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Customer Operations Manager Jobs in Arizona (NOW HIRING)

Customer Operations Specialist Location: This position is based out of evolvedMD's corporate ... This role works closely with the Account Management team to ensure clinics and care teams have the ...

Customer Operations Specialist Location: This position is based out of evolvedMD's corporate ... This role works closely with the Account Management team to ensure clinics and care teams have the ...

Customer Operations Specialist Location: This position is based out of evolvedMD's corporate ... This role works closely with the Account Management team to ensure clinics and care teams have the ...

Customer Operations Finance Lead

Chandler, AZ · On-site

$132K/yr

ABS Customer Operations Senior Finance Team Lead At ASML we ensure that our people, processes and ... Experience supervising or managing direct reports * Working knowledge of US applicable laws and ...

Playing a pivotal role in customer service and problem-solving, the Operations Manager ensures customers receive the highest quality of service to get their equipment back up and running.

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

Scottsdale, AZ · On-site

$20.15 - $34.15/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Customer Operations Manager information

See Arizona salary details

$41.5K

$115.3K

$126.3K

How much do customer operations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer operations manager in Arizona is $115,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,900.00 and $124,900.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are popular job titles related to Customer Operations Manager jobs in Arizona? For Customer Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Arizona look for? The top searched job categories for Customer Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Customer Operations Manager jobs? Cities in Arizona with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Arizona as of June 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $115,254 per year, or $55.4 per hour.
Customer Operations Specialist

Customer Operations Specialist

evolvedMD

Scottsdale, AZ

$60K - $70K/yr

Other

Retirement

Posted 23 days ago


Job description

Customer Operations Specialist

Location: This position is based out of evolvedMD's corporate headquarters in Scottsdale, Arizona. Potential daily travel up to 2-3 times per week is expected throughout the Phoenix market.

The Customer Operations Specialist is responsible for supporting the operational success of evolvedMD's behavioral health integration model within our customers' primary care practices after program launch. This role works closely with the Account Management team to ensure clinics and care teams have the resources, coordination, and operational support needed to deliver services effectively.

The Customer Operations Specialist collaborates with internal teams and customer stakeholders to support day-to-day operational needs, coordinate onboarding for new employees joining existing programs, and assist in resolving operational challenges across active customer sites.

Compensation

  • First year compensation $60,000 to $70,000 annually (DOE) 
  • Annual bonus based on company performance and individual KPIs
  • $1,200annual technology allowance
  • 401(k) company match up to 3%

Your Expected Deliverables 

  • Support the consistent operational execution of evolvedMD's behavioral health integration model across active customer clinics.
  • Coordinate onboarding logistics for new employees joining existing customer sites, including workspace setup, equipment, and operational readiness.
  • Conduct site visits as needed to address operational needs such as equipment coordination, workspace readiness, and inventory management.
  • Track and coordinate operational needs identified by Account Managers and the Clinical Team, ensuring requests are addressed efficiently and clinics have the resources required to deliver care.
  • Serve as an operational liaison between internal teams and customer stakeholders, providing updates and escalating issues when necessary.
  • Collaborate with Clinical Directors and Managers to support Behavioral Health Managers' workflows, address operational challenges, and ensure smooth day-to-day clinic operations.
  • Identify and troubleshoot operational challenges that may impact service delivery, collaborating with AMs, clinical leadership, and the Director of Customer Experience to resolve issues.
  • Support process improvement initiatives and operational reviews to enhance efficiency, scalability, and the overall customer experience.
  • Assist with operational documentation, tracking, and reporting as needed.
  • Perform special projects and other operational tasks as directed by the Director of Customer Experience.

 Your Experience, Background, and Skills

  • Compassionate about the delivery of "Whole Patient Care, Upfront and Ongoing."
  • Open and collaborative mindset strongly rooted in passion and integrity.
  • High level of organization and time management skills, including ability to manage multiple tasks and deadlines simultaneously. Minimum of 1-2 years of coordination experience or equivalent training required.
  • Proven track record of strong attention to detail with high accuracy and consistency in delivering high-quality work outcomes.
  • Strong written and verbal communication skills, especially communicating detailed information to multiple stakeholders in a clear and concise fashion.
  • Self-starter attitude with a bias for proactive problem-solving and anticipating stakeholders' needs.
  • Experience working within a primary care practice is a plus.

Reports To 

This position reports to the Director of Customer Experience.