Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate at the corporate office in Mississauga, ON. Compensation: $47,000 CAD + $1,000 quarterly bonuses ...
Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate at the corporate office in Mississauga, ON. Compensation: $47,000 CAD + $1,000 quarterly bonuses ...
Operations Associate
CA$17.60 - CA$18.10/hr
Operations Associate Part-Time Permanent Reporting to: Operations Team Lead Harry Rosen, Yorkdale ... Customer Service * Accurately control and process client transactions through the POS system with ...
Operations Associate
CA$17.60 - CA$18.10/hr
Operations Associate Part-Time Permanent Reporting to: Operations Team Lead Harry Rosen, Yorkdale ... Customer Service * Accurately control and process client transactions through the POS system with ...
Building team and customer relationships, conflict resolution, professionalism, the ability to ... Essential Functions of the Business Operations Associate: * Support liaison for general field ...
Building team and customer relationships, conflict resolution, professionalism, the ability to ... Essential Functions of the Business Operations Associate: * Support liaison for general field ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Operations Associate (Part-Time) - Newbury Street
Newbury, ON · On-site
CA$17 - CA$19/hr
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Operations Associate (Part-Time) - Newbury Street
Newbury, ON · On-site
CA$17 - CA$19/hr
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
We're hiring a Business Operations Associate to join our core team and work directly with the ... Lead market analysis, competitive deep dives, and opportunity sizing to identify trends, customer ...
We're hiring a Business Operations Associate to join our core team and work directly with the ... Lead market analysis, competitive deep dives, and opportunity sizing to identify trends, customer ...
Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...
Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...
... to the business, Associates will liaise with the various operations' processing centers-of ... Access to a variety of job opportunities across business and geographies Job Skills Customer ...
... to the business, Associates will liaise with the various operations' processing centers-of ... Access to a variety of job opportunities across business and geographies Job Skills Customer ...
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and ... Work-life balance and flex time The Sales and Operations Associate is a full-time entry level ...
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and ... Work-life balance and flex time The Sales and Operations Associate is a full-time entry level ...
CA$19 - CA$22.50/hr
... customers and our communities. This is the core belief that has guided Burberry since it was ... Keeping back of house in a tidy manner compliant with Retail Operations and Standards. Quality ...
CA$19 - CA$22.50/hr
... customers and our communities. This is the core belief that has guided Burberry since it was ... Keeping back of house in a tidy manner compliant with Retail Operations and Standards. Quality ...
CA$19 - CA$22.50/hr
... customers and our communities. This is the core belief that has guided Burberry since it was ... Keeping back of house in a tidy manner compliant with Retail Operations and Standards. Quality ...
CA$19 - CA$22.50/hr
... customers and our communities. This is the core belief that has guided Burberry since it was ... Keeping back of house in a tidy manner compliant with Retail Operations and Standards. Quality ...
Sales Operations Associate
Toronto, ON · On-site
CA$47K - CA$69K/yr
DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional ... The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales ...
Sales Operations Associate
Toronto, ON · On-site
CA$47K - CA$69K/yr
DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional ... The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales ...
Sales Operations Associate
CA$47K - CA$69K/yr
DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional ... The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales ...
Sales Operations Associate
CA$47K - CA$69K/yr
DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional ... The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales ...
Store Operations Associate (Full-Time)
Sioux Lookout, ON · On-site
CA$42K/yr
Ensuring a high level of customer service, for assigned departments * Oversee the day-to-day operations; * Training and Communicating policies and procedures to department Associates on a daily basis;
Store Operations Associate (Full-Time)
Sioux Lookout, ON · On-site
CA$42K/yr
Ensuring a high level of customer service, for assigned departments * Oversee the day-to-day operations; * Training and Communicating policies and procedures to department Associates on a daily basis;
Field Operations Associate
Sarnia, ON · On-site
CA$21.61 - CA$29.72/hr
At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with ... The Field Operations Associate will have the ability to serve key customers both in the branch and ...
Field Operations Associate
Sarnia, ON · On-site
CA$21.61 - CA$29.72/hr
At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with ... The Field Operations Associate will have the ability to serve key customers both in the branch and ...
Field Operations Associate
CA$21.61 - CA$29.72/hr
At Grainger, We Keep the World Working ® by serving more than 4.6 million customers worldwide with ... Operations Associate will have the ability to serve key customers both in the branch and on ...
Field Operations Associate
CA$21.61 - CA$29.72/hr
At Grainger, We Keep the World Working ® by serving more than 4.6 million customers worldwide with ... Operations Associate will have the ability to serve key customers both in the branch and on ...
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Delivery Account Operations Associate
Sarnia, ON · On-site
CA$20/hr
Delivery Account Operations Associate Pay Rate: $20 per hour Schedule: Monday to Friday: 9:00AM to ... Ensure customer issues and escalations are resolved or further escalated as appropriate * Conduct ...
Quick apply
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Delivery Account Operations Associate
Sarnia, ON · On-site
CA$20/hr
Delivery Account Operations Associate Pay Rate: $20 per hour Schedule: Monday to Friday: 9:00AM to ... Ensure customer issues and escalations are resolved or further escalated as appropriate * Conduct ...
Commercial Insurance Retention Associate (Remote First)
Toronto, ON · Remote
CA$52K - CA$58K/yr
Operational Innovation: Recommend process improvements to streamline how we work with financing companies and improve the overall customer journey. * Tech-Driven Support: Monitor Slack alerts ...
Commercial Insurance Retention Associate (Remote First)
Toronto, ON · Remote
CA$52K - CA$58K/yr
Operational Innovation: Recommend process improvements to streamline how we work with financing companies and improve the overall customer journey. * Tech-Driven Support: Monitor Slack alerts ...
Loans Operations
CA$50K - CA$55K/yr
... associate to join our team - we have an immediate vacancy. This role is the operational liaison between our clients and our client management team, ensuring exceptional service for our customers.
Quick apply
Loans Operations
CA$50K - CA$55K/yr
... associate to join our team - we have an immediate vacancy. This role is the operational liaison between our clients and our client management team, ensuring exceptional service for our customers.
Customer Operations Associate information
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What is a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What are the most commonly searched types of Customer Operations jobs in Ontario?
The most popular types of Customer Operations jobs in Ontario are:
What job categories do people searching Customer Operations Associate jobs in Ontario look for?
The top searched job categories for Customer Operations Associate jobs in Ontario are:
What cities in Ontario are hiring for Customer Operations Associate jobs?
Cities in Ontario with the most Customer Operations Associate job openings:
Job description
Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate at the corporate office in Mississauga, ON.
Compensation: $47,000 CAD + $1,000 quarterly bonuses
Reporting to the Business Operations Supervisor (BOS), the Business Operations Associate (BOA) is
responsible for ensuring the highest level of customer service, to external customers as well as corporate
and field office employees. The BOA is a proficient expert in the management and collection of customer
accounts, processing of contractor payroll and support of field offices. Qualities include: Building team
and customer relationships, conflict resolution, professionalism, the ability to employ the Aerotek
communication model as appropriate, and the ability to adapt to changes in the workplace.
Essential Functions of the Business Operations Associate:
• Support liaison for general field office questions including but not limited to corporate policies, payroll,
PeopleSoft issues, and spread and commissions
• Processing travel/payroll advances and adjustments for assigned field offices
• Auditing contractor payroll for assigned field offices
• Processing contractor expenses
• Management of customer accounts, including but not limited to invoicing, collections, customer
service and working with client to resolve outstanding issues
Qualifications:
• BA / BS degree in Business or Accounting preferred
• Ability to effectively work in a team oriented environment that is fair, open, honest, humble,
competitive
• Thorough knowledge of business policies and account management practices
• Strong communication skills and work ethic
• Ability to balance daily workload through effective time management, prioritization and organizational
skills
About Aerotek
Sourced by ZipRecruiter
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our "people are everything" spirit to the test as your career continues to grow.
Industry
Recruiting and staffing services and travel arrangement services
Company size
1,001 - 5,000 Employees
Headquarters location
Hanover, MD, US