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Customer Operations Associate Jobs in Indiana (NOW HIRING)

Lime

Operations Associate

Indianapolis, IN · On-site

$64K - $71K/yr

As an Operations Associate, you will enhance our fleet, optimize our teams in the warehouse and in ... Provide complaint management and customer incidents investigation support * Partner with the local ...

BAE Systems

Operations Associate II

Fort Wayne, IN · On-site

$23/hr

The Operations Associate II positions are covered under a Collective Bargaining Agreement (CBA ... Exploiting every electron, we push the limits of what is possible, giving our customers the edge ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Indiana

Customer Operations Associate information

See Indiana salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer operations associate in Indiana is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $26.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Indiana?

The most popular types of Customer Operations jobs in Indiana are:

What are popular job titles related to Customer Operations Associate jobs in Indiana?

For Customer Operations Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Indiana look for?

The top searched job categories for Customer Operations Associate jobs in Indiana are:

What cities in Indiana are hiring for Customer Operations Associate jobs?

Cities in Indiana with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Indiana as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $50,885 per year, or $24.5 per hour.

Temporary FC Operations Associate

Archway Marketing

South Bend, IN

$15/hr

Full-time

Retirement

Re-posted 23 days ago

Job description

Temporary FC Operations Associate

Location: South Bend, IN
Pay: $15 per hour
Shift: Monday - Friday 7:00 am - 3:30 pm 

Perks Offered:

401K 

Role Summary  

We are seeking a Temporary FC Operations Associate to join their rapidly growing team. The Temporary FC Operations Associate is responsible for the accurate set-up, picking, packing, and manifesting of materials according to the client's specifications. The ideal candidate has experience in PC applications and can learn new systems quickly.  

Key Results Areas  

  • Help with line set-up  
  • Conduct daily cycle counts and assist in resolving cycle count discrepancy issues  
  • Utilize the technology as required throughout the day; voice technology, RF guns, and other equipment as required  
  • Assist with various administrative, receiving, and shipping duties as required  
  • Complete required paperwork and project time-tracking documentation  
  • Restock packaging materials  
  • Assist team members in meeting and exceeding the customers' expectations  
  • Participate in process improvement by communicating with the supervisor or team lead  
  • All other duties as assigned 

Skills & Qualifications  

  • High school diploma or GED or three years of relevant warehouse experience required  
  • Previous warehouse experience preferred  
  • Must possess basic math and reading skills as well as the ability to understand written and verbal instructions  
  • Strong attention to detail and team-building skills  
  • Able to bend, stretch, and stand for the duration of the shift  
  • Capable of lifting up to 40 pounds on your own or heavier weights as part of a team-lift  

XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualied individual to apply. We are an EEOC Employer.   

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