ZipRecruiter

Log In

1

Shopify Customer Service Jobs in Arizona (NOW HIRING)

Shop Harbour

Customer Service Representative

Phoenix, AZ · On-site

$27/hr

As a Customer Service Agent, you'll be part of Harbour's dedicated Customer Experience team ... Proficiency with NetSuite, Hiver, and Shopify (or similar systems). * Excellent attention to detail ...

eMerchantClub

Be Seen First

Website Customer Support and Retention Agent (In Office)

Phoenix, AZ · On-site

$38K - $50K/yr

Experience with e-commerce platforms such as Shopify, or WooCommerce is a plus If you are passionate about providing excellent customer service, have a keen eye for detail, and enjoy troubleshooting ...

Branded Bills

Revenue Systems Architect

Tempe, AZ · On-site

$120K - $170K/yr

You will partner closely with Sales, Marketing, Customer Service, Technology, and Operations to ... Familiarity with NetSuite, Shopify, Azure, or custom application ecosystems. * Experience mentoring ...

H To O Supply

E-Commerce Coordinator

Tucson, AZ · On-site

$19 - $21/hr

Customer & Product Insight * Work and train periodically at the customer service counter to gain ... Experience with e-commerce platforms (Shopify, WooCommerce, Magento, etc.) * Background in product ...

H To O Supply

E-Commerce Coordinator

Tucson, AZ · On-site

$19 - $21/hr

Customer & Product Insight * Work and train periodically at the customer service counter to gain ... Experience with e-commerce platforms (Shopify, WooCommerce, Magento, etc.) * Background in product ...

H To O Supply

E-Commerce Coordinator

Tucson, AZ · On-site

$19 - $21/hr

Customer & Product Insight * Work and train periodically at the customer service counter to gain ... Experience with e-commerce platforms (Shopify, WooCommerce, Magento, etc.) * Background in product ...

Hiland's Cigars

E-Commerce Manager

Phoenix, AZ · On-site

$20 - $24/hr

Familiarity with website platforms (e.g., Shopify, WooCommerce, or similar) * Strong organizational ... Our commitment to delivering great customer service, fast shipping, and a huge selection of the ...

Orchard

Inside Sales Associate

Phoenix, AZ · Remote

... AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000 ... You will pitch Orchard's various service offerings to potential customers with the goal of ...

Orchard

Inside Sales Associate

Phoenix, AZ · On-site

... AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000 ... You will pitch Orchard's various service offerings to potential customers with the goal of ...

Orchard

Escrow Officer w/ Book

Phoenix, AZ

... Airbnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor ... Exceptional verbal and written customer service skills that help form positive relationships both ...

Orchard

Escrow Officer w/ Book

Phoenix, AZ · On-site

... Airbnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor ... Exceptional verbal and written customer service skills that help form positive relationships both ...

Orchard

Mortgage Loan Officer

Phoenix, AZ · Remote

$175K/yr

... AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000 ... A passion for customer service and relationship building with keeping both our customers and agents ...

Leap

PT Sales Supervisor: Bad Birdie

Scottsdale, AZ · On-site

Creates meaningful customer connections through exceptional service, product expertise, and ... Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace ...

next page

Showing results 1-20

All JobsShopify Customer Service JobsShopify Customer Service Jobs in Arizona

Shopify Customer Service information

See Arizona salary details

$9

$17

$25

How much do shopify customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for shopify customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What do Shopify jobs pay?

Shopify customer service roles typically pay between $12 and $20 per hour, depending on experience, location, and specific responsibilities. Salaries can vary for full-time positions, with some roles offering additional benefits such as bonuses or flexible schedules.

What are the typical daily responsibilities of a Shopify Customer Service representative?

Shopify Customer Service representatives are responsible for assisting customers with order inquiries, troubleshooting account or payment issues, and providing detailed product information via email, chat, or phone. They often collaborate closely with sales, fulfillment, and technical support teams to resolve complex issues and ensure timely order processing. In addition to handling incoming requests, representatives may also proactively reach out to customers regarding order updates or to gather feedback. Daily tasks require multitasking and timely communication to maintain a high level of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Shopify Customer Service position, and why are they important?

To thrive as a Shopify Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of e-commerce operations, typically supported by prior customer service experience. Familiarity with the Shopify platform, CRM systems, and ticketing tools like Zendesk or Freshdesk is often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills that help in building customer trust and resolving issues efficiently. These skills are crucial for ensuring customer satisfaction, repeat business, and effective handling of a wide range of inquiries in a dynamic online retail environment.

Can a beginner become a Shopify Customer Service VA?

Yes, beginners can become a Shopify Customer Service VA, as the role often requires basic communication skills, familiarity with Shopify platforms, and customer support tools. Prior experience is not mandatory, but having knowledge of e-commerce and good problem-solving abilities can improve job prospects. Training is typically provided, making it accessible for newcomers to start in this role.

Does Shopify do remote work?

Shopify Customer Service roles often offer remote work options, especially for customer support positions that can be performed online. The company has a flexible work environment, and many customer service jobs are fully remote, requiring good communication skills and familiarity with digital tools. However, specific roles and locations may vary, so it is advisable to check the job listing for remote work availability.

Is it hard to get hired at Shopify?

Getting hired as a Shopify Customer Service representative typically requires good communication skills, familiarity with e-commerce platforms, and the ability to handle customer inquiries efficiently. The hiring process often involves multiple interviews and assessments to evaluate problem-solving abilities and technical knowledge. Candidates with relevant experience and a strong customer service background generally have a better chance of securing the role.

What is a Shopify Customer Service job?

A Shopify Customer Service job involves assisting customers with inquiries, orders, refunds, and technical issues related to a Shopify store. Representatives communicate with customers via email, chat, or phone to resolve problems efficiently. They also provide guidance on using Shopify features, troubleshoot common issues, and ensure a smooth shopping experience. Excellent communication, problem-solving skills, and knowledge of Shopify's platform are essential for this role.

What are the most commonly searched types of Shopify Customer Service jobs in Arizona? The most popular types of Shopify Customer Service jobs in Arizona are:
What are popular job titles related to Shopify Customer Service jobs in Arizona? For Shopify Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Shopify Customer Service jobs in Arizona look for? The top searched job categories for Shopify Customer Service jobs in Arizona are:
What cities in Arizona are hiring for Shopify Customer Service jobs? Cities in Arizona with the most Shopify Customer Service job openings:
Shopify Customer Service jobs near you
Infographic showing various Shopify Customer Service job openings in Arizona as of July 2026, with employment types broken down into 69% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Customer Service Representative

Shop Harbour

Phoenix, AZ • On-site

$27/hr

Full-time

Posted 17 days ago

Job description


Summary:

As a Customer Service Agent, you’ll be part of Harbour’s dedicated Customer Experience team, supporting our web, store, and trade clients nationwide. You’ll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every interaction reflects Harbour’s brand promise of exceptional care.
You’ll work closely with the Customer Service Lead and Director of Customer Experience to deliver outstanding service, uphold Harbour’s standards, and identify opportunities to improve processes and elevate the customer journey.

Responsibilities:
  • Provide responsive, empathetic, and accurate support to web, store, and trade clients via phone, email, and live chat.
  • Manage customer inquiries related to orders, deliveries, product information, returns, and trade account support.
  • Resolve issues efficiently while maintaining Harbour’s tone, professionalism, and brand values.
  • Accurately document customer interactions in NetSuite and Hiver, ensuring records are complete and up to date.
  • Collaborate with internal teams (logistics, warehouse, retail, e-commerce, and finance) to track, resolve, and communicate updates.
  • Escalate complex or high-priority issues to the Customer Service Lead when appropriate.
  • Support process improvements and share insights that enhance the customer experience.
  • Maintain up-to-date product and brand knowledge to offer thoughtful, informed assistance.
  • Contribute to a positive team culture built on collaboration, care, and customer focus.
Qualifications:
  • 1–3 years of customer service experience in retail, e-commerce, or trade/wholesale environments.
  • Strong written and verbal communication skills.
  • Empathy, patience, and sound problem-solving abilities.
  • Proficiency with NetSuite, Hiver, and Shopify (or similar systems).
  • Excellent attention to detail and data accuracy.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • A proactive, team-oriented attitude and genuine passion for helping customers.
  • Experience in Business, Communications, or related field.
  • Experience supporting trade or wholesale accounts.
  • Familiarity with omni-channel retail operations.
  • Flexibility to work weekends or extended hours during peak sales periods.
Performance Metrics/KPI's
  • Customer Satisfaction (CSAT) and response time.
  • First Contact Resolution rate.
  • Accuracy and quality of customer documentation.
  • Collaboration and communication with internal teams.
  • Consistency in delivering Harbour’s service standards and tone.
Employment Information:
Compensation:  $25.00/hr 

About Harbour Outdoor:
Harbour is a family-owned global design brand rooted in nearly fifty years of craftsmanship and heritage. Founded in 1976 by master blacksmith Jim Condos, Harbour has grown from a small Sydney workshop into an internationally recognized luxury outdoor furniture company, still led by multiple generations of the Condos family.
We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail. Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide.

Powered by JazzHR

F8pcrqe8KT