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Customer Service Purchasing Jobs (NOW HIRING)

TFAST SUPPLY INC

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INSIDE SALES , CUSTOMER SERVICE , PURCHASING

Arlington, TX · On-site

$55K/yr

- Not a must, but experience with QuickBooks helps - Answer phones - Enter and process sales orders and purchase orders -Call and check on backorders -Process returns to Vendors -Get freight quotes - 3 ...

CFS

Customer Service Representative

Elk Grove Village, IL · On-site

$15.75 - $21.50/hr

Customer Service Specialist Elk Grove Village, IL Our client, a stable and growing Manufacturing ... Expedite purchase orders and coordinate with vendors on delivery timelines * Monitor inventory ...

CFS

Customer Service Representative

Elk Grove Village, IL

$15.75 - $21.50/hr

Customer Service Specialist Elk Grove Village, IL Our client, a stable and growing Manufacturing ... Expedite purchase orders and coordinate with vendors on delivery timelines * Monitor inventory ...

Road Tested Parts LLC

Purchasing Associate

Carnesville, GA · On-site

$17.50 - $22.75/hr

Proven experience in customer service, purchasing or procurement. * Strong negotiation skills and the ability to build relationships with customers and suppliers. Preferred Qualifications:

Innovative-IDM, LLC

PURCHASING EXPEDITOR

Lewisville, TX · On-site

$20 - $25/hr

You will interact with the Customer Service, Purchasing, Manufacturing, and Accounting teams to assist as needed. This job is critical to Innovative-IDM to ensure we are meeting or exceeding the ...

Innovative-IDM, LLC

PURCHASING EXPEDITOR

Lewisville, TX · On-site

$20 - $25/hr

You will interact with the Customer Service, Purchasing, Manufacturing, and Accounting teams to assist as needed. This job is critical to Innovative-IDM to ensure we are meeting or exceeding the ...

Innovative IDM

PURCHASING EXPEDITOR

Lewisville, TX · On-site

$20 - $25/hr

You will interact with the Customer Service, Purchasing, Manufacturing, and Accounting teams to assist as needed. This job is critical to Innovative-IDM to ensure we are meeting or exceeding the ...

Robert Half

Customer Service Manager

Kansas City, MO · On-site

$75K - $85K/yr

The ideal candidate brings a strong blend of customer service leadership, purchasing knowledge, and operational coordination to create efficient processes and a consistently high standard of service.

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Customer Service Purchasing information

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$30.5K

$54K

$83.5K

How much do customer service purchasing jobs pay per year?

As of Jun 19, 2026, the average yearly pay for customer service purchasing in the United States is $54,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $60,000.00 per year, depending on experience, location, and employer.

How much do you get paid in procurement?

Customer Service Purchasing roles typically have a median annual salary ranging from $40,000 to $60,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those with certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What are Customer Service Purchasing jobs?

Customer Service Purchasing jobs involve handling the procurement of goods or services while providing support and assistance to customers or internal stakeholders. People in these roles are responsible for processing purchase orders, communicating with vendors, resolving order issues, and ensuring customer satisfaction. They often act as a bridge between suppliers and the company, making sure that purchasing needs are met efficiently and professionally. Strong communication, problem-solving, and organizational skills are important for success in this field.

How to become a purchasing agent with no experience?

To become a purchasing agent with no experience, start by gaining basic knowledge of supply chain management and procurement processes through online courses or certifications. Entry-level roles often require strong communication, organization, and negotiation skills, and some employers may provide on-the-job training for new hires.

Is procurement a high stress job?

Customer service purchasing roles can be stressful due to tight deadlines, supplier negotiations, and inventory management responsibilities. The level of stress varies depending on the company's size, industry, and workload, but strong organizational and communication skills help manage pressure effectively.

What are the 4 types of purchasing?

In customer service purchasing roles, the four main types of purchasing are routine or repetitive purchasing, which involves regular orders for standard items; new task purchasing, where a customer buys a product or service for the first time; modified rebuy, where a customer changes specifications or suppliers for an existing purchase; and straight rebuy, which involves reordering the same products from the same supplier without modifications. Understanding these types helps customer service representatives assist clients effectively throughout the purchasing process.

What are the key skills and qualifications needed to thrive as a Customer Service Purchasing professional, and why are they important?

To thrive as a Customer Service Purchasing professional, you need strong organizational abilities, attention to detail, and a background in supply chain or business administration. Familiarity with procurement software, ERP systems like SAP, and knowledge of purchasing processes are typically required. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure accurate order processing, effective vendor management, and prompt resolution of customer or supplier issues, all of which are vital for operational efficiency.

What is the difference between Customer Service Purchasing vs Customer Service Coordinator?

AspectCustomer Service PurchasingCustomer Service Coordinator
Primary FocusProcurement, vendor relations, purchasing processesCustomer support, order management, client communication
Required SkillsNegotiation, supply chain knowledge, purchasing softwareCommunication, problem-solving, CRM proficiency
Work EnvironmentOffice, warehouse, procurement departmentsOffice, customer service centers
Common CertificationsProcurement certifications (e.g., CPSM)Customer service certifications (e.g., CSCP)

While both roles involve interacting with clients and internal teams, Customer Service Purchasing primarily focuses on procurement and vendor management, whereas Customer Service Coordinator emphasizes client support and order processing. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

How does a Customer Service Purchasing role typically interact with other departments within a company?

In a Customer Service Purchasing position, you will regularly collaborate with departments such as sales, inventory management, and accounting to ensure seamless order processing and fulfillment. This often involves coordinating with the sales team to clarify customer requirements, working with inventory to check stock levels, and communicating with accounting for billing or payment issues. These interactions require strong communication skills and the ability to multitask, as you’ll frequently be the link connecting customer needs with internal operations. Building positive relationships with colleagues in these departments is key to quickly resolving issues and providing excellent service.
More about Customer Service Purchasing jobs
What states have the most Customer Service Purchasing jobs? States with the most job openings for Customer Service Purchasing jobs include:
What job categories do people searching Customer Service Purchasing jobs look for? The top searched job categories for Customer Service Purchasing jobs are:
Customer Service Purchasing jobs near you

Customer Service-Purchasing Lead

Guardian Medical USA

Swanton, OH

$55K - $60K/yr

Full-time

Posted 7 days ago

Job description

Guardian Medical, USA

Guardian Medical is a company that specializes in creating advanced packaging solutions for medical devices. We design, develop, manufacture, and distribute sterile packaging and packaging services to ensure the safety and sterility of medical devices and implants. Our focus on innovation allows us to offer unique and efficient sterile packaging solutions to the medical industry. Our employees are the true Guardians of our customer's medical devices, ensuring their safe and sterile journey to the surgical field. With our united efforts and shared values, we are revolutionizing medical device packaging. If you are interested in taking up the shield and providing innovative packaging solutions and services to protect our customer's medical devices, please submit your application or resume for any of our open positions!

Overview
The Customer Service / Purchasing Lead is responsible for overseeing day-to-day customer support and purchasing activities to ensure accurate order processing, timely fulfillment, strong supplier performance, and a high level of customer satisfaction. This role serves as a key point of coordination between customers, vendors, operations, and internal stakeholders to resolve issues quickly and maintain continuity of supply.
Essential Job Duties and Responsibilities
  • Lead daily customer service and purchasing operations, inventory needs, and business priorities
  • Serve as the primary escalation point for customer inquiries, order issues, shipment delays, pricing questions, and service concerns
  • Process and monitor purchase orders, sales orders, back-orders, returns, and order changes for accuracy and timeliness
  • Coordinate with suppliers to confirm pricing, availability, lead times, and delivery schedules
  • Build and maintain strong vendor relationships while supporting negotiation of cost, quality, and service expectations
  • Partner with operations, warehouse, planning, and sales teams to align supply with customer demand
  • Maintain accurate records in ERP, purchasing, and customer service systems
  • Support cycle counts, inventory reviews, and replenishment planning to reduce stockouts and excess inventory
  • Monitor inventory levels, usage trends, and reorder points to help ensure material availability and support on-time customer fulfillment
  • Prepare reports on order status, supplier issues, service levels, and purchasing performance for management review
  • All other duties as assigned
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
General
  • Must be authorized to work in the U.S. on a full-time, long-term basis
  • Able to read, comprehend and speak English fluently to communicate effectively, concisely and clearly
Knowledge / Education / Skills / Experience
  • 1–3+ years of experience in customer service, purchasing, procurement, order management, or a related operational role
  • Experience working with ERP or purchasing systems and Microsoft Office
  • Some experience and understanding of order flow, inventory coordination, supplier communication, and customer support processes
  • Able to assess priorities, organize workload, and respond to changing demands in a fast-paced operational environment
  • Demonstrated ability to take ownership, show initiative and execute responsibilities effectively and efficiently to meet business needs and deliverables
Mental/Emotional Abilities
  • Excellent problem-solving, communication, and relationship-building skills with the ability to influence at all organizational levels
  • Customer-focused mindset with a sense of urgency
  • Able to manage and coordinate activities across multiple departments such as operations, planning, warehouse, sales, and suppliers
  • Able to effectively utilize telephone systems, email, ERP systems, and spreadsheet-based reporting tools
  • Strong organizational and time-management skills
  • Able to independently organize multiple projects, coordinating tasks and deadlines
  • Able to work collaboratively in cross-functional teams and adapt to changing priorities
  • Able to appropriately prioritize work, while maintaining attention to detail
Physical Abilities
  • Must be able to use keyboard, mouse, computer and telephone
  • Must be able to view and read computer screens, documents and reports
  • Must be able to be stationary for prolonged periods of time while working at a computer station
  • Occasional standing, walking, bending and reaching
  • Ability to lift up to 20 pounds
Special Notes
  • Smoking and/or vaping are not conducive to a cleanroom environment, nor are the remnants of smoking/vaping particles on an individual. Therefore, Guardian has specific guidelines regarding an individual’s smoking/vaping habits.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Preferred Qualifications
  • Associate or bachelor’s degree in business, supply chain, operations, or a related field preferred; equivalent experience may be considered
  • 3-5+ years of experience in customer service, purchasing, procurement, order management, or a related operational role
  • Strong understanding of order flow, inventory coordination, supplier communication, and customer support processes
Working Conditions
  • Indoor facility located next to an active commercial and military airport
  • On-site position in a climate-controlled office setting and clean production space
  • Sitting at a desk, working on a computer for long periods of time in a very quiet environment
  • Minimal travel expectations; Conferences and/or training only
Disclaimer: This position is used as a basis for determining the position classification and is maintained as an official record of the duties assigned to this position. This description is intended to be an accurate reflection of the assigned work; however, it is understood that duties may be removed, modified or assigned, and may not be included in this description.

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