administrative learning services provider. • Service Request Coordination:

ShipCalm

eCommerce Operations Manager

Plainfield, IN · On-site +1

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ticket volume, operational breakdowns). * Attends and actively participates in L10 meetings ... Coordinates cross-functional efforts to resolve customer issues, ensures clear ownership, timelines ...

ShipCalm

eCommerce Operations Manager

Plainfield, IN · On-site

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ticket volume, operational breakdowns). * Attends and actively participates in L10 meetings ... Coordinates cross-functional efforts to resolve customer issues, ensures clear ownership, timelines ...

Ship Calm LLC

eCommerce Operations Manager

Plainfield, IN · On-site

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ticket volume, operational breakdowns). * Attends and actively participates in L10 meetings ... Coordinates cross-functional efforts to resolve customer issues, ensures clear ownership, timelines ...

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

... coordination with the Information Technology and Data Management teams, to address the Business ... Knowledge of customer service and service ticket management methodologies. * Excellent written ...

DPDHL

Systems Coordinator

Mooresville, IN · On-site

$22.45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... or ticket/incident support position. Be part of the world's largest logistics company!DHL Supply ... Responsible for operational system integrity, including setup and control. * Facilitate site(s ...

DHL

Systems Coordinator

Mooresville, IN · On-site

$22.45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... ticket/incident support position. Be part of the world's largest logistics company! DHL Supply ... Responsible for operational system integrity, including setup and control. * Facilitate site(s ...

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All JobsTicket Operations JobsTicket Operations Coordinator JobsTicket Operations Coordinator Jobs in Indiana

Ticket Operations Coordinator information

See Indiana salary details

$13

$23

$36

How much do ticket operations coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ticket operations coordinator in Indiana is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.54 per hour, depending on experience, location, and employer.

What does a ticket operations coordinator do?

A Ticket Operations Coordinator manages the ticketing processes for events, such as concerts, sports games, or theater productions. Their responsibilities include overseeing ticket sales, coordinating with vendors, managing seating assignments, troubleshooting ticketing issues, and ensuring a smooth customer experience. They also work closely with event organizers and box office staff to ensure all ticketing logistics are handled efficiently and accurately. Attention to detail and strong organizational skills are important in this role.

What skills and qualifications are needed to thrive as a ticket operations coordinator?

To thrive as a Ticket Operations Coordinator, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing software platforms such as Ticketmaster, Paciolan, or AudienceView, as well as familiarity with CRM systems, is typically required. Exceptional customer service, problem-solving abilities, and effective communication are crucial soft skills for this role. These abilities ensure efficient ticket distribution, positive patron experiences, and the smooth execution of events.

How does a ticket operations coordinator typically collaborate with other departments during major events?

A Ticket Operations Coordinator works closely with departments such as sales, marketing, event management, and customer service to ensure a seamless ticketing experience during major events. They coordinate ticket allocations, manage access controls, and communicate ticketing updates or issues to relevant teams. Effective collaboration is essential, especially when troubleshooting ticketing problems or accommodating last-minute changes, ensuring both staff and attendees have a smooth experience.

What is the difference between Ticket Operations Coordinator vs Ticketing Specialist?

AspectTicket Operations CoordinatorTicketing Specialist
ResponsibilitiesOversees ticketing processes, manages ticket inventory, ensures smooth operationsHandles ticket sales, customer inquiries, and ticket distribution
Required SkillsOrganizational skills, knowledge of ticketing systems, communication skillsCustomer service, sales skills, familiarity with ticketing platforms
Work EnvironmentEvent venues, ticketing offices, or online platformsBox offices, customer service centers, online sales channels
Common UsageUsed by organizations managing large-scale events or venuesUsed by ticketing agencies, box offices, and event organizers

The main difference is that Ticket Operations Coordinators focus on managing the overall ticketing process and operations, ensuring efficiency and accuracy, while Ticketing Specialists primarily handle sales and customer interactions. Both roles require knowledge of ticketing systems and excellent communication skills, but their focus areas differ within the ticketing workflow.

What are the most commonly searched types of Ticket Operations jobs in Indiana?

The most popular types of Ticket Operations jobs in Indiana are:

What are popular job titles related to Ticket Operations Coordinator jobs in Indiana?

For Ticket Operations Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Coordinator jobs in Indiana look for?

The top searched job categories for Ticket Operations Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Ticket Operations Coordinator jobs?

Cities in Indiana with the most Ticket Operations Coordinator job openings:

Ticket Operations Coordinator jobs near you
Infographic showing various Ticket Operations Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,016 per year, or $23.6 per hour.

Ticketing Systems and Technology Coordinator

Indianapolis Colts

Indianapolis, IN • On-site

Full-time

Posted 22 days ago

Job description

The Indianapolis Colts are seeking a Ticketing Systems and Technology Coordinator to serve as the department's primary technical administrator and operational support leader responsible for ticketing systems administration, event configuration, fulfillment execution, inventory maintenance, reporting support, compliance administration, and ticketing technology implementation.
This position serves as the subject matter expert for all ticketing platforms and plays a critical role in supporting future ticketing technology initiatives, integrations, and platform migration projects.
HIRING MANAGER
Senior. Director, Ticket Operations and Systems
DIRECT REPORTS
N/A
RESPONSIBILITIES
Ticketing Systems Administration
  • Administer Ticketmaster/SeatGeek and related ticketing technologies.
  • Configure events, products, price codes, offers, and inventory structures.
  • Maintain user permissions, system settings, and ticketing configurations.
  • Troubleshoot ticketing platform issues and coordinate resolutions.

Event Builds & Inventory Support
  • Build and maintain ticketed events across all products.
  • Support season ticket, premium, group sales, parking, and special event inventory.
  • Process inventory adjustments, relocations, holds, kills, and account maintenance.
  • Ensure inventory accuracy and system integrity.

Fulfillment & Operational Support
  • Execute ticket fulfillment and distribution processes.
  • Support Membership Services, Premium Sales & Service, Ticket Sales, Marketing, and Partnerships.
  • Process ticket requests and operational support needs.
  • Assist with gameday ticketing operations and event execution.

Reporting & Compliance Administration
  • Coordinate ticketing reporting requirements.
  • Support league reporting and compliance initiatives.
  • Manage ticketing workflows and operational tracking.
  • Maintain documentation and audit support materials.

Technology & Innovation Support
  • Support ticketing platform upgrades and enhancements.
  • Participate in user acceptance testing and implementation projects.
  • Assist with future ticketing platform migration initiatives.
  • Develop training documentation and system process guides.

Secondary Ticketing & Special Programs
  • Support broker program administration.
  • Assist with inventory and pricing updates.
  • Support secondary ticketing initiatives and operational execution.

Hardware & Technology Support
  • Manage ticketing hardware inventory.
  • Support scanners, mobile devices, printers, and related ticketing equipment.
  • Coordinate deployment, maintenance, and replacement activities.

SUCCESS MEASURES
  • Event build accuracy
  • Ticket fulfillment accuracy
  • System configuration accuracy
  • Operational turnaround times
  • Reporting accuracy
  • Platform adoption support
  • Stakeholder satisfaction

QUALIFICATIONS
  • 3-5 years of ticketing operations experience.
  • Strong Ticketmaster/Archtics experience preferred.
  • Experience with event builds, inventory administration, and ticket fulfillment.
  • Strong technical aptitude and troubleshooting skills.
  • Experience supporting software implementations or system upgrades preferred.
  • Excellent organizational and project management skills.

Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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