Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced ... Junior Fixed Operations Associate - Technician - No previous experience required. * This is a non ...
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced ... Junior Fixed Operations Associate - Technician - No previous experience required. * This is a non ...
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$18 - $21.75/hr
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Lead Operations Associate
Fond Du Lac, WI · On-site
$18 - $21.75/hr
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...
Lead Operations Associate
Fond Du Lac, WI · On-site
$18 - $21.75/hr
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...
Lead Operations Associate
Fond Du Lac, WI · On-site
$18 - $21.75/hr
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...
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Retail Operations Associate
Madison, WI · On-site
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Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...
Quick apply
Operations Associate, Madison, #23
Madison, WI · On-site
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Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...
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Operations Associate, Milwaukee, #136
Milwaukee, WI · On-site
$13.85/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...
Quick apply
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...
Operations Associate, Madison, #23
Madison, WI · On-site
$14.50/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Operations Associate, Madison, #23
Madison, WI · On-site
$14.50/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Each of us delivers extraordinary customer care that is simple, proactive and personal. We take ... We are looking for an energetic and highly-motivated Senior Warehouse Associate who is interested ...
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You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
Part-Time Store Cleaning & Operations Associate
Sussex, WI · On-site
$15.25/hr
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Part-Time Store Cleaning & Operations Associate
Sussex, WI · On-site
$15.25/hr
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
Senior Operations Associate
Appleton, WI · On-site
Each of us delivers extraordinary customer care that is simple, proactive and personal. We take ... We are looking for an energetic and highly-motivated Senior Warehouse Associate who is interested ...
Senior Operations Associate
Appleton, WI · On-site
Each of us delivers extraordinary customer care that is simple, proactive and personal. We take ... We are looking for an energetic and highly-motivated Senior Warehouse Associate who is interested ...
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do
About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
You will perform daily store cleaning tasks effectively and efficiently and complete operational ... Engage customers by greeting them and offering assistance with products and services All associate ...
About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do
About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do
Customer Operations Associate information
See Wisconsin salary details
$9.71 - $13.46
14% of jobs
$16.56 is the 25th percentile. Wages below this are outliers.
$13.46 - $17.20
14% of jobs
The median wage is $20.87 / hr.
$17.20 - $20.95
23% of jobs
$20.95 - $24.70
7% of jobs
$27.35 is the 75th percentile. Wages above this are outliers.
$24.70 - $28.45
24% of jobs
$28.45 - $32.20
4% of jobs
$32.20 - $35.95
4% of jobs
$35.95 - $39.70
3% of jobs
$39.70 - $43.45
3% of jobs
$43.45 - $47.20
2% of jobs
$47.20 - $50.95
1% of jobs
$9
$25
$50
How much do customer operations associate jobs pay per hour?
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
Is a CSA job stressful?
What does a customer operations associate do?
What jobs in the US pay $300,000 a year?
What job makes $10,000 a month without a degree?
What are some common challenges faced by Customer Operations Associates, and how can they be managed?
What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

Full-time
Posted 4 days ago
Lithia Motors rating
7.4
Based on 119 frontline employees who took The Breakroom Quiz
43rd of 143 rated car dealerships
Job description
L0552 Wilde Honda
Junior Fixed Operations Associate - Technician
Junior Fixed Operations Associate - Technician role is responsible for performing basic automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to learn how to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Junior Fixed Operations Associate - Technician works together with all Service personnel and management to ensure the satisfaction of our customers.
Junior Fixed Operations Associate - Technician reports to the Service Manager.
Position Overview
Area of Responsibility
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards
- Diagnose cause of malfunction
- Complete all work according to the applicable safety requirements
- Work with supervisor/mentor to ride along on road-tests of vehicles to ensure quality of repair work
- Accurately record time spent on repairs, utilizing company time clocking procedures
- Document work performed on repair order and document test procedures/results
- Use shop tools, supplies and materials in a practical and economical manner
- Maintain an organized and clean workspace, completing a stall cleaning every day.
- Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
- Participate in and utilize technical training as assigned by management
- Review the technical bulletins and other publications as assigned by management
- Constructively communicate with other dealership personnel as required to satisfy customer needs.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
- Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
- Arrive at work, take breaks, and depart work at the times designated by management.
Additional Qualifications
- Strong attention to detail and sense of urgency.
- Excellent communication skills both written and oral
- Active Listening - give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
- Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Time Management - ability to prioritize workload and manage one's own time.
- Junior Fixed Operations Associate - Technician - No previous experience required.
- This is a non-driving role. Dealership and customer vehicles will not be driven.
Proficiency Standards
- Integrity - Acts ethically, maintaining a commitment to honesty and truth in all facets of behavior that builds the trust of others
- Work Ethic - Delivers accurate, timely and consistent results while understanding the need to balance short-term sacrifice for long-term gain
- Team Player - Supports the overall efforts of the team to accomplish departmental and Company goals and objectives
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
- Physical Demands: Standing, walking over 2/3 of the time, sitting to 1/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time, move, transport or place up to 2/3 of time up to 50 pounds, safe driving based on current conditions and applicable laws.
- Working Conditions: Loud noise and exposure to outdoor weather conditions. Some conditions vary depending on the physical structure and layout of the location. These specifics should be reviewed with your manager.
Lithia Hiring Requirements
- High school student or equivalent.
- 16 years or older
- A criminal history background check will be conducted prior to beginning employment
- Clear pre-employment drug screen
NOTE: This job description applies only to the specific employing entity and location of an individual's employment. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).
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