Customer Operations Role Our mission is to help small businesses run themselves. We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that ...
New
Customer Operations Role Our mission is to help small businesses run themselves. We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that ...
New
Customer Experience Analyst
Stamford, CT · Hybrid
... operations analysis experience * 3+ years telecommunications or technology/software product ... Passion for customer-centric solutions and delivering exceptional customer experiences * Ability to ...
Customer Experience Analyst
Stamford, CT · Hybrid
... operations analysis experience * 3+ years telecommunications or technology/software product ... Passion for customer-centric solutions and delivering exceptional customer experiences * Ability to ...
Bachelor's degree in Product Management, Design, Customer Experience, Business, Operations or related field or equivalent work experience Experience * 10+ years of customer experience, product ...
Bachelor's degree in Product Management, Design, Customer Experience, Business, Operations or related field or equivalent work experience Experience * 10+ years of customer experience, product ...
Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team ...
Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
Customer Operations Specialist
Plymouth, MN · On-site
$57K - $60K/yr
Merchology seeks a Customer Operations Specialist to support and strengthen the day-to-day execution of contracted customer programs and large enterprise accounts. This role serves as a critical ...
Customer Operations Specialist
Plymouth, MN · On-site
$57K - $60K/yr
Merchology seeks a Customer Operations Specialist to support and strengthen the day-to-day execution of contracted customer programs and large enterprise accounts. This role serves as a critical ...
Customer Service Representative | Technical Support
North Canton, OH · On-site
$20 - $25.25/hr
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
Customer Service Representative | Technical Support
North Canton, OH · On-site
$20 - $25.25/hr
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
The Customer Operations Specialist acts as a central point of contact between customers and internal departments to ensure efficient order management and exceptional customer service. This role is ...
Quick apply
The Customer Operations Specialist acts as a central point of contact between customers and internal departments to ensure efficient order management and exceptional customer service. This role is ...
Customer Operations Manager
Jacksonville, FL · On-site
$55K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Manager
Jacksonville, FL · On-site
$55K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Manager
Jacksonville, FL · On-site
$55K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Manager
Jacksonville, FL · On-site
$55K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Specialist
Lisbon, WI · On-site
Customer Operations Specialist Manufacturing | Commercial Operations | Revenue Support Position Summary The Customer Operations Specialist is a commercially focused role responsible for managing ...
Customer Operations Specialist
Lisbon, WI · On-site
Customer Operations Specialist Manufacturing | Commercial Operations | Revenue Support Position Summary The Customer Operations Specialist is a commercially focused role responsible for managing ...
Customer Operations Manager
Santa Barbara, CA · On-site
$144K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Manager
Santa Barbara, CA · On-site
$144K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Associate
Rosemont, IL · On-site
Our Customer Operations Associate plays a critical role in delivering an exceptional experience for Life Fitness / Hammer Strength customers. Focused on putting the customer first , and acting as the ...
Customer Operations Associate
Rosemont, IL · On-site
Our Customer Operations Associate plays a critical role in delivering an exceptional experience for Life Fitness / Hammer Strength customers. Focused on putting the customer first , and acting as the ...
Customer Operations Specialist
Elmhurst, IL · On-site +1
Customer Operations Specialist Location: Elmhurst, IL *must be based within a 1-2 hr drive to/from Elmhurst* Reports to: VP of Sales Job Type: Full-time Overview: NSI is a leading player in the ...
Customer Operations Specialist
Elmhurst, IL · On-site +1
Customer Operations Specialist Location: Elmhurst, IL *must be based within a 1-2 hr drive to/from Elmhurst* Reports to: VP of Sales Job Type: Full-time Overview: NSI is a leading player in the ...
Customer Operations Manager
San Francisco, CA · On-site
$70K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Quick apply
Customer Operations Manager
San Francisco, CA · On-site
$70K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Associate
$60K - $65K/yr
Customer Operations Associate Chicago, IL Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and ...
Customer Operations Associate
$60K - $65K/yr
Customer Operations Associate Chicago, IL Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and ...
Customer Operations Specialist Mobile Communications America, Inc. (MCA), your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Operations ...
Customer Operations Specialist Mobile Communications America, Inc. (MCA), your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Operations ...
Customer Operations Specialist
New Lisbon, WI · On-site
Customer Operations Specialist Manufacturing | Commercial Operations | Revenue Support Position Summary The Customer Operations Specialist is a commercially focused role responsible for managing ...
Customer Operations Specialist
New Lisbon, WI · On-site
Customer Operations Specialist Manufacturing | Commercial Operations | Revenue Support Position Summary The Customer Operations Specialist is a commercially focused role responsible for managing ...
Customer Operations Specialist
Elmhurst, IL · On-site
Customer Operations Specialist Location: Elmhurst, IL *must be based within a 1-2 hr drive to/from Elmhurst* Reports to: VP of Sales Job Type: Full-time Overview: NSI is a leading player in the ...
Customer Operations Specialist
Elmhurst, IL · On-site
Customer Operations Specialist Location: Elmhurst, IL *must be based within a 1-2 hr drive to/from Elmhurst* Reports to: VP of Sales Job Type: Full-time Overview: NSI is a leading player in the ...
Customer Operations information
See salary details
$10.10 - $12.87
5% of jobs
$12.87 - $15.65
13% of jobs
$16.54 is the 25th percentile. Wages below this are outliers.
$15.65 - $18.42
22% of jobs
The median wage is $19.13 / hr.
$18.42 - $21.20
39% of jobs
$21.20 - $23.97
7% of jobs
$23.97 - $26.75
5% of jobs
$26.75 - $29.52
6% of jobs
$29.52 - $32.30
1% of jobs
$32.30 - $35.07
0% of jobs
$35.07 - $37.85
0% of jobs
$37.85 - $40.63
1% of jobs
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How much do customer operations jobs pay per hour?
As of Jun 5, 2026, the average hourly pay for customer operations in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What are some typical challenges faced in a Customer Operations role, and how can I prepare to handle them?
In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.
What does a customer operations do?
A customer operations role involves managing and improving customer service processes, ensuring efficient communication between customers and the company. It often includes handling inquiries, resolving issues, and coordinating with other departments to enhance customer satisfaction, typically requiring skills in communication, problem-solving, and familiarity with customer management tools. The position may also involve analyzing customer data to identify trends and improve service strategies.
What is the difference between Customer Operations vs Customer Service Representative?
| Aspect | Customer Operations | Customer Service Representative |
|---|---|---|
| Primary Focus | Managing customer accounts, process optimization, and ensuring overall customer success | Handling direct customer inquiries, providing support, and resolving issues |
| Required Skills | Process management, data analysis, communication, problem-solving | Communication, empathy, product knowledge, problem resolution |
| Work Environment | Cross-departmental, often in operations or account management teams | Customer support centers, call centers, or retail settings |
| Common Certifications | Customer service certifications, project management, CRM tools | Customer service certifications, communication skills training |
Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a Customer Operations professional, and why are they important?
To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.
What are customer operations?
Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
More about Customer Operations jobs
What cities are hiring for Customer Operations jobs? Cities with the most Customer Operations job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
What states have the most Customer Operations jobs? States with the most job openings for Customer Operations jobs include:
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Posted 2 days ago
Job description
Customer Operations Role
Our mission is to help small businesses run themselves. We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct communication.
About the RoleCustomer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you'll own the path from kickoff to working product: understanding the office, coordinating setup, solving exceptions, and making the first workflows feel excellent.
What You'll DoOwn implementations from kickoff to live workflows, making sure each office gets set up cleanly and sees value quickly
Coordinate system access, workflow setup, customer communication, and the operational details required to launch
Spot patterns in customer issues and turn them into better processes, product improvements, and internal tools
To start, you'll have a handful of conversations with our team and founders. If there is mutual excitement, we'll invite you to the office where you'll work on a small project and meet the team.