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Customer Operations Manager Jobs in Arizona (NOW HIRING)

Aaregional

Unit Manager, Customer Operations

Phoenix, AZ · On-site

$50K/yr

This position will report to the Department Manager, Customer Operations. Essential Duties: * Keep both the company goals and customer expectations in mind when overseeing daily operations * Coach ...

Aaregional

Duty Manager, Customer Operations

Phoenix, AZ · On-site

$65K/yr

This position will report to the Department Manager, Customer Operations. Essential Duties: * Keep company goals and customer expectations in mind when overseeing daily operations * Coach and provide ...

evolvedMD

Customer Operations Specialist

Scottsdale, AZ · On-site

$60K - $70K/yr

Customer Operations Specialist Location: This position is based out of evolvedMD's corporate ... This role works closely with the Account Management team to ensure clinics and care teams have the ...

ASML

Customer Operations Finance Lead

Chandler, AZ · On-site

$132K/yr

ABS Customer Operations Senior Finance Team Lead At ASML we ensure that our people, processes and ... Experience supervising or managing direct reports * Working knowledge of US applicable laws and ...

EoS Fitness

Operations Manager

Phoenix, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Mesa, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Tempe, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Laveen, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Tempe, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Queen Creek, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Cave Creek, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Surprise, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Phoenix, AZ

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

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Showing results 1-20

All JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Arizona

Customer Operations Manager information

See Arizona salary details

$41.5K

$115.3K

$126.3K

How much do customer operations manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer operations manager in Arizona is $115,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,900.00 and $124,900.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Arizona? For Customer Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Arizona look for? The top searched job categories for Customer Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Customer Operations Manager jobs? Cities in Arizona with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Arizona as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $115,254 per year, or $55.4 per hour.

Unit Manager, Customer Operations

Aaregional

Phoenix, AZ • On-site

$50K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Customer Operations in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures in a unit where focus is on safe equipment handling and staffing. The Unit Manager coaches and provides career development to the team as part of managing a team with various duties to include supervisors and agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Department Manager, Customer Operations.

Essential Duties:

  • Keep both the company goals and customer expectations in mind when overseeing daily operations

  • Coach and provide career development to the staff

  • Correct non-compliant behavior and impose corrective action as required

  • Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines

  • Manage a team with various duties to include supervisors and agents

  • Administrative duties to include daily/weekly/monthly reports

  • Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees

  • Conduct employee performance reviews

Job Qualifications and Competencies:

  • Proven success as a Team Leader with ability to preplan manpower and equipment

  • Ability to work independently, set and meet own deadlines

  • Ability to work well with all levels of management and support staff

  • Able to defuse conflicts among team members

  • Familiarity with Microsoft Office Suite

  • Prior experience with internal controls processes for accountable items

Preferred Qualifications:

  • Two (2) years of supervisory experience in both Ramp and Customer Service

  • Working knowledge of Airport Operations Area (AOA) environment

  • Extensive knowledge of QIK, Sabre, and the Internal Controls Manual (ICM)

  • Bachelor's Degree in Aviation, Business, or related field

Work Environment:

  • Use of computers and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$50,000.00/Annual Salary

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

July 10, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

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