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Customer Operations Jobs in Texas (NOW HIRING)

Customer Operations Supervisor

Plano, TX · On-site

$125K/yr

Supervisor Customer Operations Summary A Customer Operations Supervisor is a working supervisor responsible for managing operational support to our customer-facing reps, including but not limited to ...

Customer Operations Supervisor

Plano, TX · On-site

$70K - $75K/hr

Supervisor Customer Operations Summary A Customer Operations Supervisor is a working supervisor responsible for managing operational support to our customer-facing reps, including but not limited to ...

CUSTOMER OPERATIONS REPRESENTATIVE Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

Position Summary The Customer Operations Specialist (COpS) is responsible for providing exceptional customer service while supporting order processing, warehouse coordination, returns management ...

Manager, Customer Operations

Houston, TX · On-site

$127K/yr

Overview As a Manager, Customer Operations , you'll get to serve as the central operational intelligence hub connecting our Relogistics division's field operations across 42 locations with Walmart ...

CUSTOMER OPERATIONS REPRESENTATIVE Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless ...

Supervisor, Customer Operations

Austin, TX · On-site

$132K/yr

As a Customer Service Supervisor, your primary responsibilities will include providing guidance and ... operations. * Review, analyze, and interpret team and individual metrics, and conduct necessary ...

Own daily execution across customer operations teams - oversee day-to-day operation of core workstreams: reimbursements, card transaction substantiations, and Medicare on the member side; employer ...

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Showing results 1-20

Customer Operations information

See Texas salary details

$9

$19

$37

How much do customer operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer operations in Texas is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What's a good job for overthinkers?

Customer Operations roles often involve problem-solving, communication, and process management, which can suit overthinkers who enjoy analyzing details and ensuring accuracy. These jobs typically require strong organizational skills and attention to detail, with tasks that involve customer support, data entry, or workflow coordination. They can be performed in structured environments with clear procedures, reducing the need for rapid decision-making under pressure.

What are some typical challenges faced in a Customer Operations role, and how can I prepare to handle them?

In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.

What is a customer operations job?

A customer operations job involves managing and improving processes related to customer service, support, and account management within a company. It often includes tasks such as coordinating between teams, analyzing customer data, and ensuring efficient service delivery, typically requiring strong organizational and communication skills.

What do customer operations do?

Customer operations professionals manage processes that support customer satisfaction and retention, including order fulfillment, account management, and service delivery. They often use tools like CRM systems and require strong communication and problem-solving skills to ensure efficient customer experiences.

What is the difference between Customer Operations vs Customer Service Representative?

AspectCustomer OperationsCustomer Service Representative
Primary FocusManaging customer accounts, process optimization, and ensuring overall customer successHandling direct customer inquiries, providing support, and resolving issues
Required SkillsProcess management, data analysis, communication, problem-solvingCommunication, empathy, product knowledge, problem resolution
Work EnvironmentCross-departmental, often in operations or account management teamsCustomer support centers, call centers, or retail settings
Common CertificationsCustomer service certifications, project management, CRM toolsCustomer service certifications, communication skills training

Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What jobs pay 4000 a week without a degree?

Customer Operations roles typically do not pay $4,000 a week without specialized experience or advanced skills. High-paying jobs in this field often require industry knowledge, certifications, or managerial responsibilities. For higher earnings without a degree, roles in sales, real estate, or skilled trades may reach or exceed this level with experience and performance.

What are the key skills and qualifications needed to thrive as a Customer Operations professional, and why are they important?

To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.

What are customer operations?

Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
What are the most commonly searched types of Customer Operations jobs in Texas? The most popular types of Customer Operations jobs in Texas are:
What are popular job titles related to Customer Operations jobs in Texas? For Customer Operations jobs in Texas, the most frequently searched job titles are:
Infographic showing various Customer Operations job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,631 per year, or $19.1 per hour.

Customer Service Collections Professional

Customer Operations

San Antonio, TX • On-site

$15.25 - $20.25/hr

Full-time

Posted 20 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a passion for helping others? Looking for a Collections position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Operations Collections team!

Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!

Spectrum’s Collections team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem solving skills. You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.

LOCATION
12238 Silicon Drive, Suite 129
San Antonio, Texas 78249
(near the intersection of IH-10 & De Zavala Road)


BE PART OF THE CONNECTION
As a Call Center Collections Professional, your focus is to communicate with inbound and outbound call traffic to collect on bad debt accounts. You will communicate directly with customers in an attempt to resolve or collect a debt. You will be in a highly collaborative team environment, colleagues supporting customers as well as each other!

WHAT OUR CALL CENTER COLLECTIONS PROFESSIONALS ENJOY MOST

  • Communicating with customers and assisting with their debt resolution
  • Working under minimal supervision
  • Being in an environment whose aim is to help you grow

ESSENTIAL RESPONSIBILITIES OF THE POSITION

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Research accounts with debt and communicate with customers via phone.
  • Take action based on transaction characteristics as appropriate and necessary.
  • Maintain thorough knowledge of all current federal, state and local regulations as well as internal policies.
  • Contact customers by phone in attempt to collect a debt.
  • Demonstrate friendliness and professionalism when dealing with customers.
  • Answer inquiries for customers calling in regarding their unpaid debt.
  • Other duties as assigned to meet business needs.

WHAT YOU’LL BRING TO SPECTRUM

Qualifications

  • Experience: 0-2 years of Collections/Accounting experience.
  • Experience: 0-2 years of Customer Service experience.
  • Experience: 0-2 years of related work experience and/or training in a similar field.
  • Skills: Effective verbal and written communication.
  • Education: High School Diploma or General Educational Development (GED) Certification.

Preferred Qualifications

(Essential Knowledge, Skills and Abilities)

  • Ability to apply sound judgment to billing disputes.
  • Skill to solve practical problems with a variety of variables and limited standardization.
  • Proficient negotiation skills.
  • Work history of accountability and dependability.
  • Bilingual (English/Spanish) preferred but not required.

#LI-FB1
CCO200 2026-76274 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Qualifications

  • Experience: 0-2 years of Collections/Accounting experience.
  • Experience: 0-2 years of Customer Service experience.
  • Experience: 0-2 years of related work experience and/or training in a similar field.
  • Skills: Effective verbal and written communication.
  • Education: High School Diploma or General Educational Development (GED) Certification.

Preferred Qualifications

(Essential Knowledge, Skills and Abilities)

  • Ability to apply sound judgment to billing disputes.
  • Skill to solve practical problems with a variety of variables and limited standardization.
  • Proficient negotiation skills.
  • Work history of accountability and dependability.
  • Bilingual (English/Spanish) preferred but not required.
Employment Type: Full Time