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Director Customer Operations Jobs Near Me

RXO

Customer Operations Representative

Dublin, OH · On-site

$19 - $20/hr

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Self-motivated work style with the capacity to work well with minimal direct supervision or in a ...

4 Over llc

Director, Customer Relations

Columbus, OH · On-site

$140K - $170K/yr

SUMMARY: We're seeking a strategic and results-driven Customer Relations Director to lead and scale ... Operational Excellence * Lead continuous improvement initiatives to streamline workflows, increase ...

4over

Director, Customer Relations

Columbus, OH · On-site

Director, Customer Relations Location : Hybrid - Columbus, Ohio About the Role We're seeking a ... Operational Excellence * Lead continuous improvement initiatives to streamline workflows, increase ...

Cologix

Operations Manager

Columbus, OH

We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service.

Macy's

Sr. Director, Facilities Leader

Columbus, OH · On-site

$149K - $249K/yr

Job Overview The Senior Director, Customer Fulfillment Center oversees all aspects of leadership, engagement, strategic planning, and overall financial and operational performance of the goods-to ...

Macy's

Sr. Director, Facilities Leader

Columbus, OH

$149K - $249K/yr

Job Overview The Senior Director, Customer Fulfillment Center oversees all aspects of leadership, engagement, strategic planning, and overall financial and operational performance of the goods-to ...

Cart.com

Director of Operations

Groveport, OH · On-site

Cart.com Fast Facts: * 6,000+ customers worldwide * 1,600+ employees globally * 17 warehouses ... Develop and manage key client relationships at the operations level e.g., * Director and Manager of ...

CiresiMorek

Director of Operations

Columbus, OH · On-site

... customer expectations and business goals * Empower teams with a managerial style that is ... Plan and direct the manufacturing operations at the lowest cost consistent with established ...

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How much do director customer operations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for director customer operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.
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Director Customer Operations jobs near you
A map of the United States highlighting the number of Director Customer Operations job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Director Customer Operations job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Operations Representative

RXO

Dublin, OH • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

RXO rating

6.6

Company rating: 6.6 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

269th of 359 rated logistics

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is $19 - $20/hour base + monthly bonus with uncapped earning potential. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
  • Support Sales with managing the branch's key accounts
  • Enter loads and confirm notes about the status of shipments
  • Schedule pickup and delivery appointments with warehouses and customers
  • Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
  • Handle any issues that arise on shipments and share information and updates with the customer
  • Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
  • Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
  • Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
  • Monitor report cards

At a minimum, you'll need:
  • Excellent verbal and written communication skills
  • Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
  • The ability to work in a fast-paced environment

It'd be great if you also have:
  • 1 year of sales or customer service experience
  • 1 year of related experience and/or training, and a general understanding of the transportation industry
  • Solid attention to detail and follow-up skills with experience identifying and resolving problems

In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background is, the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
  • Competitive pay
  • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
  • 401(k) retirement plan with up to 5% company match
  • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
  • Employee Assistance Program (EAP)
  • Tuition reimbursement, adoption assistance
  • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
  • Health Reimbursement Arrangement

Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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