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Customer Operations Jobs in Texas (NOW HIRING)

48forty Solutions

Manager, Customer Operations

Houston, TX · On-site

$115K - $130K/yr

As a Manager, Customer Operations , you'll get to serve as the central operational intelligence hub connecting our Relogistics division's field operations across 42 locations with Walmart supply ...

Ericsson

Director Customer Operations

Plano, TX · On-site

We are seeking a Director of Customer Operations to lead end-to-end operational excellence for network operations, with one of the leading customers in the USA. This is a CFR (Customer Fulfillment ...

48forty Solutions

Manager, Customer Operations

Houston, TX · On-site +1

$115K - $130K/yr

Overview As a Manager, Customer Operations , you'll get to serve as the central operational intelligence hub connecting our Relogistics division's field operations across 42 locations with Walmart ...

RXO

Rep, Customer Operations

Plano, TX · On-site

As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

48forty Solutions

Manager, Customer Operations

Houston, TX · On-site

$127K/yr

Overview As a Manager, Customer Operations , you'll get to serve as the central operational intelligence hub connecting our Relogistics division's field operations across 42 locations with Walmart ...

RXO

Rep, Customer Operations

Plano, TX

As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

Thatch

Operations Lead (Customer Operations)

Austin, TX · On-site +1

Own daily execution across customer operations teams - oversee day-to-day operation of core workstreams: reimbursements, card transaction substantiations, and Medicare on the member side; employer ...

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All JobsCustomer Operations JobsCustomer Operations Jobs in Texas

Customer Operations information

See Texas salary details

$9

$19

$37

How much do customer operations jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer operations in Texas is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Customer Operations role, and how can I prepare to handle them?

In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Operations, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and strategic oversight of customer service functions within large organizations.

What is a customer operations job?

A customer operations job involves managing and improving processes related to customer interactions, such as order fulfillment, support, and account management. It often requires skills in communication, problem-solving, and familiarity with customer management tools like CRM software. The role aims to enhance customer satisfaction and streamline business operations.

What do customer operations do?

Customer operations professionals manage and optimize processes related to customer service, support, and account management to ensure a positive customer experience. They often work with tools like CRM systems, analyze data to improve service delivery, and coordinate between departments to resolve issues efficiently.

What job makes $10,000 a month without a degree?

In customer operations, roles such as customer success managers or account executives can earn $10,000 or more monthly, especially with experience, strong communication skills, and performance-based bonuses. These positions often require industry knowledge, sales skills, and sometimes certifications but do not always mandate a college degree.

What is the difference between Customer Operations vs Customer Service Representative?

AspectCustomer OperationsCustomer Service Representative
Primary FocusManaging customer accounts, process optimization, and ensuring overall customer successHandling direct customer inquiries, providing support, and resolving issues
Required SkillsProcess management, data analysis, communication, problem-solvingCommunication, empathy, product knowledge, problem resolution
Work EnvironmentCross-departmental, often in operations or account management teamsCustomer support centers, call centers, or retail settings
Common CertificationsCustomer service certifications, project management, CRM toolsCustomer service certifications, communication skills training

Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Operations professional, and why are they important?

To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.

What are customer operations?

Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
What are the most commonly searched types of Customer Operations jobs in Texas? The most popular types of Customer Operations jobs in Texas are:
What are popular job titles related to Customer Operations jobs in Texas? For Customer Operations jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Operations jobs in Texas look for? The top searched job categories for Customer Operations jobs in Texas are:
Customer Operations jobs near you
Infographic showing various Customer Operations job openings in Texas as of June 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,631 per year, or $19.1 per hour.

Manager, Customer Service

Customer Operations

El Paso, TX • On-site

Full-time

Posted 2 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Manager on Spectrum’s Customer Service team.

BE PART OF THE CONNECTION

Customer Service Managers are vital to our mission. They are responsible for the management of a team of supervisors who along with our customer service representatives, provide the support that our customers rely on. You’ll work in a fast-paced, dynamic call center environment, alongside an encouraging team, making a difference every


WHAT OUR CUSTOMER SERVICE MANAGERS ENJOY MOST

  • Leading a team of supervisors using encouragement and accountability to create a cohesive work unit
  • Monitoring calls as well as mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Cultivating critical skills in staff through on-the-job training to produce more effective employees
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience
  • Serving as a customer escalation point as needed and escalating customer service representative and customer impacting issues appropriately
  • Providing regular reporting of key performance initiatives to the site leader of the Call Center Operations

We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: Bachelor's degree in business or related field or equivalent experience
  • Experience: 7-10 years of customer service/call center experience; 5+ years of supervisory/management experience
  • Abilities: Leadership, coaching, multitasking, adaptable, dependable, good vision
  • Skills: Effective communication in English, supervision, organization, time management
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

SPECTRUM CONNECTS YOU TO MORE

  • Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
  • Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
  • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

Apply now, connect a friend to this opportunity or sign up for job alerts!


#LI-JC3
CCS530 2026-74311 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: Bachelor's degree in business or related field or equivalent experience
  • Experience: 7-10 years of customer service/call center experience; 5+ years of supervisory/management experience
  • Abilities: Leadership, coaching, multitasking, adaptable, dependable, good vision
  • Skills: Effective communication in English, supervision, organization, time management
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

SPECTRUM CONNECTS YOU TO MORE

  • Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
  • Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
  • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

Apply now, connect a friend to this opportunity or sign up for job alerts!

Employment Type: Full Time

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