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Customer Operations Associate Jobs in South Carolina

MUSC

Courier Operations Associate I

Camden, SC · On-site

Summary Summary The Courier Operations Associate I reports to the Courier Operations Program ... High school diploma or equivalent (GED) required, and a minimum of 1 year of experience in customer ...

MUSC

Courier Operations Associate I-2

Charleston, SC · On-site

Summary The Courier Operations Associate I reports to the Courier Operations Program Coordinator ... High school diploma or equivalent (GED) required, and a minimum of 1 year of experience in customer ...

MUSC

Courier Operations Associate I-1

Charleston, SC · On-site

Summary The Courier Operations Associate I reports to the Courier Operations Program Coordinator ... High school diploma or equivalent (GED) required, and a minimum of 1 year of experience in customer ...

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Customer Operations Associate information

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$8

$23

$46

How much do customer operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations associate in South Carolina is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.43 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in South Carolina? The most popular types of Customer Operations jobs in South Carolina are:
What are popular job titles related to Customer Operations Associate jobs in South Carolina? For Customer Operations Associate jobs in South Carolina, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in South Carolina look for? The top searched job categories for Customer Operations Associate jobs in South Carolina are:
What cities in South Carolina are hiring for Customer Operations Associate jobs? Cities in South Carolina with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in South Carolina as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,622 per year, or $23.9 per hour.

Courier Operations Associate I

MUSC Health & Medical University of SC

Camden, SC • On-site

Full-time

Posted 29 days ago

MUSC Health rating

7.0

Company rating: 7.0 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

Job Description Summary
Job Description Summary
The Courier Operations Associate I reports to the Courier Operations Program Coordinator. Under general supervision, the Courier Operations Associate is responsible for courier transport and transport documentation for the MUHA Courier Operations Department. This role is the front line of communication and interaction with the department's internal and external customers.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC002317 SYS - Logistics Support RHNs
Pay Rate Type
Hourly
Pay Grade
Health-19
Scheduled Weekly Hours
40
Work Shift
Job Description
Job Description Summary
The Courier Operations Associate I reports to the Courier Operations Program Coordinator. Under general supervision, the Courier Operations Associate is responsible for courier transport and transport documentation for the MUHA Courier Operations Department. This role is the front line of communication and interaction with the department's internal and external customers.
Additional Job Description
Minimum Requirements: High school diploma or equivalent (GED) required, and a minimum of 1 year of experience in customer service work. 6 months minimum courier and/or dispatch experience preferred. Credentials: Valid South Carolina driver's license in good standing is required at time of employment and must be maintained.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

What MUSC Health employees say

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About MUSC Health

Sourced by ZipRecruiter

MUSC is located in Charleston, SC, frequently named one of the best places in America to live. If charming, historic, vibrant, cultural, and coastal are adjectives that you find appealing, it's all here. In Charleston, you might find yourself dining at a world class restaurant tonight and relaxing on a boat as you explore our many waterways tomorrow. You might stroll along cobblestone streets, amidst centuries old homes by day and attend a jazz concert by night. Charleston is a place where you can live your life to its fullest.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Charleston, SC, US

Year founded

1824

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