San Francisco, CA · On-site
Customer Operations Role Our mission is to help small businesses run themselves. We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that ...
San Francisco, CA · On-site
Customer Operations Role Our mission is to help small businesses run themselves. We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that ...
San Francisco, CA · On-site
About the role Customer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you'll own the path from kickoff to working product: understanding the office ...
San Francisco, CA · On-site
About the role Customer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you'll own the path from kickoff to working product: understanding the office ...
Bachelor's degree in Product Management, Design, Customer Experience, Business, Operations or related field or equivalent work experience Experience * 10+ years of customer experience, product ...
Bachelor's degree in Product Management, Design, Customer Experience, Business, Operations or related field or equivalent work experience Experience * 10+ years of customer experience, product ...
Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team ...
Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team ...
Blue Ash, OH · On-site
$20 - $25.25/hr
Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
Blue Ash, OH · On-site
$20 - $25.25/hr
Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
Riverview, FL · On-site
$15.25 - $19.50/hr
As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are ...
Riverview, FL · On-site
$15.25 - $19.50/hr
As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are ...
Rochester, NY · On-site
$20 - $27.80/hr
Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
Rochester, NY · On-site
$20 - $27.80/hr
Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
Merchology seeks a Customer Operations Specialist to support and strengthen the day-to-day execution of contracted customer programs and large enterprise accounts. This role serves as a critical ...
Quick apply
Merchology seeks a Customer Operations Specialist to support and strengthen the day-to-day execution of contracted customer programs and large enterprise accounts. This role serves as a critical ...
Lehi, UT · On-site
$60K - $80K/yr
The focus on the customer operations team is to be the front line of support for our customers. We are looking for Customer Operations Specialists who want to help the amazing financial advisors ...
Lehi, UT · On-site
$60K - $80K/yr
The focus on the customer operations team is to be the front line of support for our customers. We are looking for Customer Operations Specialists who want to help the amazing financial advisors ...
Customer Operations Representative Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining high-quality services ...
Customer Operations Representative Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining high-quality services ...
Customer Operations Specialist (Contracts, Salesforce, DocuSign) - Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.S.
Customer Operations Specialist (Contracts, Salesforce, DocuSign) - Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.S.
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Specialist Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned ...
Customer Operations Specialist Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned ...
Grand Rapids, MI · On-site
$54K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Grand Rapids, MI · On-site
$54K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Flushing, NY · On-site
$66K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Flushing, NY · On-site
$66K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
$10.10 - $12.87
5% of jobs
$12.87 - $15.65
13% of jobs
$16.54 is the 25th percentile. Wages below this are outliers.
$15.65 - $18.42
22% of jobs
The median wage is $19.13 / hr.
$18.42 - $21.20
39% of jobs
$21.20 - $23.97
7% of jobs
$23.97 - $26.75
5% of jobs
$26.75 - $29.52
6% of jobs
$29.52 - $32.30
1% of jobs
$32.30 - $35.07
0% of jobs
$35.07 - $37.85
0% of jobs
$37.85 - $40.63
1% of jobs
$10
$20
$40
| Aspect | Customer Operations | Customer Service Representative |
|---|---|---|
| Primary Focus | Managing customer accounts, process optimization, and ensuring overall customer success | Handling direct customer inquiries, providing support, and resolving issues |
| Required Skills | Process management, data analysis, communication, problem-solving | Communication, empathy, product knowledge, problem resolution |
| Work Environment | Cross-departmental, often in operations or account management teams | Customer support centers, call centers, or retail settings |
| Common Certifications | Customer service certifications, project management, CRM tools | Customer service certifications, communication skills training |
Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.
Other
Posted 23 days ago
Our mission is to help small businesses run themselves. We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct communication.
About the RoleCustomer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you'll own the path from kickoff to working product: understanding the office, coordinating setup, solving exceptions, and making the first workflows feel excellent.
What You'll DoOwn implementations from kickoff to live workflows, making sure each office gets set up cleanly and sees value quickly
Coordinate system access, workflow setup, customer communication, and the operational details required to launch
Spot patterns in customer issues and turn them into better processes, product improvements, and internal tools
To start, you'll have a handful of conversations with our team and founders. If there is mutual excitement, we'll invite you to the office where you'll work on a small project and meet the team.
