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Customer Operations Associate Jobs in Wisconsin (NOW HIRING)

medplast

Customer Operations Specialist

Elkhorn, WI · On-site

Associate's degree required; Bachelor's degree preferred * Proficiency with Microsoft Office ... customer operations, customer service, or order management experience, preferably in a ...

medplast

Customer Operations Specialist

Elkhorn, WI · On-site

Associate's degree required; Bachelor's degree preferred * Proficiency with Microsoft Office ... customer operations, customer service, or order management experience, preferably in a ...

medplast

Customer Operations Specialist

Elkhorn, WI · On-site

Associate's degree required; Bachelor's degree preferred * Proficiency with Microsoft Office ... customer operations, customer service, or order management experience, preferably in a ...

Viant

Customer Operations Specialist

Elkhorn, WI · On-site

With nearly 6,000 associates across 24 locations worldwide, we offer a unique combination of small ... As a Customer Operations Specialist , you will be responsible for managing customer service ...

River Bank

Operations Associate

Stoddard, WI · On-site

The Operations Associate is responsible for providing customer service support to all internal and external customers. This position is responsible for processing and balancing activities, including ...

River Bank

Operations Associate

Stoddard, WI · On-site

The Operations Associate is responsible for providing customer service support to all internal and external customers. This position is responsible for processing and balancing activities, including ...

Wisconsin

Operations Associate

Kenosha, WI

$15/hr

They will monitor the building activities, assist customers, and provide technical services for events and setup/tear down equipment to those using the facilities. The Operations Associate needs to ...

Factory Motor Parts

Operations Associate

Waukesha, WI · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Operations Associate

Waukesha, WI · On-site

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Maersk

Operations Associate

Oak Creek, WI · On-site

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory ...

U.S. Bank

Trade Operations Associate

Milwaukee, WI · On-site

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Position Summary The Trades Operations Associate supports the end-to-end handling of trade data ...

US Bank

Trade Operations Associate

Milwaukee, WI · On-site

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Position Summary The Trades Operations Associate supports the endtoend handling of trade data ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Wisconsin

Customer Operations Associate information

See Wisconsin salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer operations associate in Wisconsin is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

Is a CSA job stressful?

A Customer Operations Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. The level of stress varies depending on the work environment, workload, and individual skills in communication and time management.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What jobs in the US pay $300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, investment bankers, and certain technology leaders can earn $300,000 or more annually. Customer Operations Associates typically do not reach this salary level, as it is more common in executive, medical, or financial roles requiring extensive experience and advanced skills.

What job makes $10,000 a month without a degree?

A Customer Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, which may require self-education, certifications, or extensive experience rather than formal degrees.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Wisconsin? The most popular types of Customer Operations jobs in Wisconsin are:
What are popular job titles related to Customer Operations Associate jobs in Wisconsin? For Customer Operations Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Wisconsin look for? The top searched job categories for Customer Operations Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Operations Associate jobs? Cities in Wisconsin with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,975 per year, or $25.9 per hour.
Customer Operations Associate

Customer Operations Associate

S3 AeroDefense

Milwaukee, WI • On-site

Full-time

Posted 2 days ago

Job description

Job Type
Full-time
Description
Purpose of the Job: Manage post award life cycle to ensure customer satisfaction and on-time delivery while catering to the customer.
Reports to: Senior Customer Operations Manager, Spares
Duties and Responsibilities within Region:
  • Meeting and or exceeding company and individual goals and KPI's
  • Manage the post award life cycle of the purchase order/contract. Including but not limited to:
  1. Order Entry - knowledge of purchase order contracts and adhering to customer requirements
  2. Order Acknowledgement
  3. Manage SO Due on & Ship on dates.
  4. Driving resolution for any customer holds, issues and escalations.
  • Participate in ongoing cross-functional, product, industry, and customer training.
  • Independently driving and owning post order management.
  • Develop an understanding of the customers in the regions(s) and their product demands.
  • Participate in ongoing process improvement, product, industry, customer knowledge training.
  • Use critical thinking and advanced problem-solving capabilities to coordinate resolution of customer issues regarding product, pricing, lead-times, or quality.
  • Works independently and cross functionally with internal/external departments, including Sales, Supply Chain, Accounting, Trade Compliance, Quality and Warehouse.
  • Be proficient in regional specific requirements (i.e.-contract review, USG FAR/DFARS, flow downs, penalties, source inspections, customer portals, etc.)
  • Prepare and maintain status reports for customers and management as needed.
  • Communicate with customers by phone, MS Teams and e-mail daily.
  • Back up for Data Entry as needed for SQ entry.
  • Attending daily/weekly/monthly meetings as scheduled.

Requirements
  • Positive attitude and attention to detail
  • Excellent Communication Skills, both verbal and written
  • Highly motivated, energetic, and success oriented
  • Courteous, tactful, and possess excellent interpersonal and relationship building skills
  • Must be highly organized and detail-oriented with the ability to work well under pressure
  • Customer account management experience preferred
  • Proficient in Windows environment, including Microsoft Word, Excel
  • Bachelor's degree and/or 5-7 years related experience
  • Foreign language skills preferred
  • Minimal travel may be needed

Training
  • Pentagon Basics
  • Export & ITAR compliance
  • Aerospace Industry Quality Training (Which includes QMS training, FAA 00 56, Traceability, 8130- 3 documents, PAH's, ESD, Suspected Unapproved Parts, Shelf Life/LLP's, AD's, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations, and Standard Terminology
  • 90 Day Probation OJT

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