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Ticket Operations Manager Jobs in Indiana (NOW HIRING)

Operations: * Demonstrates high standards in customer service ... Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail ...

Operations: * Demonstrates high standards in customer service ... Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail ...

Direct daily IT operations, including ticket management, escalation processes, and workflowprioritization-particularly for production-critical issues. Establish andmonitorservice level agreements ...

New

Direct daily IT operations, including ticket management, escalation processes, and workflow prioritization-particularly for production-critical issues. ? Establish and monitor service level ...

New

Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager ... as ticket average and order frequency. Seek additional sales through traditional and non ...

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes ... as ticket average and order frequency. Seek additional sales through traditional and non ...

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Ticket Operations Manager information

See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do ticket operations manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for ticket operations manager in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Indiana? The most popular types of Ticket Operations jobs in Indiana are:
What are popular job titles related to Ticket Operations Manager jobs in Indiana? For Ticket Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Indiana look for? The top searched job categories for Ticket Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Ticket Operations Manager jobs? Cities in Indiana with the most Ticket Operations Manager job openings:
Infographic showing various Ticket Operations Manager job openings in Indiana as of June 2026, with employment types broken down into 17% Full Time, and 83% Part Time. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $60,383 per year, or $29 per hour.

Operations Manager

FACE FOUNDRIÉ

Indianapolis, IN • On-site

Full-time

Posted 3 days ago


Job description

About FACE FOUNDRIÉ:

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Job Description:

Operations:

  • Demonstrates high standards in customer service

  • Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail revenue

  • Identifies opportunities for growth such as, staffing, scheduling and coaching

  • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.

  • Conduct regular performance reviews and provide constructive feedback to enhance team performance.

  • Create and maintain staff schedules to ensure adequate coverage during peak hours.

  • Responsible for store's inventory

  • Helps forecast sales, growth trajectories and expansion plans.

Financial Management

  • Collaborate with the store owner to develop and manage the salon budget.

  • Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.

  • Implement strategies to achieve sales targets and profitability goals.

Client Services

  • Oversee the delivery of high-quality services and ensure client satisfaction.

  • Address client issues and concerns, providing resolutions in a timely and professional manner.

  • Maintain a positive and welcoming environment for clients and staff.

Training and Hiring:

  • Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team

  • Responsible for identifying the professional development needed for each staff member

  • Ensures all technical service and product trainings are attended

  • Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.

Marketing:

  • Work with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones.

  • Coordinate and promote special events, promotions, and collaborations to increase store visibility.

  • Assist with Social Media

  • Assist in requesting marketing materials from corporate via internal portal

  • Join regular calls with owner and corporate to ensure consistency across the system

Job Types: Full-time

Availability: Some Nights and Weekends are required

Experience: One year of Salon Manager experience is preferred