What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
Quick apply
What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
Customer Success Manager
Columbus, OH · On-site
What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
Customer Success Manager
Columbus, OH · On-site
What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
Team Lead, Customer Success
Columbus, OH · Remote
$110K - $135K/yr
Contribute to strategic projects aimed at improving the customer experience, account management practices, and scaling customer success operations. * Actively participate in developing customer ...
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Team Lead, Customer Success
Columbus, OH · Remote
$110K - $135K/yr
Contribute to strategic projects aimed at improving the customer experience, account management practices, and scaling customer success operations. * Actively participate in developing customer ...
Understand client business objectives, operational challenges, and strategic goals to position ... and account management teams. * Monitor customer success metrics including adoption rates ...
Understand client business objectives, operational challenges, and strategic goals to position ... and account management teams. * Monitor customer success metrics including adoption rates ...
Customer Success Manager
Columbus, OH · Remote
$95K - $112K/yr
As a Customer Success Manager, you will own a portfolio of manufacturing customers from ... Strong business acumen with the ability to connect technology solutions to operational and ...
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Customer Success Manager
Columbus, OH · Remote
$95K - $112K/yr
As a Customer Success Manager, you will own a portfolio of manufacturing customers from ... Strong business acumen with the ability to connect technology solutions to operational and ...
Customer Success Manager
Lewis Center, OH · Hybrid
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Customer Success Manager
Lewis Center, OH · Hybrid
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Customer Success Manager III
Dublin, OH · On-site
Customer Success Manager Quest Software has a two-pronged mission focused on helping organizations ... metadata management, data operations, and infrastructure solutions. This empowers data and IT ...
New
Customer Success Manager III
Dublin, OH · On-site
Customer Success Manager Quest Software has a two-pronged mission focused on helping organizations ... metadata management, data operations, and infrastructure solutions. This empowers data and IT ...
New
We are looking for an experienced Customer Success Manager with experience supporting customers in ... customer operations * Comfortable communicating technical concepts to non-technical audiences
We are looking for an experienced Customer Success Manager with experience supporting customers in ... customer operations * Comfortable communicating technical concepts to non-technical audiences
Customer Success Manager
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in ... customer operations * Comfortable communicating technical concepts to non-technical audiences
Customer Success Manager
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in ... customer operations * Comfortable communicating technical concepts to non-technical audiences
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... This role is ideal for someone who understands manufacturing operations, production planning, and ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... This role is ideal for someone who understands manufacturing operations, production planning, and ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... This role is ideal for someone who understands manufacturing operations, production planning, and ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... This role is ideal for someone who understands manufacturing operations, production planning, and ...
Customer Success Manager
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business ...
Quick apply
Customer Success Manager
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence ...
Customer Success Manager, Enterprise
Columbus, OH · On-site +1
$80K - $95K/yr
As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying ...
Quick apply
Customer Success Manager, Enterprise
Columbus, OH · On-site +1
$80K - $95K/yr
As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
Impact Manager, Customer Success
Columbus, OH · On-site +1
$100K - $105K/yr
Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management. Required Skills ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships ... Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence ...
Customer Success Specialist
Columbus, OH · Remote
Reporting to the Operations Lead while working closely with the COO and Marketing team, you'll ... Self-directed with the ability to manage multiple communication channels while maintaining a high ...
Quick apply
Customer Success Specialist
Columbus, OH · Remote
Reporting to the Operations Lead while working closely with the COO and Marketing team, you'll ... Self-directed with the ability to manage multiple communication channels while maintaining a high ...
Customer Success Operations Manager information
See salary details
$44.5K - $52.8K
3% of jobs
$52.8K - $61K
0% of jobs
$61K - $69.3K
3% of jobs
$69.3K - $77.6K
2% of jobs
$77.6K - $85.9K
2% of jobs
$85.9K - $94.1K
3% of jobs
$94.1K - $102.4K
1% of jobs
$102.4K - $110.7K
1% of jobs
$110.7K - $119K
0% of jobs
$119K - $127.2K
1% of jobs
$128K is the 25th percentile. Wages below this are outliers.
$127.2K - $135.5K
83% of jobs
$44.5K
$123.7K
$135.5K
How much do customer success operations manager jobs pay per year?
As of Jul 26, 2026, the average yearly pay for customer success operations manager in the United States is $123,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.
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What job categories do people searching Customer Success Operations Manager jobs look for? The top searched job categories for Customer Success Operations Manager jobs are:
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- Contractual Customer Success Manager
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What cities are hiring for Customer Success Operations Manager jobs? Cities with the most Customer Success Operations Manager job openings:
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Job description
Who We Are
Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents.
We've built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow.
That kind of momentum requires something specific from the people who work here: high standards, a builder's mindset and ambition without ego.
Foxen isn't for everyone. But for the people it's for, it's a supportive place to grow.
What You'll DoAs a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance, training property teams, onboarding new properties, and providing overall oversight for an assigned portfolio of communities.
As a key member of a growing team of entrepreneurial professionals, you'll help drive innovation in the multifamily risk compliance industry. You'll also have the opportunity to contribute to the development and enhancement of the company's operational platform, helping shape the future of our products and services.
Your ResponsibilitiesCustomer Relationship & Adoption
- Serve as the primary strategic partner and escalation point for key leaders and property-level staff, fostering strong relationships and driving resolution for complex customer service and technical account inquiries.
- Lead the successful onboarding, training, and adoption of the Foxen platform for new customers and their properties, ensuring a logical, timely, and positive integration experience.
- Champion product comfort and communication by training staff on Foxen product features and benefits, empowering them to effectively communicate the value proposition to residents.
Portfolio Health & Compliance
- Monitor and manage the health and compliance of an assigned customer portfolio, proactively communicating with property-level teams to ensure consistent execution of best practices and standard operating procedures (SOPs).
- Drive customer retention and growth by continuously reviewing account performance and usage data, identifying opportunities for deeper platform utilization, and mitigating churn risk.
- Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success.
Operations & Stakeholder Management
- Provide clear, data-driven updates on the progress of monthly, quarterly, and annual strategic initiatives to internal and external stakeholders, ensuring alignment on business objectives.
- Collaborate cross-functionally with the Finance department to prepare accurate monthly customer invoices and perform necessary audits and reviews of charges.
- Contribute to the strategic planning and development of the customer's operational platform and processes, representing the Voice of the Customer (VoC) to inform product and service improvements.
- Strong communication and interpersonal skills (friendly, personable, positive personality).
- Excellent organizational and time management skills, and the ability to prioritize and multi-task.
- Positive attitude with a willingness to quickly learn and adapt to new systems.
- Previous customer service experience strongly preferred.
- Previous experience as a Customer Success Manager or in Property Management preferred.
About Foxen
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Columbus, OH, US
Year founded
2018