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Customer Operations Jobs in Arizona (NOW HIRING)

evolvedMD

Customer Operations Specialist

Scottsdale, AZ · On-site

$60K - $70K/yr

Customer Operations Specialist Location: This position is based out of evolvedMD's corporate headquarters in Scottsdale, Arizona. Potential daily travel up to 2-3 times per week is expected ...

ASML

Customer Operations Finance Lead

Chandler, AZ · On-site

$132K/yr

ABS Customer Operations Senior Finance Team Lead At ASML we ensure that our people, processes and information systems enable us to achieve growth and meet our ambitious business objectives. This role ...

Ciena

$100K - $160K/yr

The position connects customer operational needs with scalable, ITIL-aligned service designs that strengthen deal execution and long-term service delivery. The impact of this role is visible across ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Avondale, AZ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Avondale, AZ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

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All JobsCustomer Operations JobsCustomer Operations Jobs in Arizona

Customer Operations information

See Arizona salary details

$9

$19

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How much do customer operations jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer operations in Arizona is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Customer Operations role, and how can I prepare to handle them?

In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Operations, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and strategic oversight of customer service functions within large organizations.

What is a customer operations job?

A customer operations job involves managing and improving processes related to customer interactions, such as order fulfillment, support, and account management. It often requires skills in communication, problem-solving, and familiarity with customer management tools like CRM software. The role aims to enhance customer satisfaction and streamline business operations.

What do customer operations do?

Customer operations professionals manage and optimize processes related to customer service, support, and account management to ensure a positive customer experience. They often work with tools like CRM systems, analyze data to improve service delivery, and coordinate between departments to resolve issues efficiently.

What job makes $10,000 a month without a degree?

In customer operations, roles such as customer success managers or account executives can earn $10,000 or more monthly, especially with experience, strong communication skills, and performance-based bonuses. These positions often require industry knowledge, sales skills, and sometimes certifications but do not always mandate a college degree.

What is the difference between Customer Operations vs Customer Service Representative?

AspectCustomer OperationsCustomer Service Representative
Primary FocusManaging customer accounts, process optimization, and ensuring overall customer successHandling direct customer inquiries, providing support, and resolving issues
Required SkillsProcess management, data analysis, communication, problem-solvingCommunication, empathy, product knowledge, problem resolution
Work EnvironmentCross-departmental, often in operations or account management teamsCustomer support centers, call centers, or retail settings
Common CertificationsCustomer service certifications, project management, CRM toolsCustomer service certifications, communication skills training

Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Operations professional, and why are they important?

To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.

What are customer operations?

Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
What are the most commonly searched types of Customer Operations jobs in Arizona? The most popular types of Customer Operations jobs in Arizona are:
What are popular job titles related to Customer Operations jobs in Arizona? For Customer Operations jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Operations jobs in Arizona look for? The top searched job categories for Customer Operations jobs in Arizona are:
Customer Operations jobs near you
Infographic showing various Customer Operations job openings in Arizona as of June 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,641 per year, or $19.1 per hour.
Customer Operations Specialist

Customer Operations Specialist

evolvedMD

Scottsdale, AZ

$60K - $70K/yr

Other

Retirement

Posted 23 days ago

Job description

Customer Operations Specialist

Location: This position is based out of evolvedMD's corporate headquarters in Scottsdale, Arizona. Potential daily travel up to 2-3 times per week is expected throughout the Phoenix market.

The Customer Operations Specialist is responsible for supporting the operational success of evolvedMD's behavioral health integration model within our customers' primary care practices after program launch. This role works closely with the Account Management team to ensure clinics and care teams have the resources, coordination, and operational support needed to deliver services effectively.

The Customer Operations Specialist collaborates with internal teams and customer stakeholders to support day-to-day operational needs, coordinate onboarding for new employees joining existing programs, and assist in resolving operational challenges across active customer sites.

Compensation

  • First year compensation $60,000 to $70,000 annually (DOE) 
  • Annual bonus based on company performance and individual KPIs
  • $1,200annual technology allowance
  • 401(k) company match up to 3%

Your Expected Deliverables 

  • Support the consistent operational execution of evolvedMD's behavioral health integration model across active customer clinics.
  • Coordinate onboarding logistics for new employees joining existing customer sites, including workspace setup, equipment, and operational readiness.
  • Conduct site visits as needed to address operational needs such as equipment coordination, workspace readiness, and inventory management.
  • Track and coordinate operational needs identified by Account Managers and the Clinical Team, ensuring requests are addressed efficiently and clinics have the resources required to deliver care.
  • Serve as an operational liaison between internal teams and customer stakeholders, providing updates and escalating issues when necessary.
  • Collaborate with Clinical Directors and Managers to support Behavioral Health Managers' workflows, address operational challenges, and ensure smooth day-to-day clinic operations.
  • Identify and troubleshoot operational challenges that may impact service delivery, collaborating with AMs, clinical leadership, and the Director of Customer Experience to resolve issues.
  • Support process improvement initiatives and operational reviews to enhance efficiency, scalability, and the overall customer experience.
  • Assist with operational documentation, tracking, and reporting as needed.
  • Perform special projects and other operational tasks as directed by the Director of Customer Experience.

 Your Experience, Background, and Skills

  • Compassionate about the delivery of "Whole Patient Care, Upfront and Ongoing."
  • Open and collaborative mindset strongly rooted in passion and integrity.
  • High level of organization and time management skills, including ability to manage multiple tasks and deadlines simultaneously. Minimum of 1-2 years of coordination experience or equivalent training required.
  • Proven track record of strong attention to detail with high accuracy and consistency in delivering high-quality work outcomes.
  • Strong written and verbal communication skills, especially communicating detailed information to multiple stakeholders in a clear and concise fashion.
  • Self-starter attitude with a bias for proactive problem-solving and anticipating stakeholders' needs.
  • Experience working within a primary care practice is a plus.

Reports To 

This position reports to the Director of Customer Experience.

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