ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Texas (NOW HIRING)

Mindcolor Autism LLC

Operations Associate

Mckinney, TX · On-site

ROLE: The Operations Associate (OA) serves as the first point of contact for the center and is ... Prior customer or client service experience preferred * CPR/First Aid Certification (adult & child ...

Crate&Barrel

Operations Associate

San Antonio, TX

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate ...

Crateandbarrel

Operations Associate

Southlake, TX

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

US LBM Holdings LLC

Operations Associate

Cisco, TX · On-site

A Brief Overview The Operations Associate plays a key role in supporting daily retail store and ... This person will have strong attention to detail, excellent customer service skills, and the ...

US LBM Holdings LLC

Operations Associate

Pearsall, TX · On-site

A Brief Overview The Operations Associate plays a key role in supporting daily retail store and ... This person will have strong attention to detail, excellent customer service skills, and the ...

next page

Showing results 1-20

People also search for

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Texas

Customer Operations Associate information

See Texas salary details

$8

$23

$47

How much do customer operations associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer operations associate in Texas is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What are the most commonly searched types of Customer Operations jobs in Texas? The most popular types of Customer Operations jobs in Texas are:
What are popular job titles related to Customer Operations Associate jobs in Texas? For Customer Operations Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Texas look for? The top searched job categories for Customer Operations Associate jobs in Texas are:
What cities in Texas are hiring for Customer Operations Associate jobs? Cities in Texas with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Texas as of May 2026, with employment types broken down into 69% Full Time, 23% Part Time, 3% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,820 per year, or $24 per hour.
Customer Support & Operations Associate

Customer Support & Operations Associate

PostScan Mail

Houston, TX • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Description:

Location: Houston, TX

Employment Type: Full-Time


We are seeking a Customer Support & Operations Associate to support our Houston location. This role is primarily focused on providing excellent customer service over the phone and by email, while also assisting with on-site mail operations and fingerprinting services.


This is a customer-facing role where responsiveness, communication, and attention to detail are critical.


Key Responsibilities (Reordered by Priority):

  1. Provide customer support via phone and email for PostScan Mail services
  2. Respond to customer inquiries, service requests, and issues in a timely and professional manner
  3. Manage and follow up on customer tickets to ensure resolution
  4. Receive, sort, and process incoming mail and packages
  5. Perform mail scanning, forwarding, and related service requests
  6. Assist walk-in customers with mail pickup and basic inquiries
  7. Perform Live Scan fingerprinting services for Certifix applicants (training provided)
  8. Maintain organization of the workspace and ensure smooth day-to-day operations
  9. Follow company procedures for mail handling, security, and compliance

Key Traits You Want to Attract (Important):

  1. Strong communication skills (this is a support-heavy role)
  2. Comfortable being on the phone and handling customer inquiries throughout the day
  3. Detail-oriented with the ability to multitask
  4. Reliable and self-directed in a lower-traffic environment

Benefits:

  1. Health, Dental, Vision Insurance
  2. 401k plan with matching up to 3%
  3. 7 paid holidays and accrued PTO (start earning your first day)
  4. Voluntary insurances such as: life, STD, LTD and pet insurance
Requirements: