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Customer Operations Associate Jobs in Mason, OH (NOW HIRING)

Carmax

Business Operations Associate

West Carrollton, OH · On-site

$15.50 - $30.70/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

DoorDash

Operations Associate, Dashmart

Cincinnati, OH · On-site

$17.85/hr

Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our ... day operations. In this role, your tasks will include: * Inventory receiving and management:

DoorDash

Operations Associate, Dashmart

Cincinnati, OH · On-site

$17.85/hr

Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our ... day operations. In this role, your tasks will include: * Inventory receiving and management:

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Mason, OH

Customer Operations Associate information

See Mason, OH salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer operations associate in Mason, OH is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.77 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What job categories do people searching Customer Operations Associate jobs in Mason, OH look for? The top searched job categories for Customer Operations Associate jobs in Mason, OH are:
What cities near Mason, OH are hiring for Customer Operations Associate jobs? Cities near Mason, OH with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Mason, OH as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,287 per year, or $24.2 per hour.

Trust Operations Associate

LCNB National Bank

Lebanon, OH • On-site

Full-time

Posted 4 days ago

Job description

Position Description

Trust Operations Associate

Identifying Information: LCNB National Bank

  • Department: Wealth
  • Reports To: Jim Fish, Trust Operations Officer
  • Status: Full Time
  • Location: LCNB Main Office, 2 N. Broadway St. Lebanon, OH 45036
  • Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.

Position Purpose:

LCNB National Bank is seeking a Trust Operations Associate that will work closely with members of the Trust Operations Team, and collaboratively with Trust Investment and Trust Administration Teams, to complete operational tasks, activities, responsibilities and projects consistent with department policies and procedures. Projects and duties will vary based on department needs and priorities as the Trust Department continuously seeks to take exceptional care of its customers.

Essential Duties and Responsibilities:

  • Performs a variety of transactions on Trust and Investments accounts, including but not limited to, account maintenance, pricing, trade posting, corporate actions, disbursements, transfers, wires, deposits, fees, dividends, and reconciliations.
  • Researches and resolves advanced and complex business issues.
  • Serves as backup for cross-functional responsibilities during absences.
  • Identifies and helps resolve systemic and operational issues.
  • Assists with special projects.
  • Maintains a variety of data files and records.
  • Monitors and processes transaction requests on behalf of clients in accordance with established procedures.
  • Operates standard office equipment and uses required software applications.
  • Adheres to principles, practices, and procedures related to general office operations, finance, and the securities industry.
  • Understands and follows process flows and regulations related to trust operations.
  • Performs other duties and responsibilities as assigned.

Required Competencies/Skills

  • 3+ years of experience in banking, trust operations, accounting, data entry, or any role requiring a high degree of attention to detail.

Desired Competencies/Skills

  • Operating standard office equipment and using required software applications, particularly Microsoft Office, with an emphasis on Excel.
  • Identifying and resolving operational issues while finding opportunities for improvement.
  • Problem-solving with accuracy and efficiency.
  • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
  • Maintain a high level of attention to detail and accuracy.
  • Provide courteous, client-focused service while maintaining professionalism.
  • Work independently while effectively managing responsibilities.
  • Work collaboratively when needed and communicate effectively with team members and external contacts at all levels.
  • Analyze data to identify discrepancies and inconsistencies.
  • Show curiosity and a willingness to learn new processes and systems.

Working Conditions:

  • In office expectations, working remotely is permitted, but limited.
  • Ability to remain in a stationary position up to 75% of the time.
  • Ability to lift and carry up to 15 lbs.
  • Occasionally move/traverse to access files and equipment.
  • Constantly operates a computer and other office equipment.

Compliance Statement:

The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.

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