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Customer Operations Associate Jobs in Arizona (NOW HIRING)

Aerotek

Business Operations Associate

Tempe, AZ · On-site

$21.63/hr

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, toexternal customers as well as corporate and field office employees. The BOA is proficient ...

Crateandbarrel

Operations Associate

Chandler, AZ · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Aerotek

Business Operations Associate

Tempe, AZ · On-site

$45K/yr

Building customer relationships, conflict resolution, professionalism, detail oriented, strong ... Essential Functions of the Business Operations Associate: • Management of customer accounts ...

Zippertubing

Customer Operations Coordinator

Chandler, AZ · On-site

$18.50 - $24/hr

Associate or Bachelor's degree in Business, Supply Chain, Communications, or a related field ... Customer Operations, Customer Success, Account Coordination, Order Management, Customer Service ...

Saks OFF 5TH

Operations Associate

Scottsdale, AZ · On-site

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Saks OFF 5TH

Operations Associate

Scottsdale, AZ

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Lyft

Operations Associate

Phoenix, AZ · On-site

... and organized Operations Associate to join our Phoenix team full-time. Reporting into the ... Assists customers with the car rental process, including but not limited to Express Drive customer ...

Lyft

Operations Associate

Phoenix, AZ

... and organized Operations Associate to join our Phoenix team full-time. Reporting into the ... Assists customers with the car rental process, including but not limited to Express Drive customer ...

JCPenney

Operations Associate - Tucson Mall

Tucson, AZ

$15.50 - $19.38/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

JCPenney

Operations Associate - Mill Crossing

Chandler, AZ · On-site

$15.25 - $19.07/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

JCPenney

Operations Associate - Tucson Mall

Tucson, AZ

$15.50 - $19.38/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

JCPenney

Operations Associate - Tucson Mall

Tucson, AZ · On-site

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Arizona

Customer Operations Associate information

See Arizona salary details

$8

$23

$47

How much do customer operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer operations associate in Arizona is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.53 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Arizona? The most popular types of Customer Operations jobs in Arizona are:
What are popular job titles related to Customer Operations Associate jobs in Arizona? For Customer Operations Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Arizona look for? The top searched job categories for Customer Operations Associate jobs in Arizona are:
What cities in Arizona are hiring for Customer Operations Associate jobs? Cities in Arizona with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,833 per year, or $24 per hour.

Customer Operations Coordinator

The Zippertubing Company

Chandler, AZ • On-site

$17.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Customer Operations Coordinator
B2B Customer Success | Order Management | Manufacturing Operations
Chandler, AZ | Full-Time | Onsite
Monday-Thursday: 6:00 AM - 3:30 PM Friday: 6:00 AM - 10:00 AM
Also searched as: Customer Operations Associate • Customer Account Coordinator • Customer Success Associate • Customer Support Specialist • Order Management Specialist • Customer Experience Coordinator • Inside Sales Coordinator • Client Services Coordinator • Sales Support Specialist
Text: CustOpsCoor267 to (480) 690-2850
About Zippertubing®
The Zippertubing Company is a privately held, American-owned manufacturer that has been delivering innovative engineered solutions since 1957. With approximately 40-50 employees, we're large enough to support customers around the world while remaining small enough for every employee to make a meaningful impact.
Our customized cable protection, wire harness, and engineered shielding solutions support mission-critical applications across Aerospace, Defense, Medical, Automotive, Space, and Industrial markets. Every solution we manufacture is designed specifically to meet our customers' unique requirements.
At Zippertubing, innovation, collaboration, and continuous improvement are part of our culture. We are looking for professionals who enjoy solving problems, building relationships, and contributing to a team where every role matters.
Position Summary
The Customer Operations Coordinator plays a vital role in delivering an exceptional customer experience from initial inquiry through final product delivery.
Rather than working in a traditional call center environment, you'll coordinate complex customer orders, collaborate with Engineering, Production, Quality, Shipping, and Sales teams, and ensure every order is accurate before entering into production.
This position is ideal for someone who enjoys balancing customer relationships with operational excellence while working in a fast-paced manufacturing environment.
Success in this role requires strong organization, attention to detail, critical thinking, and the ability to manage multiple priorities with confidence.
What You'll Do
Customer Relationship Management
  • Serve as the primary point of contact for customer inquiries via phone, email, live chat, and in person.
  • Build trusted relationships by providing responsive, professional service.
  • Keep customers informed throughout the order lifecycle.

Order & Account Management
  • Prepare, review, and process customer quotes and sales orders.
  • Verify order accuracy including pricing, quantities, specifications, and shipping requirements.
  • Manage order revisions, cancellations, returns (RMA), and customer requests.
  • Coordinate payment processing and customer documentation.

Cross-Functional Coordination
  • Partner with Engineering, Technical Sales, Production, Quality, Shipping, and Purchasing to ensure customer requirements are accurately translated into manufacturable solutions.
  • Communicate changes and priorities across departments.
  • Assist with government solicitations and customer-specific requirements when applicable.

Systems & Process Management
  • Maintain accurate customer and order information within Microsoft Dynamics CRM/ERP.
  • Monitor open orders and proactively resolve issues before they impact delivery.
  • Identify opportunities to improve processes and enhance the customer experience.
  • Maintain organized documentation and records.

What Makes Someone Successful
The ideal candidate:
  • Enjoys solving problems and finding solutions.
  • Takes ownership of customer issues until they're resolved.
  • Thrives in a structured, detail-oriented environment.
  • Learns new systems quickly.
  • Communicates professionally with both customers and internal teams.
  • Works well independently while collaborating across departments.
  • Enjoys balancing multiple priorities in a fast-paced environment.

Qualifications Required
  • Associate or Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred. Equivalent combinations of education, professional training, and relevant work experience will also be considered.
  • 4+ years of experience in one or more of the following:
    • Customer Operations
    • Customer Success
    • Account Coordination
    • Order Management
    • Customer Service (B2B)
    • Sales Support
    • Manufacturing Customer Support
    • Client Services
  • Experience using CRM and/or ERP systems in a professional environment.
  • Strong Microsoft Office skills, including Outlook, Excel, and Word.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to prioritize multiple tasks while maintaining accuracy.
  • Demonstrated problem-solving and critical-thinking abilities.

Preferred
  • Experience supporting manufacturing, industrial, aerospace, medical device, electronics, or engineered products.
  • Experience with Microsoft Dynamics or similar ERP systems (SAP, Oracle, Epicor, NetSuite, Infor, etc.).
  • Experience supporting customized or engineered-to-order products.
  • Associate's or Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred. Equivalent combinations of education, training, and relevant work experience will also be considered.

Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
  • 401(k) with Company Match
  • Company-Paid Life & AD&D Insurance
  • Paid Parental Leave
  • 80 Hours Vacation
  • 48 Hours Sick Time
  • Stable Full-Time Schedule
  • Employee Referral Program

Schedule
Full-Time | Onsite
Monday-Thursday: 6:00 AM - 3:30 PM Friday: 6:00 AM - 10:00 AM Off most Saturdays and Sundays
Compensation
Salary is based on experience, qualifications, and skills demonstrated.
Text: CustOpsCoor267 to (480) 690-2850
Environment / Physical Demands:
While performing the duties of this job the employee will work in a multi-occupied open office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The position involves sitting, talking and, hearing throughout the 8-10-hour shift. Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a step ladder or climb stairs as necessary. This position requires the ability to occasionally lift office products and supplies, up to 24 pounds.
Zippertubing® is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Zippertubing® is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Zippertubing® are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zippertubing® will not tolerate discrimination or harassment based on any of these characteristics. Zippertubing® encourages applicants of all ages.
**Direct Applicants Only:** The company is handling all recruitment for this position internally. Third-party recruiters or staffing agencies are asked to refrain from contacting the company at this time. Unsolicited submissions will not be considered.
For more information about Zippertubing, please visit our website: www.zippertubing.com
  • Zippertubing® uses E-Verify.
  • Criminal background check (Preferred)
  • English (Preferred)
  • US work authorization
  • Job Type: Full Time

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