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Customer Operations Manager Jobs in Griffith, IN

trg.

Customer Operations Partner

Chicago, IL · On-site

$138K/yr

This is a hybrid role with a mix of account management and operational improvement, supported by AI ... Speaking directly with suppliers to finalise orders, pricing and terms, and manage customer credit ...

New

Liquid Brand

Customer Operations Specialist

Chicago, IL · On-site

$23.26 - $26.39/hr

Order materials and parts while managing vendor relationships and customer management portals ... Identify operational issues and recommend process improvements that enhance customer service ...

RXO

Customer Operations Representative

Chicago, IL · On-site

$22.60 - $24.04/hr

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

OpenGov Inc.

Sr. Manager, Customer Operations

Chicago, IL · On-site

$150K - $180K/yr

... Customer Success Engineering. This leader will manage a small team of operations individual contributors and own the business consulting, financial performance management, capacity and headcount ...

RXO

Customer Operations Representative

Chicago, IL · On-site

$22.60 - $24.04/hr

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

RXO

Customer Operations Representative

Chicago, IL · On-site

$21.64/hr

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

Partner with the Customer Success Manager and Senior Director of Operations to proactively identify opportunities to improve customer experience, fulfillment operations, logistics, and return ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

Customer Operations Associate I Loop is industrializing services through AI, starting with one of ... Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

Partner with the Customer Success Manager and Senior Director of Operations to proactively identify opportunities to improve customer experience, fulfillment operations, logistics, and return ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

Partner with the Customer Success Manager and Senior Director of Operations to proactively identify opportunities to improve customer experience, fulfillment operations, logistics, and return ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

Partner with the Customer Success Manager and Senior Director of Operations to proactively identify opportunities to improve customer experience, fulfillment operations, logistics, and return ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $70K/yr

Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its ... The Customer Operations Associate is directly responsible for driving automation, optimizing ...

trg.

Customer Operations Partner (Chicago)

Chicago, IL · On-site

Have 1-3 years experience in a role managing multiple stakeholders and processes at once eg ... Customer Success, Operations, Account Management, Purchasing, Logistics * Be comfortable having ...

New

Hillyard Inc

OPERATIONS MANAGER

Chicago, IL

We are committed to providing our customers with top-of-the-line products and exceptional customer service. We are seeking an experienced Operations Manager to join our dynamic team at SIKKY ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Griffith, IN

Customer Operations Manager information

See Griffith, IN salary details

$40K

$111.2K

$121.9K

How much do customer operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer operations manager in Griffith, IN is $111,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,500.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Griffith, IN look for?

The top searched job categories for Customer Operations Manager jobs in Griffith, IN are:

What cities near Griffith, IN are hiring for Customer Operations Manager jobs?

Cities near Griffith, IN with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Griffith, IN as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $111,222 per year, or $53.5 per hour.

Customer Operations Manager

Chesterton, IN • On-site

Urschel Laboratories, Inc.
Machinery Manufacturing • 201 - 500 employees
Learn more about Urschel Laboratories, Inc.external

$127K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Urschel, a 100% employee-owned company, is seeking a Customer Operations Manager to join our Supply Chain team. Reporting to the Director of Supply Chain, the Customer Operations Manager will oversee all activities related to Customer Service and Global Logistics, ensuring efficient operations, exceptional customer support, regulatory compliance, and continuous improvement throughout the order-to-shipment process. This position is not remote and will be required to report daily to the Corporate Headquarters in Chesterton, Indiana.
Urschel employee-owners design and manufacture industrial cutting equipment for food processing and allied industries around the world from our global headquarters located in Chesterton, Indiana, U.S.A. Consumers purchase goods manufactured on Urschel cutting equipment on a daily basis. Advanced manufacturing technologies are utilized at our climate controlled, clean, and environmentally conscious facility.
Company Benefits, Rewards and Perks:
  • Quarterly performance award bonus based on overall company performance
  • Employee Stock Ownership Plan (ESOP), Stock Issued Annually
  • 2 Weeks' Vacation Available Upon Hire
  • Medical, Dental, Vision Insurance Available on 1st Day of Employment
  • Low Health, Dental, Vision Insurance Premiums and Deductibles
  • Free Health Clinic (Available to Employees and Their Dependents)
  • 401(k) with Employer Matching
  • Free Life Insurance
  • Paid Holidays
  • Free 24/7 Access to An Onsite Workout Center with Personal Trainers
  • Education Reimbursement Program
  • Support for Community Involvement/Philanthropy

Job Duties:
  • Lead Customer Service and Global Logistics operations, ensuring efficient execution and a strong customer experience.
  • Establish and monitor service levels, KPIs, and operational performance to measure results and ensure accountability.
  • Drive continuous improvement through process optimization, technology, and automation.
  • Collaborate cross-functionally to resolve issues, improve order-to-shipment processes, and support evolving business needs.

A Bachelor's degree is required, preferably in Supply Chain, Business, Operations Management, or a related field. The ideal candidate will have demonstrated experience evaluating and improving business processes, implementing change, and using data to support decision-making. Strong leadership, problem-solving, communication, and cross-functional collaboration skills are essential, along with strong computer skills and the ability to manage multiple priorities. Some travel may be required.
If you are seeking an outstanding career opportunity, visit the Urschel careers link directly at http://www.urschel.com/careers or find us on Facebook or LinkedIn.
EEO/Veterans/Disability
Position Posted: 8/27/2026

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