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Customer Operations Jobs Near Me

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

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Customer Operations information

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How much do customer operations jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for customer operations in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Operations jobs? Cities with the most Customer Operations job openings:
What states have the most Customer Operations jobs? States with the most job openings for Customer Operations jobs include:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
A map of the United States highlighting the number of Customer Operations job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Operations job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Representative | Technical Support

Customer Operations

Columbus, OH โ€ข On-site

$15 - $20.25/hr

Other

Re-posted 22 days ago


Job description

Customer Service Representative

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

Responsibilities

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

What Our Customer Service Representatives Enjoy Most

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

Qualifications

What You'll Bring To Spectrum

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, customer service
  • Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient