ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Wisconsin (NOW HIRING)

Viant

Customer Operations Specialist

Elkhorn, WI · On-site

With nearly 6,000 associates across 24 locations worldwide, we offer a unique combination of small ... As a Customer Operations Specialist you will be responsible for managing customer service ...

medplast

Customer Operations Specialist

Elkhorn, WI · On-site

Associate's degree required; Bachelor's degree preferred * Proficiency with Microsoft Office ... customer operations, customer service, or order management experience, preferably in a ...

River Bank

Operations Associate

Stoddard, WI

The Operations Associate is responsible for providing customer service support to all internal and external customers. This position is responsible for processing and balancing activities, including ...

River Bank

Operations Associate

Stoddard, WI · On-site

The Operations Associate is responsible for providing customer service support to all internal and external customers. This position is responsible for processing and balancing activities, including ...

Wisconsin

Operations Associate

Kenosha, WI · On-site

$15/hr

They will monitor the building activities, assist customers, and provide technical services for events and setup/tear down equipment to those using the facilities. The Operations Associate needs to ...

Factory Motor Parts

Operations Associate

Appleton, WI · On-site

$18/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Operations Associate

Waukesha, WI · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Maersk

Operations Associate

Oak Creek, WI

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory ...

Lands' End

Sales Operations Associate

Dodgeville, WI · On-site

As a Business Outfitter's Operations Associate , you support the maintenance and refresh of enterprise customer apparel programs, including but not limited to: providing guidance and support in the ...

Lands' End

Sales Operations Associate

Dodgeville, WI

As a Business Outfitter's Operations Associate , you support the maintenance and refresh of enterprise customer apparel programs, including but not limited to: providing guidance and support in the ...

next page

Showing results 1-20

People also search for

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Wisconsin

Customer Operations Associate information

See Wisconsin salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer operations associate in Wisconsin is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What are the most commonly searched types of Customer Operations jobs in Wisconsin? The most popular types of Customer Operations jobs in Wisconsin are:
What job categories do people searching Customer Operations Associate jobs in Wisconsin look for? The top searched job categories for Customer Operations Associate jobs in Wisconsin are:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Wisconsin as of May 2026, with employment types broken down into 71% Full Time, 24% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $53,975 per year, or $25.9 per hour.
Customer Operations Associate

Customer Operations Associate

S3 AeroDefense

Milwaukee, WI

Other

Posted 7 days ago

Job description

Job Type
Full-time
Description
Purpose of the Job: Manage post award life cycle to ensure customer satisfaction and on-time delivery while catering to the customer.
Reports to: Senior Customer Operations Manager, Spares
Duties and Responsibilities within Region:

  • Meeting and or exceeding company and individual goals and KPI's
  • Manage the post award life cycle of the purchase order/contract. Including but not limited to:
  1. Order Entry - knowledge of purchase order contracts and adhering to customer requirements
  2. Order Acknowledgement
  3. Manage SO Due on & Ship on dates.
  4. Driving resolution for any customer holds, issues and escalations.
  • Participate in ongoing cross-functional, product, industry, and customer training.
  • Independently driving and owning post order management.
  • Develop an understanding of the customers in the regions(s) and their product demands.
  • Participate in ongoing process improvement, product, industry, customer knowledge training.
  • Use critical thinking and advanced problem-solving capabilities to coordinate resolution of customer issues regarding product, pricing, lead-times, or quality.
  • Works independently and cross functionally with internal/external departments, including Sales, Supply Chain, Accounting, Trade Compliance, Quality and Warehouse.
  • Be proficient in regional specific requirements (i.e.-contract review, USG FAR/DFARS, flow downs, penalties, source inspections, customer portals, etc.)
  • Prepare and maintain status reports for customers and management as needed.
  • Communicate with customers by phone, MS Teams and e-mail daily.
  • Back up for Data Entry as needed for SQ entry.
  • Attending daily/weekly/monthly meetings as scheduled.
Requirements
  • Positive attitude and attention to detail
  • Excellent Communication Skills, both verbal and written
  • Highly motivated, energetic, and success oriented
  • Courteous, tactful, and possess excellent interpersonal and relationship building skills
  • Must be highly organized and detail-oriented with the ability to work well under pressure
  • Customer account management experience preferred
  • Proficient in Windows environment, including Microsoft Word, Excel
  • Bachelor's degree and/or 5-7 years related experience
  • Foreign language skills preferred
  • Minimal travel may be needed
Training
  • Pentagon Basics
  • Export & ITAR compliance
  • Aerospace Industry Quality Training (Which includes QMS training, FAA 00 56, Traceability, 8130- 3 documents, PAH's, ESD, Suspected Unapproved Parts, Shelf Life/LLP's, AD's, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations, and Standard Terminology
  • 90 Day Probation OJT

Apply