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Ticket Operations Associate Jobs in Indiana (NOW HIRING)

FeverUp

Account Development Associate

Indianapolis, IN

$65K/yr

... Operations to scale B2B experiences smoothly and at a global level. Join us if you are excited ... Manage and close group ticket sales opportunities, leading the full sales cycle from qualification ...

FeverUp

Account Development Associate

Indianapolis, IN · On-site

$65K/yr

... Operations to scale B2B experiences smoothly and at a global level. Join us if you are excited ... Manage and close group ticket sales opportunities, leading the full sales cycle from qualification ...

MD Logistics

Warehouse Associate

Plainfield, IN · On-site

$15.75 - $18.75/hr

Production tasks include material handling, machine operation, utilizing the RF Units, labeling ... Shipping: • Prepare orders for shipment in accordance with the pick ticket and customer ...

MD Logistics Inc

Warehouse Associate

Plainfield, IN · On-site

$15 - $17/hr

Production tasks include material handling, machine operation, utilizing the RF Units, labeling ... Shipping: · Prepare orders for shipment in accordance with the pick ticket and customer ...

Adecco

Warehouse Associate

Elkhart, IN · On-site

$15 - $16/hr

... ticket. • Maintain appropriate forms pending return of material. • Inspect condition of ... warehouse operations. • Record verbal/written complaints from customers concerning ...

AllSTEM Connections

Training Associate

Indianapolis, IN · On-site

$62K - $79K/yr

External Vendor Liaison & SLA Tracking • Ticket Governance: Serve as the primary operational point of contact between internal Learning Strategists and our external administrative learning services ...

Essilor

Associate Technician

Indianapolis, IN

GENERAL FUNCTION The Associate Technician is responsible for the set-up, operation, and basic ... Interpretation of Rx work ticket * Perform production operations on specified equipment in ...

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Ticket Operations Associate information

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Indiana? The most popular types of Ticket Operations jobs in Indiana are:
What are popular job titles related to Ticket Operations Associate jobs in Indiana? For Ticket Operations Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Indiana look for? The top searched job categories for Ticket Operations Associate jobs in Indiana are:
What cities in Indiana are hiring for Ticket Operations Associate jobs? Cities in Indiana with the most Ticket Operations Associate job openings:
Ticket Operations Associate jobs near you

Fan Relations & Development Associate (Purdue University)

Playy Sports

West Lafayette, IN • On-site

$38K - $48K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

 FAN RELATIONS AND DEVELOPMENT ASSOCIATE (PURDUE UNIVERSITY)

West Lafayette, IN

On-Site

THE RUNDOWN

Playfly Sports is looking for a Fan Relations and Development Associate to join our team at Purdue Athletics! The Fan Relationship and Development Associate will perform outbound sales calls as well as assist in the strategizing of development activities to increase donations to the athletic department. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours. Day-to-day leadership and mentoring of this position will be provided by Playfly Aspire Leadership, and Associate will receive the tools, programs, and systems necessary to "BE GREAT." This role plays an important role in all fundraising and donations activities including outreach, phone calls, emails, activities, and special events.

WHAT YOU'LL ACCOMPLISH

Coordinate the acquisition, advancement and retention of athletic club members by working with the marketing team to develop and produce solicitations, renewals, and marketing materials

Create, plan, and manage innovative annual giving initiatives and programs to drive annual giving growth in both members and cash donations

Advise prospective donors on possible capital gift programs

Build and manage portfolio of advancement prospects

Provide customer service/support and membership assistance to donors over the phone, via email, and at athletic and athletic club events

Make phone calls to donors and prospects to secure donations

Utilize game days to visit and advance donor/prospect support of university athletics

Represent athletic club at on and off campus events to increase donations and members

Work at athletic events representing ticket operations

Perform outbound calls and service inbound calls for the athletics department for all ticketed sports

Act as the principal liaison of Playfly Ticketing Team with the athletic department

Assist with hiring team members with diversity of age, race and ethnicity, gender, experiences, thinking styles, perspectives etc

Develop, present and communicate ticket sales strategies, procedures and processes

Create, plan and manage donor and ticket programs throughout the year

Communicate and implement special ticket plans, projects, promotions and programs

Lead Raise Your Game training sessions

Attend athletic meetings to represent the sales team

Other job-related duties as assigned

WHAT YOU'LL BRING

1-2 years sports ticket sales experience

1 year of fundraising experience

Bachelor's degree is preferred but not required

Previous experience in related and progressively more responsible or expansive work experience in athletics and/or professional and higher education fund-raising, or related field

Strong work ethic and ability to use creativity when solving problems

Ability to encourage collaboration, flexibility, equity and inclusion that enables team members to contribute to their full potential, feel valued, and supported

An established, aggressive, and successful salesperson with proven self-motivational skills

Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented

Experience with Paciolan and Salesforce ticketing Software or similar product preferred but not required

Knowledge of laws, practices, and philosophy of charitable giving

Excellent communication, presentation and listening skills. Communicate equally well with executives, staff and fans at all levels and be comfortable in a very close supervisory and intense training environment

Ability to work well with others and comfortable taking initiative

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

Ability to travel to meet prospective donors

The work is typically performed in an adequately lighted and climate-controlled office environment

The work is sedentary in nature

Walking, standing, bending and carrying of light office items is required

May require occasional travel

Apply