ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Indiana (NOW HIRING)

Waste Management

Operations Manager

Gary, IN · On-site

$85K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

Clean Team Inc

Operations Manager

Zionsville, IN · On-site

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn ...

CVS Health

Operations Manager

Churubusco, IN · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Waste Management

Operations Manager

Gary, IN

$85K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

Clean Team Inc

Operations Manager

New Haven, IN · On-site

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn ...

Waste Management

Operations Manager

Gary, IN · On-site

$85K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

Waste Management

Operations Manager

Gary, IN · On-site

$85K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Indiana

Customer Operations Manager information

See Indiana salary details

$42.3K

$117.7K

$128.9K

How much do customer operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer operations manager in Indiana is $117,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $127,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Indiana?

The most popular types of Customer Operations jobs in Indiana are:

What are popular job titles related to Customer Operations Manager jobs in Indiana?

For Customer Operations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Indiana look for?

The top searched job categories for Customer Operations Manager jobs in Indiana are:

What cities in Indiana are hiring for Customer Operations Manager jobs?

Cities in Indiana with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Indiana as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $117,687 per year, or $56.6 per hour.

Customer Operations Manager

Chesterton, IN • On-site

Urschel Laboratories, Inc.
Machinery Manufacturing • 201 - 500 employees
Learn more about Urschel Laboratories, Inc.external

$127K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Urschel, a 100% employee-owned company, is seeking a Customer Operations Manager to join our Supply Chain team. Reporting to the Director of Supply Chain, the Customer Operations Manager will oversee all activities related to Customer Service and Global Logistics, ensuring efficient operations, exceptional customer support, regulatory compliance, and continuous improvement throughout the order-to-shipment process. This position is not remote and will be required to report daily to the Corporate Headquarters in Chesterton, Indiana.
Urschel employee-owners design and manufacture industrial cutting equipment for food processing and allied industries around the world from our global headquarters located in Chesterton, Indiana, U.S.A. Consumers purchase goods manufactured on Urschel cutting equipment on a daily basis. Advanced manufacturing technologies are utilized at our climate controlled, clean, and environmentally conscious facility.
Company Benefits, Rewards and Perks:
  • Quarterly performance award bonus based on overall company performance
  • Employee Stock Ownership Plan (ESOP), Stock Issued Annually
  • 2 Weeks' Vacation Available Upon Hire
  • Medical, Dental, Vision Insurance Available on 1st Day of Employment
  • Low Health, Dental, Vision Insurance Premiums and Deductibles
  • Free Health Clinic (Available to Employees and Their Dependents)
  • 401(k) with Employer Matching
  • Free Life Insurance
  • Paid Holidays
  • Free 24/7 Access to An Onsite Workout Center with Personal Trainers
  • Education Reimbursement Program
  • Support for Community Involvement/Philanthropy

Job Duties:
  • Lead Customer Service and Global Logistics operations, ensuring efficient execution and a strong customer experience.
  • Establish and monitor service levels, KPIs, and operational performance to measure results and ensure accountability.
  • Drive continuous improvement through process optimization, technology, and automation.
  • Collaborate cross-functionally to resolve issues, improve order-to-shipment processes, and support evolving business needs.

A Bachelor's degree is required, preferably in Supply Chain, Business, Operations Management, or a related field. The ideal candidate will have demonstrated experience evaluating and improving business processes, implementing change, and using data to support decision-making. Strong leadership, problem-solving, communication, and cross-functional collaboration skills are essential, along with strong computer skills and the ability to manage multiple priorities. Some travel may be required.
If you are seeking an outstanding career opportunity, visit the Urschel careers link directly at http://www.urschel.com/careers or find us on Facebook or LinkedIn.
EEO/Veterans/Disability
Position Posted: 8/27/2026

Apply