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Customer Operations Associate Jobs in Houston, TX

Saks OFF 5TH

Seasonal Operations Associate

Houston, TX · On-site

Seasonal Operations Associate We are seeking a motivated and creative Seasonal Operations Associate ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

JCPenney

Operations Associate - Teas Crossing

Conroe, TX · On-site

$12 - $15/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Houston, TX

Customer Operations Associate information

See Houston, TX salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations associate in Houston, TX is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.15 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Houston, TX? The most popular types of Customer Operations jobs in Houston, TX are:
What are popular job titles related to Customer Operations Associate jobs in Houston, TX? For Customer Operations Associate jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Houston, TX look for? The top searched job categories for Customer Operations Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Operations Associate jobs? Cities near Houston, TX with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Houston, TX as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,067 per year, or $24.6 per hour.

Operations Associate

Alphalete Athletics LLC

Missouri City, TX • On-site

$16/hr

Part-time

Re-posted 15 days ago

Job description

Role Overview:

The Operations Associate at Alphaland is responsible for best-in-class member and

guest experience across all front-facing areas of Alphaland.

Main Responsibilities:

• Greet every member and guest with energy, enthusiasm and professionalism upon

entry and exit.

• Create a welcoming, high-energy, and community-driven environment.

• Build rapport with members through consistent engagement

• Proactively assist members with questions, needs, or concerns

• Uphold Alphaland’s brand standards in every interaction

Other Job Duties & Responsibilities

• Execute accurate member check-ins, account verification, and day pass sales.

• Assist members with billing, account updates, payments, and general inquiries

• Collaborate with Account Managers to support new member onboarding and overall

member experience

• Proactively drive retail and product sales through product knowledge,

recommendations, and active engagement

• Execute all POS transactions, including purchases, returns, and exchanges with

accuracy and accountability

• Maintain retail floor standards by organizing, folding, sizing, and replenishing

merchandise throughout each shift

Job Title Operations Associate

Department Alphaland Gym

Reports To Gym Manager

Location HQ - Onsite

FLSA Status Hourly/Non-Exempt


• Execute all retail floor sets, including new product drops, layout changes, and visual

merchandising updates as directed

• Process incoming inventory by receiving, organizing, tagging, and preparing product

for the floor

• Execute outbound inventory processes, including packing, documenting, and preparing

items to be returned to warehouse as needed

• Maintain strong facility standards by ensuring cleanliness, re-racking weights,

organizing equipment, and identifying operational discrepancies

• Other duties as assigned by management

Required Qualifications:

• Education: A high school diploma or equivalent

• Skills:

• Previous customer service experience

• Strong interpersonal and communication skills

• Ability to multitask in a fast paced environment

• Preferred Skills/Experience:

• Previous experience using ABC Ignite or Shopify

• Experience in fitness, retail, or hospitality environments

Traits/Characteristics

• Flexible, collaborative, & a team player

• High energy & presence

• Thrive in a fast paced, cross functional team environment

• Excellent time management and proactive problem-solving skills

This job description is intended to provide an overview of the responsibilities,

qualifications, and expectations for the Operations Associate role. Specific duties and job

scope may evolve in line with company goals. Employment is at-will, subject to the terms

outlined in the employment agreement.