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Customer Operations Associate Jobs in Texas (NOW HIRING)

48forty Solutions

Manager, Customer Operations

Houston, TX · On-site +1

$115K - $130K/yr

Associate's degree or equivalent experience in supply chain, logistics, or data analytics required ... Customer Operations to join our team! The work environment characteristics described here are ...

BGI Group Inc

Customer Operations Specialist

Houston, TX · On-site

$23 - $25/hr

As a Customer Operations Specialist, you will play a crucial role in ensuring our customers receive ... Associate's or Bachelor's degree in logistics or related field * Experience with international ...

48forty Solutions

Manager, Customer Operations

Houston, TX · On-site

$127K/yr

Associate's degree or equivalent experience in supply chain, logistics, or data analytics required ... Customer Operations to join our team! The work environment characteristics described here are ...

Crateandbarrel

Operations Associate

Southlake, TX · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Southlake, TX

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

US LBM Holdings LLC

A Brief Overview The Operations Associate plays a key role in supporting daily retail store and ... This person will have strong attention to detail, excellent customer service skills, and the ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Texas

Customer Operations Associate information

See Texas salary details

$8

$23

$47

How much do customer operations associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for customer operations associate in Texas is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.53 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

Is a CSA job stressful?

A Customer Operations Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. The level of stress varies depending on the work environment, workload, and individual skills in communication and time management.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What jobs in the US pay $300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, investment bankers, and certain technology leaders can earn $300,000 or more annually. Customer Operations Associates typically do not reach this salary level, as it is more common in executive, medical, or financial roles requiring extensive experience and advanced skills.

What job makes $10,000 a month without a degree?

A Customer Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, which may require self-education, certifications, or extensive experience rather than formal degrees.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Texas? The most popular types of Customer Operations jobs in Texas are:
What are popular job titles related to Customer Operations Associate jobs in Texas? For Customer Operations Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Texas look for? The top searched job categories for Customer Operations Associate jobs in Texas are:
What cities in Texas are hiring for Customer Operations Associate jobs? Cities in Texas with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,820 per year, or $24 per hour.
Customer Support & Operations Associate

Customer Support & Operations Associate

PostScan Mail

Houston, TX • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Description:

Location: Houston, TX

Employment Type: Full-Time


We are seeking a Customer Support & Operations Associate to support our Houston location. This role is primarily focused on providing excellent customer service over the phone and by email, while also assisting with on-site mail operations and fingerprinting services.


This is a customer-facing role where responsiveness, communication, and attention to detail are critical.


Key Responsibilities (Reordered by Priority):

  1. Provide customer support via phone and email for PostScan Mail services
  2. Respond to customer inquiries, service requests, and issues in a timely and professional manner
  3. Manage and follow up on customer tickets to ensure resolution
  4. Receive, sort, and process incoming mail and packages
  5. Perform mail scanning, forwarding, and related service requests
  6. Assist walk-in customers with mail pickup and basic inquiries
  7. Perform Live Scan fingerprinting services for Certifix applicants (training provided)
  8. Maintain organization of the workspace and ensure smooth day-to-day operations
  9. Follow company procedures for mail handling, security, and compliance

Key Traits You Want to Attract (Important):

  1. Strong communication skills (this is a support-heavy role)
  2. Comfortable being on the phone and handling customer inquiries throughout the day
  3. Detail-oriented with the ability to multitask
  4. Reliable and self-directed in a lower-traffic environment

Benefits:

  1. Health, Dental, Vision Insurance
  2. 401k plan with matching up to 3%
  3. 7 paid holidays and accrued PTO (start earning your first day)
  4. Voluntary insurances such as: life, STD, LTD and pet insurance
Requirements: