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Customer Operations Associate Jobs in Somerset, WI

Securian

Customer Operations Sr Rep

Saint Paul, MN · On-site

$18.80 - $32.69/hr

As a Customer Operations Senior Representative, you will play a key role in delivering an ... Associates get the benefit of working both virtually and in our offices. If you're within a ...

Maersk

Global Operations Associate

Oakdale, MN · On-site

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Owns all Airfreight Operations activities under file management for the customers under purview ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Somerset, WI

Customer Operations Associate information

See Somerset, WI salary details

$10

$26

$52

How much do customer operations associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer operations associate in Somerset, WI is $26.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $28.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What cities near Somerset, WI are hiring for Customer Operations Associate jobs?

Cities near Somerset, WI with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Somerset, WI as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $55,621 per year, or $26.7 per hour.

Warehouse Operations Associate

Hughes Recruiting & Consulting

Hudson, WI

$18 - $19/hr

Full-time

Medical, Retirement

Posted 24 days ago

Job description

Warehouse Operations Associate: Hudson, Wisconsin
Our customer in Hudson, Wisconsin is seeking motivated individuals to join their team. We're recruiting Warehouse Operations Associates to work full-time on 1st shift. As a Warehouse Operations Associate, you will support both warehouse and production operations by assisting with order fulfillment, production processes, inventory management, material handling, and maintaining a clean and safe work environment.
Responsibilities of the Warehouse Operations Associate:
  • Work in both the warehouse and production areas to support daily operations.
  • Operate production equipment by lifting clay into machines, weighing, packaging, boxing, and sealing finished products (training provided).
  • Move and stack pallets throughout the day (average pallet weight approximately 45 lbs.).
  • Pick, pack, wrap, and prepare customer orders for shipment (items weigh approximately 5-55 lbs.).
  • Unload deliveries and organize incoming materials.
  • Stock shelves and maintain an organized warehouse.
  • Assist with inventory counts and notify management when supplies are running low.
  • Operate a forklift as needed (experience preferred but not required).
  • Answer phones and assist customers with orders when needed.
  • Clean and sanitize production tables, equipment, and work areas.
  • Sweep floors, remove garbage, and maintain a clean and safe workspace.
Warehouse Operations Associate Requirements and Qualifications:
  • Self-starter with the willingness and ability to follow directions and retain detailed information.
  • Ability to repeatedly lift and pull up to 60 pounds.
  • Must maintain a neat and clean appearance daily (T-shirt, jeans, and steel-toe/composite-toe shoes required).
  • No animal or human hair on clothing.
  • Certain duties involve working with fine powders; employees must wear appropriate PPE and be willing to shave when necessary to ensure a proper mask seal in accordance with OSHA requirements. This is not a daily requirement.
  • Valid driver's license and reliable transportation required.
  • High school diploma or GED required.
  • No cell phones or smartwatches permitted on the production floor.
  • No chewing tobacco, vaping, or smoking inside the building. Smoking, vaping, and tobacco use are permitted only during breaks and lunch periods outside the facility.
  • Forklift experience is a plus, but training may be provided.
Pay for Warehouse Operations Associate: Starting at $18-$19/hour.
Warehouse Operations Associate Benefits:
  • $1.00 per hour increase upon hire-on.
  • No weekend work.
  • No holiday work.
  • Paid holiday.
  • Employer paid AFLAC insurance.
  • Clothing allowance.
  • Wellness dollars.
  • Health insurance.
  • Paid weekly.
  • Direct deposit.
  • Paid training.
Type: 1st Shift, Full-time
Schedule: 8:30 am - 5:00 pm (M-Th); 8:30 am - 4:00 pm (Fri).
Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We’ll be in touch soon!