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Customer Operations Associate Jobs in Cameron, TX

Customer Service Associate I

Bartlett, TX · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Temple, TX · On-site

$13.50 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Rosebud, TX · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Hearne, TX · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Rockdale, TX · On-site

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Temple, TX · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Temple, TX · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Caldwell, TX · On-site

$10.50 - $14.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Rosebud, TX · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Temple, TX · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Rockdale, TX · On-site

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Temple, TX · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Calvert, TX · On-site

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Operations Associate information

See Cameron, TX salary details

$8

$22

$44

How much do customer operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations associate in Cameron, TX is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $24.18 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What job categories do people searching Customer Operations Associate jobs in Cameron, TX look for? The top searched job categories for Customer Operations Associate jobs in Cameron, TX are:
What cities near Cameron, TX are hiring for Customer Operations Associate jobs? Cities near Cameron, TX with the most Customer Operations Associate job openings:
Infographic showing various Customer Operations Associate job openings in Cameron, TX as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,160 per year, or $22.7 per hour.

Managed Services Analyst I | Fuel Operations Coordinator | Reconciliation

PDI Technologies

Temple, TX • On-site

Full-time

Re-posted 10 days ago


PDI Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

136th of 242 rated software companies


Job description

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

Our PDI Fuel Management team is in search of a Managed Services Analyst I that can provide fuel inventory management and accounting services for customers who outsource their fuel management to PDI.  Our customers rely on PDI's services to support fuel management, logistics distribution, fuel reconciliation services. Using PDI software, the PDI Fuel Management team helps its customers implement innovative technological solutions, increase efficiency, reduce labor costs, and maintain a competitive advantage. This is an ideal role for professionals with bookkeeping, accounting, data processing, dispatching and/or bulk fuel experience as our Fuel Services Analysts assist customers with end-to-end support in everything from A/P to A/R as it pertains to their fuel operations.
Responsibilities: Bulk Fuel Inventory Management
  • Actively monitor designated customer's tank readings
  • Plan deliveries as indicated by current fuel level and average daily usage
  • Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities
  • Schedule, coordinate, and manage fuel deliveries to customer locations
  • Build strong relationships with suppliers & carriers to support customer's fuel management program
  • Ability to make fuel procurement or financial decisions efficiently and independently within established guidelines
  • Ability to participate in an on-call rotation requiring weekend and overnight availability.
Responsibilities: Customer Service
  • Receive customer calls /emails, engaging with a warm, pleasant, and helpful attitude
  • Identify customer problems and resolve timely either directly or through other departments for resolution; maintain communication with the customer throughout the process
  • In addition to inbound phone calls and email, other methods of communication and requests for delivery need to be managed and executed upon to ensure timely and accurate delivery of service on behalf of the customer
Responsibilities: Fuel Accounting Services
  • Review customer bulk fuel vendor invoice exceptions, correct errors, and dispute invoices on the customer's behalf as needed.
  • Collaborate with fuel vendors to resolve invoice discrepancies and ensure timely, accurate payment processing.
  • Process and review fuel transactions, including purchases, deliveries, and sales activity.
  • Track fuel inventory levels, costs, pricing, and volumes to support accurate financial reporting and margin analysis.
  • Reconcile fuel-related data across multiple systems, identifying and resolving discrepancies to ensure data integrity.
  • Prepare and manage customer statements while maintaining accurate records and documentation of fuel accounting activities.
  • Partner with internal teams, including Fuel Management, Accounting, and Reconciliation, to support customer operations.
  • Assist with reporting and analysis to support customer decision-making and operational performance.
Required Knowledge, Skills & Abilities
  • High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance, Supply Chain Management, Logistics, or a related field preferred. Equivalent work experience will also be considered.
  • Minimum of 2 years of experience in dispatch, fuel accounting, or a related field required.
  • Petroleum industry experience preferred.
  • Proficiency with Microsoft Office, particularly Excel and other Office applications.
  • Strong attention to detail and ability to analyze and work with large data sets.
  • Basic understanding of accounting principles is required.
  • Comfortable working with systems, spreadsheets, and data entry.
  • Strong problem-solving, organizational, and multitasking skills.
  • Ability to prioritize and manage multiple tasks in a fast-paced, constantly changing environment.
  • Excellent verbal and written communication skills with the ability to effectively interact with stakeholders.
  • Ability to work independently as well as collaboratively in a team-oriented environment.
  • Ability to work nights and weekends as needed to support the on-call rotation.
  • Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.
$16 - $16 an hour
This position is an hourly position with starting compensation of $16/Hr.
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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