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Ticket Operations Associate Jobs in Indiana (NOW HIRING)

MD Logistics

Warehouse Associate

Plainfield, IN · On-site

$15.75 - $18.75/hr

Production tasks include material handling, machine operation, utilizing the RF Units, labeling ... Shipping: • Prepare orders for shipment in accordance with the pick ticket and customer ...

MD Logistics Inc

Warehouse Associate

Plainfield, IN · On-site

$15 - $17/hr

Production tasks include material handling, machine operation, utilizing the RF Units, labeling ... Shipping: · Prepare orders for shipment in accordance with the pick ticket and customer ...

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site

$40K - $52K/yr

... the ticket * Someone who wants to learn the ins and outs of credit union software and grow a ... lending operations * Associate's degree or higher in Business or Computer Science * Technical ...

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site

$40K - $52K/yr

... the ticket * Someone who wants to learn the ins and outs of credit union software and grow a ... lending operations * Associate's degree or higher in Business or Computer Science * Technical ...

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site

$40K - $52K/yr

... the ticket * Someone who wants to learn the ins and outs of credit union software and grow a ... lending operations * Associate's degree or higher in Business or Computer Science * Technical ...

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site +1

$40K - $52K/yr

... the ticket * Someone who wants to learn the ins and outs of credit union software and grow a ... lending operations * Associate's degree or higher in Business or Computer Science * Technical ...

Adecco

Warehouse Associate

Elkhart, IN

$15 - $16/hr

Prepare local delivery records and complete applicable blocks on the pick ticket. * Maintain ... for warehouse operations. * Record verbal/written complaints from customers concerning ...

Adecco US, Inc.

Warehouse Associate

Elkhart, IN · On-site

$15 - $16/hr

... ticket. • Maintain appropriate forms pending return of material. • Inspect condition of ... warehouse operations. • Record verbal/written complaints from customers concerning ...

Saicon Consultants Inc

Be Seen First

Warehouse Associate

Indianapolis, IN · On-site

$19/hr

Match batch ticket on screen to order and balance sleeve and bulk inventory * Respond to equipment alert messages to resolve any errors * Safe operation of a forklift including elevated heights upon ...

New

AllSTEM Connections

Training Associate

Indianapolis, IN · On-site

$62K - $79K/yr

External Vendor Liaison & SLA Tracking • Ticket Governance: Serve as the primary operational point of contact between internal Learning Strategists and our external administrative learning services ...

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Ticket Operations Associate information

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Indiana?

The most popular types of Ticket Operations jobs in Indiana are:

What are popular job titles related to Ticket Operations Associate jobs in Indiana?

For Ticket Operations Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Associate jobs in Indiana look for?

The top searched job categories for Ticket Operations Associate jobs in Indiana are:

What cities in Indiana are hiring for Ticket Operations Associate jobs?

Cities in Indiana with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you

Information Security Operations Lead/Manager

Envista

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Envista Holdings rating

8.7

Company rating: 8.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

enVista is the leading supply chain and enterprise consulting firm and the premier provider of supply chain technology & strategy services, material handling automation & robotics, Microsoft solutions and IT managed services. With 20+ years of unmatched domain expertise, enVista serves thousands of leading brands. enVista's unique ability to consult, implement and operate across supply chain, IT and enterprise technology solutions allows companies to leverage enVista as a trusted advisor across their enterprises.
Our associates are on the front lines of commerce, supply chain and technology - developing innovative solutions that improve profitability, reduce waste and positively impact the world. Through onboarding and training, employee awards & recognition, volunteer committees & affinity groups and mentoring, enVista hires and grows top talent. Together, we work, grow and lead our market as a high-impact organization.
enVista is seeking an Information Security Operations Lead or Information Security Operations Manager. This position will play a key role in the growth of enVista's Information Security team. The successful candidate will be responsible for day-to-day operation of enVista's Information Security tools and technologies. At the Manager level, the successful candidate will also have people leadership responsibilities and oversee initiatives to formalize security operations practices and drive efficiency through automation.
The successful candidate will be comfortable with daily hands-on engagement with enVista's security tools and processes while collaborating closely with enVista's Infrastructure and Modern Workplace teams. The successful candidate will work across all levels of the organization and with enVista's customers to encourage a secure culture and drive optimal cybersecurity outcomes. At the Manager level the candidate will lead, develop, and mentor a small team of Security Analysts. The ideal candidate for the role should have a strong background in SIEM/SOAR operations, incident response, and solid interpersonal skills.
This is more than just a cybersecurity role, it's an opportunity to be a thought leader and change-maker at a pivotal time in enVista's journey. We are investing in our people, systems, and future, and we're looking for bold innovators who want to build with us.
Why enVista?
Our associates are at the forefront of commerce, supply chain, and technology-developing smart, sustainable solutions that improve profitability and positively impact the world. We support our people with comprehensive onboarding and training, award and recognition programs, volunteer and affinity groups, and a strong mentoring culture. We're committed to growing top talent-and giving them the tools to thrive.
If you're ready to step into a high-impact role with a company that's growing, innovating, and leading the market, this is your moment.
Apply today and be part of enVista's next chapter.
What you will do:
  • Responsible for day-to-day coordination of Security Operations activities including ticket and request handling, incident triage, escalation, containment and remediation
  • Ensure all requests are tracked and handled with the corresponding level of urgency
  • Accept and resolve the most complex security incidents that cannot be resolved by the IT Operations Team or less experienced Security Analysts
  • Lead incident response investigations, coordinate response activities, and update leaders while maintaining confidentiality
  • Oversee the daily configuration and maintenance of core security tools including EDR, NDR, email security solutions, and SIEMs
  • Respond to requests for investigations including eDiscovery requests and configuring records retention
  • Establish and document repeatable security operations processes and procedures and ensure they are followed by the Information Security Team
  • Implement automation for repetitive security response and maintenance activities
  • Support associated security activities including security engineering, threat hunting, vulnerability management, penetration tests, and GRC processes
  • Participate in the process to on-board new clients to enVista's managed security services
  • Frequent interface with vendors and service providers to ensure timely response to support requests and adherence to Service Level Agreements (SLAs)
  • Coordination of industry information sharing organization relationships
  • Development of Security Operations metrics and reporting to management
  • Lead, mentor, and develop a team of Security Analysts with an aim to scale-up in the future (Manager)
  • Temporarily lead the Information Security team in the Director's absence (Manager)
  • Periodic travel to client sites, conferences, or industry events (Up to 20%)

What you will bring:
  • Bachelor's degree in Computer Science, Management Information Systems, Information Security, Cybersecurity, or a related field. A combination of equivalent experience and certifications will also be considered.
  • 7 - 10+ years leading or working in a Security Operations Center or Incident Response Team (Manager)
  • 5 - 7 years working in a Security Operations Center or Incident Response Team (Lead)
  • Bachelor's degree in Computer Science, Management Information Systems, Information Security, Cybersecurity, or a related field. A combination of equivalent experience and certifications will also be considered.
  • At least one of the following certifications: Certified Information Systems Security Professional (CISSP), GIAC Security Operations Manager (GSOM), GIAC Certified Incident Handler (GCIH), Certified Information Security Manager (CISM), or Offensive Security Certified Professional (OSCP)
  • Experience leading information security incident response
  • Previous experience in implementing documented repeatable security operations processes
  • Experience working with Endpoint Detection and Response (EDR) toolsets, Managed Detection and Response (MDR) service providers, email security solutions, SOARs, and SIEMs
  • Experience with eDiscovery and information protection toolsets (e.g. Microsoft Purview)
  • General understanding of security technologies including vulnerability management solutions, firewalls, IDS/IPS, CASB, NAC, DLP, VPN's, SSE, endpoint management solutions, Privileged Access Management (PAM) solutions, and general network/security concepts
  • Experience with security automation technologies and scripting languages (Python, JSON, YARA, TAXI/STIX, etc.)
  • Prior experience working with Microsoft technologies including Active Directory (AD), Azure, Defender, EntraID, Intune, Purview, and Sentinel
  • Familiarity with other security and technology platforms including Okta, CISCO DUO, AWS, and GCP
  • Exposure to control and security frameworks, particularly the AICPA Trust Service Criteria (SOC2), ISO 27001, NIST CSF, and HIPPA/HITECH/HITRUST
  • Proficient with Microsoft Office Suite and Office365 (i.e., Teams, SharePoint)
  • Experience within a Managed Security Service Provider (MSSP) environment
  • Ability to communicate and drive for optimal security outcomes across all levels of the organization and engage with current and prospective clients
  • Excellent verbal and written communication skills
  • Remain current with emerging cyber security threats and advise relevant stakeholders on the appropriate course of action
  • This position will be manager of people
  • The successful candidate will be required to be present, in-person, Monday - Thursday in enVista's Carmel, Indiana office

Benefits of Joining enVista:
  • Competitive Compensation & Bonuses
  • Medical, Dental & Vision Insurance
  • Paid Time Off, Holidays & Volunteer Days
  • Life Insurance, Short/Long Term Disability
  • Paid Sabbatical Program
  • 401k with Company Matching
  • Flexible Work Opportunities
  • Paid Sabbatical After Seven Years of Service
  • Employee Referral Bonus

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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