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Travel Operations Manager Jobs in Indiana (NOW HIRING)

No matter whether a guest arrives weary from their travels or excited for a vacation, as an Operations Manager, you and your team know what to do to make them feel at home. They will appreciate the ...

No matter whether a guest arrives weary from their travels or excited for a vacation, as an Operations Manager, you and your team know what to do to make them feel at home. They will appreciate the ...

No matter whether a guest arrives weary from their travels or excited for a vacation, as an Operations Manager, you and your team know what to do to make them feel at home. They will appreciate the ...

No matter whether a guest arrives weary from their travels or excited for a vacation, as an Operations Manager, you and your team know what to do to make them feel at home. They will appreciate the ...

... to the day-to-day operations of the facility including the overseeing and management of the ... Travel Requirements * This position is expected to travel approximately 25% or less. * A passport ...

... to the day-to-day operations of the facility including the overseeing and management of the ... Travel Requirements * This position is expected to travel approximately 25% or less. * A passport ...

... to the day-to-day operations of the facility including the overseeing and management of the ... Travel Requirements * This position is expected to travel approximately 25% or less. * A passport ...

... to the day-to-day operations of the facility including the overseeing and management of the ... Travel Requirements * This position is expected to travel approximately 25% or less. * A passport ...

The Operations Manager oversees the day-to-day waste and recycling collection operations within an ... Ability to travel between offices, as required * Ability to work flexible hours; expected to work ...

... Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... purpose of traveling to accounts * Maintain positive customer relations by visiting accounts

... Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... purpose of traveling to accounts * Maintain positive customer relations by visiting accounts

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Travel Operations Manager information

What is a travel operations manager?

Travel Operations Managers are professionals responsible for overseeing the day-to-day operations of travel-related businesses, such as travel agencies, tour operators, or corporate travel departments. They coordinate travel services, manage staff, handle client inquiries, and ensure that trips and tours run smoothly and efficiently. Their role often involves negotiating with vendors, optimizing travel logistics, and maintaining high levels of customer satisfaction. Strong organizational, communication, and problem-solving skills are essential for success in this role.

What are some common challenges faced by a travel operations manager and how can they be addressed?

Travel Operations Managers often encounter challenges such as managing last-minute itinerary changes, coordinating logistics across different time zones, and ensuring excellent customer service under tight deadlines. Proactive communication with suppliers, having contingency plans, and leveraging travel management software can help mitigate these issues. Additionally, fostering a collaborative environment within the team ensures quick problem-solving and smooth client experiences.

What are the key skills and qualifications needed to thrive as a travel operations manager, and why are they important?

To thrive as a Travel Operations Manager, you need expertise in travel planning, logistics management, and a background in hospitality or business, often supported by a relevant degree or industry experience. Familiarity with global distribution systems (GDS), travel booking software, and sometimes certifications like Certified Travel Associate (CTA) are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and ensure seamless travel experiences. These skills are crucial for delivering efficient, high-quality service and maintaining client satisfaction in a competitive, fast-paced industry.

What does a travel operations manager do?

A travel operations manager oversees the planning, coordination, and execution of travel arrangements for organizations or clients. They manage vendor relationships, ensure compliance with travel policies, and optimize travel processes using tools like booking systems and spreadsheets. The role often requires strong organizational skills and knowledge of industry regulations.

What are the most commonly searched types of Travel Operations jobs in Indiana?

The most popular types of Travel Operations jobs in Indiana are:

What are popular job titles related to Travel Operations Manager jobs in Indiana?

For Travel Operations Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Travel Operations Manager jobs?

Cities in Indiana with the most Travel Operations Manager job openings:

Infographic showing various Travel Operations Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Associate Director, Travel Operations

NCAA

Indianapolis, IN • On-site

Full-time

Posted 16 days ago


Job description

Job Summary: The Associate Director, Travel Operations plays a critical role in enabling reliable, high-quality championship travel (air, ground & lodging) execution across NCAA programs. This position partners closely with travel vendors, internal stakeholders, and leadership to strengthen operational performance, service consistency, and risk mitigation across all championship travel activities.
The role focuses on improving end-to-end travel outcomes through strong vendor partnerships, disciplined operational practices, and the effective use of tools and information to support decision-making. By enhancing visibility, consistency, and accountability across travel operations, the Associate Director helps elevate the student-athlete experience while protecting operational continuity and financial stewardship.
Job Responsibilities
Championship Travel Operations & Performance
  • Support championship decision-making by tracking key issues, risks, and outcomes and ensuring timely escalation and resolution.
  • Monitor vendor performance against service expectations and recommend improvements to strengthen reliability, traveler experience, and value.

Operational Effectiveness & Continuous Improvement
  • Maintain clear, practical documentation of championship travel processes and escalation paths to support consistent execution.
  • Identify opportunities to simplify workflows, clarify ownership, and reduce friction across stakeholders.
  • Coordinate intake and prioritization of operational enhancements to ensure efforts are aligned with championship needs and available capacity.
  • Support ongoing initiatives that enhance the student-athlete and championship experience through improved travel operations.

Technology & Tools Enablement
  • Partner with internal teams and travel vendors to optimize the use of existing travel systems and tools in support of efficient operations.
  • Evaluate potential enhancements to tools and processes that improve visibility, responsiveness, and traveler experience.
  • Support automation and system improvements that reduce manual effort and improve consistency across championship travel activities.
  • Maintain standardized templates and playbooks to support repeatable execution without adding unnecessary complexity.

Risk, Policy & Financial Awareness
  • Partner with travel leadership and FP&A to understand travel trends, cost drivers, and operational risk factors.
  • Track airline and vendor performance trends, including disruption drivers and service impacts.
  • Support budget forecasting and planning by identifying operational risks, policy considerations, and emerging travel dynamics.
  • Assist with audits and compliance reviews to ensure appropriate controls are maintained.
  • Contribute to risk mitigation strategies related to travel disruptions and championship logistics.

Other duties as assigned
Job Requirements
  • Bachelor's degree required. Preferred background in business operations, technology-enabled services, or complex program execution.
  • 3-5 years of experience within a fast-paced environment driven by process improvements, data and analytics required, 5+ years preferred.
  • Demonstrated ability to manage multiple initiatives, stakeholders, and deadlines in a fast-paced environment.
  • Preferred experience working with travel management companies, airline carriers, or large event travel programs.
  • Strong operational judgment and ability to make timely decisions in high-pressure environments.
  • Excellent communication skills with the ability to manage complex situations with multiple stakeholders.
  • Strong attention to detail, follow-through, and task ownership.
  • Proficiency with travel systems, TMC platforms, and Microsoft Office tools; familiarity with travel data and reporting platforms preferred.
  • Ability to be on call during peak championship travel periods.
  • Estimated travel: up to 20%, with seasonality tied to championships.
  • This position will be based out of the national office in Indianapolis, Indiana. Current work environment is hybrid; 2 days in the office and 3 days are remote.

Key Competencies
  • Effective Communication | Can exchange ideas, thoughts, opinions, knowledge, and data so that the message is understood with clarity and purpose.
  • Accountability | Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
  • Resourcefulness | The ability to creatively cope with difficult situations, or unusual problems. It is about problem-solving and getting things done in the face of obstacles and constraints.
  • Drive for Results | Can be counted on to consistently accomplish work effectively and efficiently, is very bottom-line oriented, steadfastly pushes self and others for results.
  • Problem Solving | Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Core Values
  • LEADERSHIP | We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics.
  • INCLUSION | We seek and incorporate different perspectives and experiences to drive innovation and impact.
  • COMMUNICATION | We commit to an environment of openness to build trust and make timely decisions.
  • COLLABORATION | We work together, based on mutual respect, to lead and serve our stakeholders.
  • ACCOUNTABILITY | We take ownership for our actions and results to add value every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About NCAA

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

501 - 1,000 Employees

Headquarters location

Indianapolis, IN, US