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Customer Operations Associate Jobs in Wisconsin (NOW HIRING)

Scheels

Freight Operations - Part Time

Appleton, WI · On-site

$15/hr

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert ...

Scheels

Freight Operations - Part Time

Appleton, WI · On-site

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert ...

SCHEELS

Freight Operations - Part Time

Appleton, WI · On-site

$15/hr

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert ...

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Customer Operations Associate information

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$9

$25

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How much do customer operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer operations associate in Wisconsin is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What are the most commonly searched types of Customer Operations jobs in Wisconsin? The most popular types of Customer Operations jobs in Wisconsin are:
What job categories do people searching Customer Operations Associate jobs in Wisconsin look for? The top searched job categories for Customer Operations Associate jobs in Wisconsin are:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Wisconsin as of May 2026, with employment types broken down into 71% Full Time, 24% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $53,975 per year, or $25.9 per hour.
Part Time Store Cleaning & Operations Associate

Part Time Store Cleaning & Operations Associate

KOHLS

Appleton, WI

$14.10/hr

Other

Posted 6 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,434 frontline employees who took The Breakroom Quiz

11th of 21 rated department stores

Job description

About the Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

  • Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods

  • Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment

  • Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use

  • Complete and maintain required training for chemical, equipment, and maintenance

  • Routinely complete basic equipment maintenance following company guidelines 

  • Effectively use Kohl's tools and technology to plan, communicate and share information with the store team

  • Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed

  • Engage customers by greeting them and offering assistance with products and services

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers 

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 18 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience


Pay Starts At: $14.10

What Kohl's employees say

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