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Customer Operations Jobs Near Me

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data ... The Data Center Operations Manager ensures disciplined execution of operational standards ...

Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data ... The Data Center Operations Manager ensures disciplined execution of operational standards ...

We provide our nearly 2,000 customers with direct access to our local operations teams, resulting ... in strong partnerships enabled by exceptional operational support and unparalleled customer service.

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls, emails, building orders ...

Customer Operations Reports To: Senior Director of Operations FLSA Status: Full-Time; Exempt POSITION SUMMARY In this role, you will be responsible for answering calls, emails, building orders ...

Willingness to travel up to 30% to customer sites to build relationships, provide support, and gain a deep understanding of customer operations * Comfortable communicating technical concepts to non ...

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Customer Operations information

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How much do customer operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer operations in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Operations jobs? Cities with the most Customer Operations job openings:
What states have the most Customer Operations jobs? States with the most job openings for Customer Operations jobs include:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
A map of the United States highlighting the number of Customer Operations job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Operations job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Care and Recovery Associate

Customer Operations

Columbus, OH • On-site

$18 - $27.06/hr

Full-time

Re-posted 9 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at building rapport over the phone and turning challenging conversations into positive outcomes? At Spectrum, you’ll connect with customers to resolve overdue accounts, using your communication and problem-solving skills to help minimize bad debt. Your work will directly support Spectrum's commitment to providing exceptional service and financial stability.


How You’ll Make an Impact

  • Contact customers by phone to resolve and collect on accounts overdue between 42 and 49 days
  • Research account details and investigate debt situations to ensure accurate resolution
  • Maintain up-to-date knowledge of federal, state and local regulations along with internal policies
  • Respond to incoming customer inquiries regarding unpaid debt and offer clear information
  • Demonstrate professionalism and friendliness during every customer interaction
  • Take decisive action based on transaction characteristics to facilitate effective debt collection
  • Solid understanding of basic accounting, bookkeeping, mathematics and general office procedures
  • Detail oriented with strong verbal, written and interpersonal communication abilities
  • Capable of exercising sound judgment in billing disputes
  • Skilled in negotiation and influencing outcomes
  • Able to resolve difficult and escalated issues effectively
  • Strong problem-solving skills for variable situations
  • Ability to work independently with minimal supervision
  • Capable of interpreting instructions in written, oral, diagram or schedule form
  • Consistent and punctual attendance
  • Support additional business needs as assigned to help achieve team goals

What You’ll Bring to Spectrum


Required Qualifications


Education

  • High School diploma or General Education Degree (GED)

Preferred Qualifications

Experience

  • 0-2 years of related work experience or training in collections, accounting or customer service

Skills

  • Skilled in using telephone systems
  • Bi-lingual abilities preferred but not required
  • Proficient with Microsoft Excel and Office

#LI-FB1
CCO203 2026-74670 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $12,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum


Required Qualifications


Education

  • High School diploma or General Education Degree (GED)

Preferred Qualifications

Experience

  • 0-2 years of related work experience or training in collections, accounting or customer service

Skills

  • Skilled in using telephone systems
  • Bi-lingual abilities preferred but not required
  • Proficient with Microsoft Excel and Office
Employment Type: Full Time