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Customer Operations Associate Jobs in Wisconsin (NOW HIRING)

Carmax

Business Operations Associate

Kenosha, WI · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Gopuff

Operations Associate, Madison, #23

Madison, WI

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Madison, #23

Madison, WI · On-site

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Madison, #23

Madison, WI

$14.50/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Wisconsin

Customer Operations Associate information

See Wisconsin salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer operations associate in Wisconsin is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in Wisconsin? The most popular types of Customer Operations jobs in Wisconsin are:
What are popular job titles related to Customer Operations Associate jobs in Wisconsin? For Customer Operations Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Wisconsin look for? The top searched job categories for Customer Operations Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Operations Associate jobs? Cities in Wisconsin with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Business Operations Associate - PART TIME

Business Operations Associate - PART TIME

The Manthei Group

Oconto Falls, WI • On-site

Part-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Manthei Wood Products in Oconto Falls, Wisconsin is looking for a PART TIME Business Operations Associate who thrives on keeping things running smoothly behind the scenes -someone who loves checklists, communicates clearly, and brings a customer-first mindset to everything they do.
In this role, you'll support our leadership, HR, safety, logistics, and production teams with essential administrative tasks, data entry, and coordination. If you're the type who notices the small things and keeps the big picture in focus, we want to hear from you!
Manthei Wood Products' benefits package includes competitive compensation, excellent health insurance with high employer cost sharing, paid time off with additional paid holidays, 401k employer match, profitability bonuses, access to an onsite Success Coach, and product discounts with the Manthei Group family of businesses!
Part-time, Monday - Thursday, approximate hours of 8:00 am - 3:00 pm (open to adjusting start and end times)
Key Responsibilities include but are not limited to the following:
  1. Administrative Support:
    1. Assist management with day-to-day administrative tasks
    2. Prepare and maintain reports, records, and documentation
    3. Help coordinate internal communications
  2. HR Coordination:
    1. Assist with onboarding, orientation, and documentation for new hires
    2. Maintain employee records and support HR compliance efforts
    3. Help facilitate internal communication and team member engagement initiatives
    4. Assist HR Manager with employee training programs to enhance skills
  3. Safety Administration:
    1. Support the EHS Coordinator with compliance tracking, training logs, and safety documentation
    2. Schedule and document safety meetings, audits, and inspections
  4. Production & Data Entry:
    1. Enter daily production numbers and operational metrics into internal systems
    2. Work closely with production teams to ensure accurate reporting and record keeping
    3. Develop and maintain SOPs (Standard Operating Procedures) in collaboration with the General Manager, Supervisors, Maintenance, and Safety
  5. Other duties as assigned based on overall company needs

Competencies
  • Proficiency in Microsoft Office, Google Suite, mobile apps and social networking.
  • Experience with ERP systems (ie. Netsuite)
  • Being bilingual in Spanish is a bonus, though not required.

Education and/or Experience
  • An associate's degree in Business Administration or equivalent experience.
  • Minimum 3-5 years experience in an office environment.
  • Manufacturing industry experience is a plus.

Other Skills and Abilities
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Customer service focused
  • Detail-oriented, accurate, and dependable.
  • Able to maintain the highest degree of confidentiality and professional discretion
  • A beacon of reliability, punctuality, and a heart of service
  • Thrives in a fast-paced, team-oriented environment
  • Embodies our core values of collaboration, responsibility, and growth

To be successful in this role, you'll need to be reliable and punctual, be respectful and communicate well with other team members, and have a positive, winning attitude.
Manthei Wood Products is a part of a larger collection of companies known as The Manthei Group. To learn more about the company and the products we make, please visit www.mantheiwoodproducts.com
Manthei Wood Products is an equal opportunity employer; everyone is encouraged to apply.
Thank you for your interest! We look forward to talking with you!

Apply