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Customer Operations Jobs in Arizona (NOW HIRING)

ASML

Customer Operations Finance Lead

Chandler, AZ · On-site

$132K/yr

ABS Customer Operations Senior Finance Team Lead At ASML we ensure that our people, processes and information systems enable us to achieve growth and meet our ambitious business objectives. This role ...

Quest Energy Group

Weekend Operations Lead

Scottsdale, AZ · On-site

$55K - $75K/yr

The Lead will oversee pre- and post-weekend preparation, manage customer operations, collaborate closely with the carrier department to ensure coverage, and serve as the final escalation contact for ...

Quest Energy Group

Weekend Operations Lead

Scottsdale, AZ · On-site

$55K - $75K/yr

The Lead will oversee pre- and post-weekend preparation, manage customer operations, collaborate closely with the carrier department to ensure coverage, and serve as the final escalation contact for ...

Ciena

$100K - $160K/yr

The position connects customer operational needs with scalable, ITIL-aligned service designs that strengthen deal execution and long-term service delivery. The impact of this role is visible across ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Avondale, AZ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

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Customer Operations information

See Arizona salary details

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How much do customer operations jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer operations in Arizona is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What's a good job for overthinkers?

Customer Operations roles often involve problem-solving, communication, and process management, which can suit overthinkers who enjoy analyzing details and ensuring accuracy. These jobs typically require strong organizational skills and attention to detail, with tasks that involve customer support, data entry, or workflow coordination. They can be performed in structured environments with clear procedures, reducing the need for rapid decision-making under pressure.

What are some typical challenges faced in a Customer Operations role, and how can I prepare to handle them?

In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.

What is a customer operations job?

A customer operations job involves managing and improving processes related to customer service, support, and account management within a company. It often includes tasks such as coordinating between teams, analyzing customer data, and ensuring efficient service delivery, typically requiring strong organizational and communication skills.

What do customer operations do?

Customer operations professionals manage processes that support customer satisfaction and retention, including order fulfillment, account management, and service delivery. They often use tools like CRM systems and require strong communication and problem-solving skills to ensure efficient customer experiences.

What is the difference between Customer Operations vs Customer Service Representative?

AspectCustomer OperationsCustomer Service Representative
Primary FocusManaging customer accounts, process optimization, and ensuring overall customer successHandling direct customer inquiries, providing support, and resolving issues
Required SkillsProcess management, data analysis, communication, problem-solvingCommunication, empathy, product knowledge, problem resolution
Work EnvironmentCross-departmental, often in operations or account management teamsCustomer support centers, call centers, or retail settings
Common CertificationsCustomer service certifications, project management, CRM toolsCustomer service certifications, communication skills training

Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What jobs pay 4000 a week without a degree?

Customer Operations roles typically do not pay $4,000 a week without specialized experience or advanced skills. High-paying jobs in this field often require industry knowledge, certifications, or managerial responsibilities. For higher earnings without a degree, roles in sales, real estate, or skilled trades may reach or exceed this level with experience and performance.

What are the key skills and qualifications needed to thrive as a Customer Operations professional, and why are they important?

To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.

What are customer operations?

Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
What are the most commonly searched types of Customer Operations jobs in Arizona? The most popular types of Customer Operations jobs in Arizona are:
What are popular job titles related to Customer Operations jobs in Arizona? For Customer Operations jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Operations jobs in Arizona look for? The top searched job categories for Customer Operations jobs in Arizona are:
Customer Operations jobs near you
Infographic showing various Customer Operations job openings in Arizona as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,641 per year, or $19.1 per hour.
Customer Operations Finance Lead

Customer Operations Finance Lead

ASML

Chandler, AZ • On-site

$132K/yr

Full-time

Re-posted 13 days ago

ASML rating

9.3

Company rating: 9.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

9th of 430 rated machine equipment manufacturers

Job description

ABS Customer Operations Senior Finance Team Lead
At ASML we ensure that our people, processes and information systems enable us to achieve growth and meet our ambitious business objectives. This role supports accounts receivable, collections with a global focus on ABS Customer Operations processes.
Job Mission
The Accounts Receivable Team Lead is responsible for end-to-end oversight of U.S. Accounts Receivable (AR), Invoicing, and supporting a global collections project designed to build a Collections discipline. This role ensures high-quality customer interactions, accurate and timely invoicing, efficient payment cycles, and seamless coordination between stakeholders.
Job description
Accounts Receivable & Collections Leader:
  • Acts as the end-to-end owner for US AR and Collections outcomes, accountable for results (cash, DSO, Aging, customer experience).
  • Monitor and drive key performance indicators (DSO, aging, overdue trends, bad debt).
  • Exercises independent judgement to guide the team in resolving invoicing, accounting, tax, or credit issues impacting customer payments. Lead escalations and coordinate cross-functionally with stakeholders.
  • Drive and execute ASML Customer Operations initiatives, strategies and targets within US AR, Invoicing and Collections.

Team Leadership & Stakeholder Alignment:
  • Owns end-to-end U.S. AR and Collections performance, accountable for outcomes (cash, DSO, aging, customer experience) and empowered to make independent decisions.
  • Leads cross-functional and global stakeholders to resolve complex issues, translate strategy into execution, and drive sustainable process and control improvements.
  • Develops team capability and judgment, embedding ownership, continuous improvement, and automation as standard ways of working.

Process Governance & Continuous Improvement:
  • Implement standardized procedures and internal controls across US AR and collections.
  • Partner with global stakeholders on E2E Market-to-Cash and Quote-to-Cash improvements.
  • Drive automation initiatives using SAP ECC and SAP S/4 HANA, dispute management tools, RPA, portals and macros.
  • Identify and remove process bottlenecks; champion first-time-right execution.

Reporting & Compliance:
  • Ensure AR and customer service transactions comply with US GAAP, internal policies and local/global regulatory requirements.
  • Support audits and documentation related to AR, collections and customer service transactions.

Qualifications
Education & Experience
  • Bachelor's degree, preferably in operations, finance, or accounting
  • Minimum of 3 years relevant working experience in Global Enabling Services and/or Quote-to-Cash domain
  • Experience supervising or managing direct reports
  • Working knowledge of US applicable laws and regulations and/or internal control framework, preferably with a publicly-traded corporation
  • Experience with multiple currencies
  • Experience with ERP SAP, Microsoft Office products
  • Affinity with new IT developments and process improvement (S4HANA, RPA, continuous monitoring, portals, etcetera)

Personal Skills
  • Multi-disciplinary & multi-cultural understanding, values differences and is able to bridge between different departments and people
  • Strives for continuous improvement
  • Committed and flexible (going the extra mile)
  • LEAN training, including a yellow, green, orange or black belt preferred
  • Has a strong and enthusiastic personality with the ability to operate in a dynamic and international environment.
  • Ability to plan and prioritize a variety of tasks
  • Proficient verbal and written, in English
  • Effective communication skills, proactiveness, sense of responsibility, customer oriented (both internal and external), stress-resistant
  • Values supporting team member growth

Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote per-sons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

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