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Customer Operations Associate Jobs Near Me

JCPenney

Operations Associate - Polaris Mall

Columbus, OH · On-site

$12 - $15/hr

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Polaris Mall

Columbus, OH · On-site

$12 - $15/hr

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Zipline Logistics

Carrier Sales Rep

Columbus, OH · On-site

As an operations associate, it is most important that you possess attention to detail ... You will be responsible for coordinating transportation services for a variety of customers with ...

Zipline Logistics

Carrier Sales Rep

Columbus, OH · On-site

As an operations associate, it is most important that you possess attention to detail ... You will be responsible for coordinating transportation services for a variety of customers with ...

Zipline Logistics LLC

Carrier Sales Rep

Columbus, OH · On-site

As an operations associate, it is most important that you possess attention to detail ... You will be responsible for coordinating transportation services for a variety of customers with ...

Cubesmart

Store Operations Associate

Lewis Center, OH · On-site

This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...

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How much do customer operations associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer operations associate in the United States is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.40 per hour, depending on experience, location, and employer.

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Customer Operations Associate jobs near you
A map of the United States highlighting the number of Customer Operations Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Operations Associate job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Care and Recovery Associate

Columbus, OH

Customer Operations
See more jobs at Customer Operationsexternal

$18 - $27.06/hr

Full-time

Re-posted 10 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at building rapport over the phone and turning challenging conversations into positive outcomes? At Spectrum, you’ll connect with customers to resolve overdue accounts, using your communication and problem-solving skills to help minimize bad debt. Your work will directly support Spectrum's commitment to providing exceptional service and financial stability.

WORK LOCATION

1600 Dublin Road

Columbus, Ohio 43215

(Not a Remote or Work-From-Home position.)


How You’ll Make an Impact

  • Contact customers by phone to resolve and collect on accounts overdue between 42 and 49 days.
  • Research account details and investigate debt situations to ensure accurate resolution.
  • Maintain up-to-date knowledge of federal, state and local regulations along with internal policies.
  • Respond to incoming customer inquiries regarding unpaid debt and offer clear information.
  • Demonstrate professionalism and friendliness during every customer interaction.
  • Take decisive action based on transaction characteristics to facilitate effective debt collection.
  • Solid understanding of basic accounting, bookkeeping, mathematics and general office procedures.
  • Detail oriented with strong verbal, written and interpersonal communication abilities.
  • Capable of exercising sound judgment in billing disputes.
  • Skilled in negotiation and influencing outcomes.
  • Able to resolve difficult and escalated issues effectively.
  • Strong problem-solving skills for variable situations.
  • Ability to work independently with minimal supervision.
  • Capable of interpreting instructions in written, oral, diagram or schedule form.
  • Consistent and punctual attendance.
  • Support additional business needs as assigned to help achieve team goals.

What You’ll Bring to Spectrum


Required Qualifications


Education

  • High School diploma or General Educational Development (GED) Certification.

Preferred Qualifications

Experience

  • 0-2 years of related work experience or training in collections, accounting or customer service.

Skills

  • Skilled in using telephone systems.
  • Bilingual (English/Spanish) ability preferred but not required.
  • Proficient with Microsoft Office (Excel).

#LI-FB1
CCO203 2026-79694 CCO203 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $12,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum


Required Qualifications


Education

  • High School diploma or General Educational Development (GED) Certification.

Preferred Qualifications

Experience

  • 0-2 years of related work experience or training in collections, accounting or customer service.

Skills

  • Skilled in using telephone systems.
  • Bilingual (English/Spanish) ability preferred but not required.
  • Proficient with Microsoft Office (Excel).
Employment Type: Full Time

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