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Customer Operations Associate Jobs in Wisconsin (NOW HIRING)

Factory Motor Parts

Lead Operations Associate

Fond Du Lac, WI · On-site

$18 - $21.75/hr

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Gopuff

Operations Associate, Madison, #23

Madison, WI

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Madison, #23

Madison, WI · On-site

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Madison, #23

Madison, WI · On-site

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

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Customer Operations Associate information

See Wisconsin salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer operations associate in Wisconsin is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What are the most commonly searched types of Customer Operations jobs in Wisconsin? The most popular types of Customer Operations jobs in Wisconsin are:
What job categories do people searching Customer Operations Associate jobs in Wisconsin look for? The top searched job categories for Customer Operations Associate jobs in Wisconsin are:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Wisconsin as of May 2026, with employment types broken down into 71% Full Time, 24% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $53,975 per year, or $25.9 per hour.
Lead Operations Associate

Lead Operations Associate

Factory Motor Parts

Fond Du Lac, WI • On-site

$18 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Factory Motor Parts rating

6.2

Company rating: 6.2 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

290th of 336 rated logistics

Job description

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in working in a dynamic, fast paced warehouse environment. We offer plenty of room for professional growth and advancement. If this sounds like the job opportunity you've been waiting for, and if you meet our qualifications, we want to hear from you. Contact us today!
Job Responsibilities:
  • Accurately pull customer orders
  • Participate in inventory cycle counts
  • Stock shelves as inventory arrives
  • Maintain warehouse organization
  • Professional communication with customers
  • Ability to write customer returns accurately
  • Must be able to handle hazardous materials
  • Performs other duties as assigned.

In addition to the Warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location using a company provided vehicle; per location needs.
Job Requirements:
  • Previous warehouse experience
  • High School Diploma or GED equivalent
  • Ability to lift up to 75 lbs.
  • Positive work ethic
  • High attention to detail
  • Ability to interact with various levels of management and customers
  • Valid driver's license
  • Previous forklift experience is a plus
  • Clean Driving Record
  • High school diploma or GED
  • 19 years of age or older

We are an EEOC/AA Employer.
An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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